Great idea Sunir, thanks for setting this up!

Thanks for creating this subchannel @Sunir Shah

I would personally be delighted to speak with someone who can give some advice on setting up automated followup emails in SF lightning,

@Ohad Tzur - Smith.ai I'd suggest posting your question via Salesforce's Partner Community via the "Questions & Answers" or "ISV Technical Enablement" channels. Salesforce TE's monitor both channels and should be able to provide an answer.

I work for CodeScience, one of the PDO's Joe Ondrejcka mentioned on the call today. Please check out our website as we have tons of FREE material on getting started with Salesforce, how to be successful and best practices. Feel free to dm me if you need deeper conversations.

@channel I thought I'd post some of the latest content from CodeScience. Instead of publishing our State of the AppExchange report this year, we replaced it with The Chief Product Officer's Guide to Winning as a Salesforce Partner in response to our current economic and pandemic environment. If you have any questions, please don't hesitate to reach out.

https://learn.codescience.com/chief-product-officer-guide-winning-salesforce.html

Posting here as well..... Those of you who have gone through the Salesforce partner agreement, I'd love to pick your brain .  Please DM me, thank you in advance!

@here: Ive had a chance to chat with a few PDOs as I do some fact finding on both costs/resources needed and benefits to the App Exchange, but I'd love some help from software vendors who are in the App Exchange as I estimate potential ROI as a sales channel. I have some general data points from research, but would love insight from others. Feel free to DM me to chat or reply in thread if you have any topline data you're comfortable sharing.

@channel Would love to hear what you're all frustrated with in regards to your partnership with Salesforce. We know many ISV's are going to be losing Partner Premier Support soon (will only be available to "Summit" partners). What would make your partner experience better with Salesforce? If you're new or existing, would love to hear your feedback.

@channel I was just catching up with Salesforce’s team this morning about being more present here to answer questions.

One advantage we have is that we’re neutral and respected. We can present any question or feedback constructively on our members behalf.

Lay it on me. Send me a DM with your top questions/anxieties/feedback/demands/concerns working in the Salesforce channel, and I will work with Salesforce to address our questions constructively.

Thanks Sunir. We're an ISV currently not in the App Exchange, my question was asking for help as I estimate potential ROI as a sales channel. I have some general data points (ie: percentage for leads), but would love more insight as Im leading internal convos on this topic.

Good morning all. This morning CodeScience is hosting a webinar with nCino, one of Salesforce's most successful ISV's. We are covering the importance of demo org optimization, a critical area to get right. Webinar will be at 10am PST. Link to register: https://learn.codescience.com/top-25-salesforce-isv-demo-org-optimization-live.html cc: @Sunir Shah

Hi All! I'm probably posting a questions other raised in the past. But is anyone particularly experience with the nuances of the "paid" vs. "free" requirements for ISVs on AppExchange? I've gotten some conflicting guidance from Salesforce and hoping someone here may be generous to connect over DM to share their learnings?

@here does anyone know of any salesforce consultants? We’re considering hiring one on an hourly bases to be able to better understand it and allow us to quickly build specs. Would any PDO be able to offer such a thing?

everyone. Not a Salesforce expert here. One question...when someone says that they want to Update a profile in Salesforce MC what do they mean? There’s no such thing as updating a profile on the Salesforce Api

@Evan Radisic summoned

Hey everybody. We're a Salesforce ISV and are beginning to onboard SIs as resellers. Does anyone here have examples of co-marketing slicks that you've built for an SI/reseller to share with their prospects?

@Michael Griffin summoned

Our definitive answer to getting started https://www.youtube.com/watch?v=m5Oj1gDqTsA

@here As we begin the process of building a direct integration with SFDC. I'm starting to think about Partner relations and GTM post a v1 launch in H12021. I'm considering hiring someone to solely manage our relationship with Salesforce and their ecosystem. I'm thinking this person needs to have several years of experience navigating that world including, having established relationships with the Salesforce partner team, AppExchange and the network of SFDC consultants who leverage the AppExchange for their client base. I'm not sure if this role will be full time or a consultant. Any thoughts on that? Also if anyone is interested in talking - DM me and we'll put some time on the calendar after the new year. More information on us can be found here. Happy Holidays!

Hello @Todd Eccles! Let’s catch up.

hey Tehsin good to hear from you, I'd love to connect.

Hello Everyone, I started a consulting company to help Salesforce SI and ISV partners grow in the Salesforce ecosystem. Look forward to contributing.

hey Gary, pro-tip. Add your company name in your display name as I have

welcome to the Cloud Software Association

Who attended PartnerForce today and yesterday? Anything you are excited about? How about any surprises?

Shout out to @Erin Murray on the State of AppExchange report that CodeScience has created. This was mentioned during the ISV keynote. I downloaded it today and plan on looking it over this week.

Many of the Salesforce business units will be hosting webinars covering goals, org views and I assume sales plays. These are coming up in the next few weeks - covering FINS, HLS, RCG, Marketing Cloud, Commercial and more. Highly encourage you to sign up if do or want to do business within these discreet business units: https://growwithsalesforce.splashthat.com/

Hey all. I am wondering what people are interested in talking or learning about in this Slack channel? Both @Gary Lam and I worked at Salesforce in the alliances organization.

Be Happy to learn from you guys. We’re learning to better navigate the Alliances within SF

Same comment as @Cliff Simon We are trying to redefine how we work with Salesforce; open to any insights and learning.

Can anyone recommend a good Commerce Cloud consultant? I’m looking for a fullstack developer for an ongoing maintenance project.

hi @Cliff Simon the only one I know about, as an independent, is https://www.linkedin.com/in/dbiechler/

he was recommended to me for a project for another partner, but I haven't spoken to him myself- however, got the referral from a colleague at Salsforce

Anyone know of a great Salesforce Consultant that has expertise in outreach.io and other sales enablement tools that is looking for hourly work? We need someone ASAP at Routable to help us build out our instance. If so please DM me or reply in thread.

@Jesse Rivera have you posted something in Trailblazer community? https://trailblazercommunitygroups.com/

@here Hey folks, we’ve got @Robin Seidner who was the Director of Strategic Alliances with Salesforce for nearly 10 years. We’ve got some ideas on what to cover our the next CSA Masterclass but I want to hear from you. Questions. Questions. Questions. We want this session to help you navigate Salesforce and if there are themes you want covered drop a comment 

@here I’m going to open up 10 spots for folks in this channel for the above Masterclass drop a comment if you want in. Also, post your question you want answered and we’ll tailer the talk. @Robin Seidner has nearly 10 years under the belt with Salesforce. What an opportunity for questions!!

MASTERCLASS this week

Top 3 tactics used by some of the most successful Salesforce ISVs

The Salesforce ecosystem is XXL and competitive to say the least. It’s difficult to get noticed by Salesforce AEs, which largely drive adoption with customers.

We’ve recruited @Robin Seidner, 10-year Salesforce partnerships veteran to take us thought the top tactics used by some of the most successful ISVs.

She we will discuss:

1. How having an SI strategy helps you grow your footprint 2. How to focus on the key markets that will drive Salesforce engagement 3. How to partner with other ISVs to expand your reach both inside and outside the Salesforce ecosystem 4. In-depth Q&A. Bring your questions!

Thursday, June 10, 10am PT

@here

I’ve got 1 spot to give away to the MASTERCLASS above for this Thursday. First to respond gets in

Salesforce pals - does anyone here work at Traction on Demand?

I have some SI questions for a customer project and I am looking to make a connection with a peer.

#salesforce channel - I had a conversation this morning with Salesforce Partner Marketing, giving them feedback on the new-this-year benefit, Digital Marketing Services, as I had two partners go through the process in Q1 with mixed feedback. They are looking to understand the best way to work - at scale - with smaller and/or less connected partners to help you create and deliver marketing campaigns. 

My questions to you: 

• Who would be willing to be a part of an informal focus group to help Salesforce Partner Marketing do a better job providing campaigns at scale?  • Did you participate in the Digital Marketing Services program in Q1 or are you doing it in Q2? Please dm if you’d be interested/willing to participate in an hour-long feedback group with Salesforce Partner Marketing, they really want to hear from smaller partners. This would take place in mid-July,

@channel I’m listening to this SaaS Connect 1:1 hosted by Salesforce today; quite a program they are running for the accelerator. Anyone here in the accelerator? (edited)

We still got 30min left in the webinar. this is really good

https://us02web.zoom.us/webinar/register/WN_jzM0YyrqTPS1rca2hq2-dw

@channel Hey folks, building on our talk from Salesforce Acceleartor, questions coming in. Anyone interested in putting together a small ad hoc zoom call to talk about go to market with Salesforce implementation consultants and system integrators? (tagging @Tehsin Daya (Groove), you in?)

Great idea@Sunir Shah . Would love to coordinate @Jaron Ness @Cliff Simon @Alyshah Walji (if applicable). Anyone else?

great idea @Sunir Shah

Great idea. I’m interested

Hey... I head up our BD function at PandaDoc and oversee our channel, ISV and strategic partners. Not sure if this is the right place to post this, but I am looking for someone to join my team as a Sr. level PAM that will focus on developing our relationship with Salesforce. The person I am looking for should have proven success building out a solid relationship with Salesforce. The people that we are finding, mostly current SF employees, are extremely pricey. If anyone has any thoughts or know of any candidates it would be extremely helpful. Thanks

Don't forget to sign up for Dreamforce. Its virtual and free to all this year: https://www.salesforce.com/dreamforce/?utm_medium=email&utm_source=event&utm_campaign=[…]25tJ8AAI&d=7013y0000025uUsAAI&utm_medium=email&eid=ss-df-iv

Hi all, I’m evaluating whether I should use Salesforce as our PRM, and I was wondering if anyone has experience doing this? We already use Salesforce for our CRM and have Partner object created therein.

@channel We’re having our mastermind to reach Salesforce SIs led by @Tehsin Daya (Groove) for folks who want to join us. https://us02web.zoom.us/j/87641800368?pwd=ZFZVTUdyajZ3ak5XNDQ0c0tjdTJUUT09

Thanks @Sunir Shah and all the folks who joined today on the fantastic SI session! Great learnings from @Cliff Simon @Robin Seidner @Dan O’Leary @François Grenier @Gary Lam. Much appreciated!

I have a question regarding building an app for the AppExchange. I read this article and it seems as if there are two types of licenses: ISVforce licenses and OEM Embedded licenses. With the OEM license, SF collects 25% of the license fee. What I am unclear about is what this 25% is based on. To illustrate, lets assume CompanyA is a SaaS-based solution that charges $100K for its core solution. If CompanyA then charges $2,000 for its Salesforce connectivity, does Salesforce collect 25% on the $2K? or is SF somehow collecting 25% on the $100K?

I can see how SF would collect 25% on the $2K because the purchase process could be enabled within the Salesforce platform to turn on the App. But I don't see how Salesforce could collect 25% on the $100K because this is a sales agreement between the customer and CompanyA (the SaaS platform).

Am I correct in understanding how Salesforce collects on its 25% for OEM embedded licenses?

I’m hiring Senior and Consultant levels  as we build out our SFDC and RevOps Team!

Consultant https://www.linkedin.com/jobs/view/2793801026/ Sr. Consultant https://www.linkedin.com/jobs/view/2795188941/?refId=R84ujOnyEwOjuQoC370tIQ%3D%3D&trackingId=NhhVwoKu5aHdPXkvw0enGw%3D%3D

What's a good Salesforce add-on that allows for embedded html forms on external sites?

I'm looking to connect our partner referral and opportunity registration flow directly into SFDC. Today it's manual.

Interested in learning more about the Salesforce ecosystem? Did you check out the CodeScience 5th Annual SOAP (State of the AppExchange) Report?

https://medium.com/inside-the-salesforce-ecosystem/5th-annual-appexchange-partners-report-10-million-installs-d33db46acb04#id_token=ey[…]0qdLa4ggnwg

I'm offering a dual-sided reward. Referrers get an iPad when their referral purchases our product, and qualified Referees get a 360° camera to use on their free trial of our product. Is there a way for Salesforce to flag referrals/leads for our SDR team so that it's clear to them when the new Lead has already been promised a free 360° camera? For example, is there a way to apply logic to trigger a flag/message/warning on the Lead (if Lead Source and Campaign equals X, then flag the lead as Y)?

Is there anyone here that’s experienced in selling in the Salesforce App Exchange / SF ecosystem overall (and would have time to chat to a n00b such as your truly)? We’ve recently added a Salesforce integration for Outfunnel (tool that connects sales and marketing data), have first customers using it and am keen to accelerate learning / growth.

Am user to working with other CRMs (was part of Pipedrive for 7 years before starting Outfunnel) but am new to SFDC.

Perhaps @Dan O’Leary ?

TY @Robin Seidner, and I'm still a total noob myself, but this podcast is a good place to start - https://www.gtmguides.com/isv-resources/steve-jacobson

Good suggestion @Dan O’Leary

Mike and the team at GTM Guides can definitely help you out. Happy to make an intro if you’d like @Andrus Purde

Hi, Does anyone in the Salesforce universe know if there are plans to avail 'Salesforce Trailblazer Ranch' to Salesforce ISVs?

@channel What's up this week? THURSDAY MAY 5TH! Accelerate Success with AppExchange: Learn Best Practices from Aforza's Visionary CEO

Ever wondered what building a business on the Salesforce platform entails and how to reach an expansive customer base?

Join Julie Jacobson - Senior Director, AppExchange Marketing - Salesforce, and Dominic Dinardo CEO and Co-Founder of Aforza, for this conversation about a visionary entrepreneur as he embarks on his journey with AppExchange.

Dominic Dinardo, CEO and Co-Founder of Aforza, an industry cloud company dedicated to the consumer goods sector, shares why it took 17 years for him to follow through with his idea for Aforza, the best way to get feedback, and top tips for entrepreneurs today.

Dominic shares, “_Industry cloud companies done well can be very successful. The pattern was always obvious. Taking the power of the Salesforce Platform and pairing it with specific industry knowledge has proven to be successful over and over again_.”

They will discuss issues like:

• Getting inside the minds of world-class entrepreneurs, and learning how they went from the starting block to series funding, and much more. • Leveraging Salesforce and AppExchange to help your business innovate and scale to new heights. • Following in a successful company’s footsteps and learn about Industry Cloud Pattern Matching • + more Don't forget to register! https://us02web.zoom.us/webinar/register/WN_Or2PFbFqREy1nYEqqMyo_g

Meet Salesforce Easy, a new simplified offering for sales, service and marketing that helps customers drive fast ROI and cut costs with the #1 CRM. Now you can bring sales, service, and marketing tools together in a single app to get more done — in less time.

It’s available now, FREE TO TRY, and only $25 / User / Month (with annual contract).

https://salesforce.smh.re/1SVE

@channel who’s in San Francisco for Dreamforce? We’re contemplating hosting drinks.

Personally, I’ll be flying into San Francisco for SaaStr the week before as well, though I can’t stay for Dreamforce this year.

If there are any Salesforce consulting partners here, so you are aware, Salesforce is offering referral fees for referred deals in the US, Canada and the UK for the first time. I am hosting office hours next week if you have questions about it. If you want an invite to office hours, let me know