Manoj Ranaweera
I'm sharing what I find interesting here https://www.edocr.com/user/techcelerate/collection/saas
Jake Wallace
Awesome, can’t wait to read this @Manoj Ranaweera!
Manoj Ranaweera
If you have any decent pdfs, I am happy to share or you could have your own library. I'm treating edocr differently to when I ran it. Now I am treating it as a shareable library of documents I like and not as a lead generation tool.
Joe Dwyer
Just published an article on SMB selling strategies. Thought it would resonate with people here. Am definitely open to discussion on this topic. https://www.linkedin.com/pulse/4-essential-strategies-selling-cloud-apps-tosmbs-joe-dwyer/
Jake Wallace
Thanks @Joe Dwyer, looking forward to reading it today!
Sunir Shah
just after they ipo’d
Sunir Shah
last year, right?
Kevin Raheja (Typeform)
Not too surprising, SFDC was interested in iPaas for a while. Zapier should be next on the ipo list now. :)
Sunir Shah
They have ~$20M ARR
Sunir Shah
Can you IPO with $20M ARR?
Sunir Shah
I mean you can IPO with $0 ARR
Karen Baker
I thought it was at least 100 mill right?
Sunir Shah
Wade released their arr on Nathan Latka podcast
Sean Matthews
$35mil I think
Adam Metz
Womp womp
Roan Lavery
Not sure how many people use OKRs here but I've just published an article about how we use (and score) them at FreeAgent https://medium.com/@freeagentapp/how-we-score-okrs-at-freeagent-3c50bebdeb22
Jake Wallace
Thank you @Roan Lavery, we’re beginning to here at AWeber! I’ll share this with the team.
Roan Lavery
@Jake Wallace No problem. We've had a few years experience with using OKRs so let me know if you have any questions.
Manoj Ranaweera
what tools are you using Roan?
Roan Lavery
@Manoj Ranaweera For OKRs? Just Google docs and spreadsheets! We've looked at a few different systems but most of them require you to fit your process around their software. I've included a copy of the actual OKR template we use at the end of the article.
Sunir Shah
hey @Roan Lavery long time!
Sunir Shah
congrats on the acquisition. does this mean you’ll have your face on banknotes now?
Roan Lavery
Thanks man! No word on the bank notes but there's always crypto simple_smile
Manoj Ranaweera
Under the terms of the offer, each FreeAgent shareholder will be entitled to receive 120p cash per share, valuing FreeAgent at approximately £53m. This represents a 86% premium to yesterday’s share price and 43% premium to the IPO price of 84p
Adam Metz
We use 15-5 for OKRs
Tyrone Lingley
Excellent article
Scott D Epter
Thanks @Manoj Ranaweera. Good read.
Robert Rand
I'll second that. Thanks @Manoj Ranaweera! That was a great read.
Josías De La Espada
This is so cool! I've known David since we both were in Morocco (teenager days)! They certainly did a great job with the platform.
Jake Wallace
Great success story for a couple of Penn State grads! Love it
Brandon Lytle
Interesting read. A glass is half full perspective but it makes you think.
Sean Matthews
Timely simple_smile
Larry Angeli
Another great read on the long tail partners. This time from Larry Walsh at 2112 Group. http://the2112group.com/2018/05/7-open-secrets-of-the-channels-long-tail/
Jake Wallace
This is also a good read about those working in BD and working with your sales teams: https://www.linkedin.com/pulse/breaking-business-development-empathy-nevena-tomovic/
Sunir Shah
I’m watching Steve Job’s marketing and distribution pitch for NeXT today. It’s pretty fascinating. https://www.youtube.com/watch?v=TzimyboADaw
Jake Wallace
Kabbage To Enter The Payments Processing Space, Will Compete With PayPal And Square https://www.forbes.com/sites/madhvimavadiya/2018/05/23/kabbage-payments-paypal-square/
Greg Sweeney
The second point in this article is very applicable to the SaaS Connect group:

https://bothsidesofthetable.com/the-silent-benefits-of-pr-29ae38417e03
Chris Lucas
@Greg Sweeney Great article. There is a lot of education that goes into points 1-7. When I was running marketing for Formstack I utilized PR for all of those areas. Great for BD when done right!
Cynda Pike
Just posted this on CSA - new podcast from Tech Adoption Index https://techadoptionindex.com/new-podcast-sell-customers-what-they-need/
Cynda Pike
FYI - I'm looking for new content for our CSA blog about SaaS - how we can build a supportive community. Let me know if you'd like to write something. simple_smile
Jake Wallace
I'm sure our companies write content everyday... Could there be an option to syndicate that content (where it makes sense) on this blog?
Cynda Pike
Hey Jake - I am so sorry I missed your message - let's connect! I really like your idea about syndicating.
Ross Mayfield
We've narrowed the focus of Pingpad for Slack to modern scalable collaboration for Product Management. Please share with your PM, and I'd love your feedback on our new site http://pingpad.net, this intro post https://blog.pingpad.net/the-product-manager-problem-73f5077b6228 and especially the product itself. pray clap rocket
Cynda Pike
SharePoint Solution architect Peter Ward talks about the costs of making a SaaS product in Forbes: https://www.forbes.com/sites/forbestechcouncil/2018/08/28/the-costs-of-making-a-saas-product-and-is-it-worth-it/#4416772839cc
Cynda Pike
Check it out - it's a good one!
Cynda Pike
Brian Rutledge at GCN.com talks about the risks of data loss with SaaS: https://gcn.com/articles/2018/08/30/saas-security.aspx
Cynda Pike
"Most SaaS application security failures are caused by users, not cloud providers," says Jan Stafford in her post on Tech Target here: https://searchcloudcomputing.techtarget.com/feature/Take-responsibility-for-SaaS-application-security
Sunir Shah
I think this article is interesting about the attitude towards resellers by Workday. https://www.channele2e.com/channel-partners/csps/memo-to-workday-ceo-wday-needs-saas-resellers/
Greg Sweeney
@ Sunir Happy to share my perspective from an earlier time at WDAY (2012-2015). I will be at the Dreamforce AppDirect cocktail event on Wednesday from 5-7pm!
GJ - Apideck
We recently did an interview with Corey Cobbs, head of marketplace @ Github https://blog.apideck.com/platform-heroes-github-marketplace
GJ - Apideck
We just released an interview with the Intercom App Store team on our blog. Looking forward to hear your thoughts!
Sunir Shah
@GJ - Apideck thanks for sharing
GJ - Apideck
You’re welcome, more coming up wink
Ankit Dudhwewala
What are good blogs to follow for a SaaS company targeting 5-10M in revenue?
Sunir Shah
hey @Ankit Dudhwewala, I think it depends on what tactical area you want to improve
Sunir Shah
SaaStr is the biggest, but there are others that I think have better actionable advice
Ankit Dudhwewala
@Sunir Shah I am looking for help in all departments.
Ankit Dudhwewala
We are trying 5X growth for 2019.
Ankit Dudhwewala
We already have a plan but I want to read read and read so I know if there are loop holes in our plan, and can close it before we bump on one.
Jenna Earnshaw
huge news
Jeff Gardner
interesting!
Chris Lucas
Great news for both! Will be interesting to see how this works out for them
GJ - Apideck
For our latest installment of Platform Heroes, we had the honor to interview @Jake Wallace https://blog.apideck.com/platform-heroes-aweber-partnerships
Jake Wallace
Essential SaaS benchmarks for a competitive advantage (VB Live) | VentureBeat https://venturebeat.com/2019/02/14/essential-saas-benchmarks-for-a-competitive-advantage-vb-live/amp/
Jake Wallace
This Newsletter has been a solid read for me each day since I signed up. Sharing the coffee: https://www.morningbrew.com/?kid=fdfca0
Matt Irving
Love this newsletter!
GJ - Apideck
We just published our monthly update with the latest Apideck and SaaS Ecosystem news. Looking forward to hearing your feedback on the format! https://medium.com/apideck-io/apideck-updates-and-saas-ecosystem-news-february-2019-33909d8dc6d6
Nicolas Grenié
top this was indeed a great talk at saastr!
GJ - Apideck
The newly released Martech “5000” with some great market insights https://chiefmartec.com/2019/04/marketing-technology-landscape-supergraphic-2019/
Bob Moore
FYI, if anyone wants to see how many of those Martech Supergraphic companies are in their customer base (and which ones they are), Crossbeam is doing that analysis for free. You can just sign up and turn on our “list libraries” feature and it’ll draw the Venn diagrams between your customer base and this infographic, the Inc, 5000, and a bunch of other lists for you. More here: https://blog.getcrossbeam.com/total-addressable-market-analysis
Chris Lucas
Great comment on partnerships: Satya Nadella, in taking over Microsoft, recognized the power of partnerships in a world where IT spend would be growing exponentially, telling Wired:

…instead of viewing things as zero sum, let’s view things as, ‘Hey, what is it that we’re trying to get done? What is it that they’re trying to get done? Places where we can co-operate, let’s co-operate.’ And where we’re competing, we compete.
Sunir Shah
Interesting. I just talked to a VC and she said that VCs have nearly zero visibility on partnerships
Sunir Shah
What I’m learning is that VCs like predictable paths to the next capital round; channel has been unpredictable at least to them. They don’t have enough case studies to use and VCs are quite anecdotal.
Adriana Scalora
So true.
Dina Moskowitz
Hi @Adriana Scalora - thanks for quoting the SaaSMAX interview. I agree that many VC's do not have visibility into the value of partnerships and I typically attribute that to the localization of VC's in tech centers where they live and breathe early adoption. What they're missing is that to reach "Main Street USA" and beyond, it’s not do-able without the leverage of local trusted advisors and influencers. Reminds me of the movie "My Cousin Vinny" – your channel partners can blend in better than you can: Mona Lisa: What? Vinny: Nothing, you stick out like a sore thumb around here. Mona Lisa: Me? What about you? Vinny: I fit in better than you. At least I'm wearing cowboy boots. Mona Lisa: Oh, yeah, you blend.
Adriana Scalora
@Dina Moskowitz So true! I love the 'stuck a sore thumb' analogy.
Chris Lucas
Tell her that Satya does simple_smile
Sunir Shah
lol, I did
Sunir Shah
She was receptive, but argued that they see SaaS as still growing through direct
Chris Lucas
for now...
David Palic
amazing read @Chris Lucas - the era of niche enterprise IT - thanks for sharing! what do you think are the coming trends that will drive even bigger change in the industry? AI, 5G, and quantum computing?
GJ - Apideck
We’re happy to share our latest Platform Heroes interview with Teamleader discussing their marketplace and integration fund.
Lydia Beechler
Great article on fostering more strategic channel partnerships from @Sunir Shah in Software Business Growth online! https://www.softwarebusinessgrowth.com/doc/steps-to-strategic-channel-partnerships-shattering-the-saas-love-triangle-0001
Kelsie Skinner
For anyone who's been eying the Slack DPO (ahem* non-IPO), here's some cool data on who else SaaS-wise will benefit from Slack's growth based on the most common integrations (actually) in use. We've included the full Top 20. https://blog.intello.io/top-integrated-saas-apps-that-will-benefit-from-slacks-dpo/
Chris Lucas
Thanks for sharing @Kelsie Skinner interesting info. Love me some Zapier simple_smile
GJ - Apideck
Hi all!
GJ - Apideck
We just made a directory of tools you can use to build a SaaS application. Happy reading!
Eric Chan
Did article of the text get cut out? The link doesn't show the content?
Eric Chan
Thanks!
Chris Lucas
Good read from Jason Lemkin on partnerships
Eugene Krimkevich
good read on value of the partnerships function/partnership maturity across different orgs: http://go.impact.com/PDF-PC-AW-InvestInPartnerships-Forrester2019.html (you’ll need to input some basic form deets, wanted to be fair and not circumvent Impact’s lead funnel simple_smile )
Henry Prevette
I'm also happy to help answer questions direct! I manage channel partnerships at Impact and am happy to get anyone acquainted
Jess Waldeck
Thanks @Jake Wallace ! We are very excited. And this is just the beginning!
Alex Glenn
Let me know if I missed any of the partnerships software providers in here and I’ll add you ok_hand https://www.linkedin.com/posts/alxglnn_key-players-in-the-partnerships-software-ugcPost-6572165276715102208-yA2i
Jacquie Sandberg (DeepCrawl)
@Alex Glenn can you resend this link? It's broken for me woman-shrugging
Neeti
Great book by Microsoft’s legal counsel, Brad Smith - Tools and Weapons. Must read for this community.
Matt Irving
Thanks for the recommendation! I’ll check it out.
Alex Sirota
Reading it now. It is terrific you're right. The stories from MSFTs legal counsel are legendary.
Olivier Veyrac
Whoah! The Autodesk Subscription program was my baby many moons ago. Nice to see it in this list with companies that started as Saas from the get go! Thanks for sahring
Sean Blanda (Crossbeam)
This one is for anyone tired of using Google Docs / Excel for account mapping. Includes step by steps, email scripts, and lots of explainers: https://blog.getcrossbeam.com/account-mapping-how-to-finally-do-it-without-giant-cumbersome-spreadsheets
Tori Barlow
100 for Crossbeam
Alex Glenn
I’m biased, but this is also a good resource on the subject @Travis Bradley https://partnerprograms.io/business/who-to-know-in-saas-partnerships/
Sean Blanda (Crossbeam)
For those of you managing tech/integration partnerships: https://blog.getcrossbeam.com/how-to-partner-with-me-zapier-emily-breuninger
Sean Blanda (Crossbeam)
oh snap! Hello @Emily Breuninger!
Emily Breuninger
Well hello there!
Adriana Scalora
Does investing in partnerships always pays off? I am passionate about partnerships, a big believer, and perhaps I am biased. But check this out. Channel Partners embracing new technologies need to build a new practice area, which is risky. Being able to predict what that return on investment ... Read the entire article and commentary here https://www.linkedin.com/posts/adriscalora_exclusive-cisco-appdynamics-makes-significant-activity-6595706439099133952-GmzQ.
Sunir Shah
@here We kicked off our SaaS partnership interview podcast series, thanks to the dulcet voice of @Simon Church, Box. His first interview with @Asaf Fradkin, Monday.com is up.

https://anchor.fm/cloud-software-association/episodes/Ep-1--How-to-build-best-in-class-partnerships-e94jqd/a-a12gabd
Sean Blanda (Crossbeam)
rotating_lightJust published: A Q&A interview with incomparable @Sunir Shah! Topics he touches on: • Bringing reselling and agencies back into the SaaS partnership fold • What the next generation of MSPs look like • Why SaaS companies will stop doing their own marketing and support • And of course, the death and rebirth of the channel I hope you enjoy… https://blog.getcrossbeam.com/sunir-shah-the-channel-is-dead-long-live-the-channel
Rory Gallagher
great article @Sunir Shah - i’ve not been around for as many of the software cycles, but we’re observing the same trends across our ecosystem of ISV partners
Rachel Fisch
Is this posted on socials anywhere so I can share?
Rachel Fisch
thanks!
Sunir Shah
@Sean Blanda (Crossbeam) Thank you so much. simple_smile
Rory Gallagher
For those of you investigating third-party platform or marketplace integration, a panel I hosted at Engage with Symantec and Rogers Comms (Canadian telco) is now on demand and may be of interest. Happy to sync directly if these best-practices prove valuable and you have follow-up questions :+1:
Rachel Fisch
Thanks!
Sean Blanda (Crossbeam)
rotating_lightJust published: @Bob Moore getting real about the mistakes from his previous startup. In short: We’re in the era of the ecosystem now. Your place in an ecosystem of tech partners is just as important, if not moreso, than the quality of your product itself. Post includes: - Why Looker, Hubspot, Docker, Hellosign use the ecosystem for massive growth - Defining once and for all what an “ecosystem” is - Signs you’re becoming a dead-end “platform”  https://blog.getcrossbeam.com/software-saas-era-ecosystems
Alex Sirota
I just spent most of the day looking at Stitch again and using it to build a data pipeline between Wild Apricot and PostreSQL on AWS/RDS. It has come a long way since I looked at RJ Metrics way back. Specifically it's clear the ecosystem is open to smaller developers like me, not just enterprise customers. I think you will succeed this way too!
Alex Sirota
Great article no doubt.
Bob Moore
Thanks Alex!
Alex Sirota
You're welcome Bob. Nice to meet you!
Alex Sirota
We are using the Webhook in Stitch to collect streaming transactional data to unlock it into a separate data store to be used for analysis in Google Data Studio. It works surprisingly well after my experiments.
Jake Wallace
This is a great read @Bob Moore clap
Bob Moore
thanks!!
Sean Matthews
Thanks for the share @GJ - Apideck thumbsup
Lizzie MacNeill (Product Hunt)
Hi everyone! Later just teamed up with Fohr to pull some brand new Instagram influencer marketing data for 2020. We were able to pull the data anonymously from our combined users, so this is based on a large sample size of thousands of accounts. You can download it here: https://later.com/training/instagram-influencer-marketing-report/?utm_source=partner&utm_medium=blog&utm_campaign=cm_ebook_fohr_influencermarketing
Sunir Shah
@Noah Green summoned
Noah Green
@Kai Hatchman
Adam Metz
I've been purposely slowing down my children's Hannukah presents by choosing the slow shipping option to get free books on Amazon. As a result, I ended up with a free copy of Rajat Bhargava and Will Herman's Startup Playbook. Contains some very good basics. Especially good stuff for first-time founders. https://www.amazon.com/Startup-Playbook-Founder-Founder-Veterans-ebook/dp/B078QCRYWJ/ref=sr_1_2?keywords=startup+will+herman&qid=1576526862&sr=8-2
Adam Metz
Who knew, every time you delay a child's joy by one day, you get about 30-40 pages of quality reading?! laughing
Jared Fritz
It's also good for the environment!
Adam Metz
Piece I wrote earlier today, helpful if you know anyone doing fundraising in Q1
Alex Glenn
Great episode on channel strategy featuring Crossbeam. Well done on this placement @Jess Waldeck raised_hands

https://podcasts.apple.com/us/podcast/the-official-saastr-podcast-saas-founders-investors/id1089973241?i=1000461670183
Bob Moore
Thanks @Alex Glenn!
Jess Waldeck
Thanks for the shout out @Alex Glenn!
Danny B
This is great. Jay did an amazing job. I like the Channel Software Tech Stack 2019 and the outline of seeing the move toward software that support transacting and non-transacting type partners.
GJ - Apideck
Yes, great predictions and selection of vendors. We’re putting them together into one directory at channelstack.co. Similar to our https://saasblocks.io/ directory.
Alex Sirota
This fellow and his posts/videos are really interesting about the API economy https://a16z.com/author/martin-casado/#3
Sean Matthews
@Alex Sirota do you have any recommended reads? I just scrolled through his posts but am not catching any key words like API or integration
Adam Metz
Here’s a place to begin
Tai Rattigan
Recently transitioned from a Partnerships role to working at a top-tier VC, a lot of partnerships folks had been asking about the move and how it happened which led to this post. Hope it’s useful!

https://www.linkedin.com/posts/tairattigan_30-days-at-a-vc-and-how-i-got-here-activity-6626138804694597632-tdl1
Sean Saint
Thank you for sharing! This is awesome.
Sean Matthews
2nded!
Tai Rattigan
Thanks guys!
GJ - Apideck
Great read!
Lisa Thoman Lawson
I work with a lot of early stage start ups and their question is always: "When is the right time to invest in a partner program?". See what my answer is here and please send any feedback my way!: https://blog.getcrossbeam.com/6-questions-you-need-to-answer-before-launching-your-channel-partner-program
Travis Bradley
I shared this on LinkedIn with praise and didn’t realize you wrote it! Kudos!
Arpit Choudhury
Everybody knows the power of communities and every company wants to build one around their product. If you're interested in building a thriving community around your SaaS product, I have some tips to share based on my experience growing ours: https://www.integromat.com/en/blog/2020/01/31/how-to-build-a-community-around-your-product/
Stacy L. Carlson
Great article! I actually shared it with our sales team, as it is a great way for them to look at leads as well.. which bucket they may fit into.
Arpit Choudhury
Thank you so much Stacy, glad you liked it enough to share it further! simple_smile
Tai Rattigan
These were the 5 essential take aways from the Partnerships meet up panel last week - some super useful insights. Big thanks to @Lisa Thoman Lawson for organizing the event and getting a room of great people together.

5 partner lessons from Facebook, Hubspot, Clearbit and Tray.

https://www.linkedin.com/posts/tairattigan_5-partner-strategy-lessons-from-leaders-at-activity-6633748258684571649-2Zgq
Tyler Sanft
The most recent episode of our podcast was with Zapier head of partnerships Cody Jones and has some great insights - here’s a link if you’re interested in listening! hyperurl.co/saashalffull104
Eddie Patzsch
Thanks for sharing @Tyler Sanft
GJ - Apideck
Hi All! we just launched our Ecosystem solution on Product Hunt and would love to get your input.
Arpit Choudhury
Congrats on the launch, upvoted!
GJ - Apideck
Thanks, Arpit!
Sankararaman
Hi @GJ - Apideck! Great to meet you here. I stumbled upon apideck's LinkedIn earlier today & grabbed a look at what it is and tried to briefly understand how it works. Real good stuff man. Keep scaling :)
Noah Green
Hey all! Pandium just released their latest ebook breaking down key lessons on how to build an in-app integrations marketplace, added bonus that we at the Cloud Software Association got to contribute towards this!

point_downpoint_down

Check it out: bit.ly/EbookCSA
Cristina Flaschen
Thanks for the shout-out, @Noah Green! We were so glad to have you featured. #integrateallthethings
Shannon K. Murphy
Perhaps not your typical B2B bedtime reading, but is anyone reading "You're Not Listening" by Kate Murphy? Super insightful and could stand to make us all better listeners - and leaders. https://www.amazon.com/Youre-Not-Listening-Missing-Matters/dp/1250297192
Sarah Mouton
no haven't heard about it. What would be your main giveaways from the book?
Sarah Mouton
waauw, so try to go a few layers 'deeper' than the regular 'polite' questions. Interesting
Sarah Mouton
and indeed, sometimes it's not what they are telling you, but why are they telling this to you...
Shannon K. Murphy
Yeah, polite questions can come across disingenuous.

Something I got in the habit of a few years back was asking "How do you mean?" Mostly this was business... but I've found myself using it in personal conversations as well and it's a really simple way to get someone to elaborate without leading the conversation.
Sarah Mouton
that's a great one! I'll keep that in mind!
Kelly Sarabyn (HubSpot)
Hi all wave - I wanted to share a guest blog we wrote on Crossbeam. It's a very practical, detailed how-to on building a tech partnership program - including how to: find the right tech partners, persuade them to join, get inbound leads, craft a partnership agreement, and launch. https://blog.crossbeam.com/partnerships-101-how-to-launch-a-tech-partnership-program
Sankararaman
Hi @Kelly Sarabyn (HubSpot)! Being an enthusiast in the said field, I found a lot of information that'd come in handy & essential for someone to understand the Partner ecosystem. I could also resonate to many parts of it from my company's (Freshworks) perspective. Couldn't help myself from reading the other similar articles which were put up in the Crossbeam blog too! Kudos to the whole team :)
Kelly Sarabyn (HubSpot)
Thanks @Sankararaman glad to hear you found it useful blush
GJ - Apideck
Hi all, we’ve created a checklist to help businesses cope with the coronavirus. https://www.coronaviruschecklist.co/
Noah Green
You should share this in #forward arrow_right
GJ - Apideck
Thanks @Noah Green, done white_check_mark
GJ - Apideck
We’re looking into adding a section for partnerships. Any pointers you would like to contribute? The checklist is open-source wink
David Sharpe
Hey everyone,

I hope that everyone is staying safe in the current crisis.

Robert and I have always been keen that with Adzooma, we remain accessible and a friend to all. We support agencies, charities and businesses of all sizes across all sectors. Over a relatively short period, we have enjoyed massive growth, with around $500m a year going through the Adzooma platform now.

Many of our users, in the current climate, are finding themselves and their businesses squeezed hard. Some are experiencing massive surges in demand. One thing is sure though – they all have different challenges to face at the moment.

We know we aren’t at the forefront of the current battle. Our company doesn’t make medical products, PPE or sanitizer. However, we are trying to support our users, and the wider marketing community as much as we can with the tools that we have.

For this reason, we are making Adzooma free for all users, up till June 2020.

You can read our full statement here: https://www.adzooma.com/a-message-regarding-covid19/

If you, a company or an agency that you know could benefit from the services Adzooma offers, then we look forward to helping them in these difficult times.

By working together and supporting each other, we can make a difference to a lot of businesses, and come through this crisis stronger. Thanks
Noah Green
@here What are you currently reading?

Drop a camera_with_flash of the book that you’re currently reading in this thread!
Jonathon Schuster
not a photo, but currently reading Kafka on the Shore by Murakami
Noah Green
I’m currently reading: The FIVE Dysfunctions of a Team by Patrick Lencioni… It’s a super practical analysis looking into what makes teams work effectively!
Cristina Flaschen
A compelling breakdown of habits and why people act the ways they do
Clodagh Higgins
Contagious You by Anese Cavanaugh - she has organised a book club too simple_smile https://www.linkedin.com/feed/update/urnliactivity:6648619407348125696/
Caylin White
The Epic Process for Creating Scalable and Profitable Content
Francois Devillez
Francois Devillez
Francois Devillez
@Caylin White you're reading your own book? smile
Rachel Fisch
Sorry, needed some fiction right now. https://www.michaelconnelly.com/writing/the-night-fire/
Arpit Choudhury
Thinking, fast and slow by Daniel Kahneman.
Kai Hatchman
Not sure this counts but this is what book I have been listening to recently!
Shannon K. Murphy
Daniel Stevenson (Traction Consulting)
Stacy L. Carlson
I am finishing up “Just Listen”. One of the best professional development books I’ve read in a very long time and the first book I have read cover to cover in the last 4 years simple_smile https://www.amazon.com/Just-Listen-Discover-Getting-Absolutely/dp/0814436471
Natalie Petruch-Trent
Hey All! We did an interview with Jeff Reekers at Aircall. Aircall has a robust marketplace, and they've driven a lot of revenue from being in the marketplaces of companies like Salesforce and Hubspot. Jeff shared his insights and experiences building such succesful tech partnership program. (And I know we have some Aircall partnership people in this channel, Chad Arango and @Antoine Moreau, so shout out to you guys for helping to build such a strong program.) . Check it out!

https://www.pandium.com/2020/03/how-to-run-a-tech-partnership-program-an-interview-with-jeff-reekers-vp-at-aircall/
Antoine Moreau
thanks Natalie! only hearing great things about the pandium team!
Samuel (Frontify)
Better late than never, really cool interview and thanks for sharing! thumbsup
Kelly Sarabyn (HubSpot)
We spoke to Casey Armstrong - he's the CMO of ShipBob, where he runs partnerships, and he's the prior head of marketing and operations at BigCommerce. He shared his thoughts on e-commerce trends, the growing importance of tech partnerships, and how you can get the attention of larger partners. https://www.pandium.com/2020/04/e-commerce-partnerships-an-interview-with-casey-armstrong-cmo-of-shipbob/
Adam Michalski
Hey All wave - I'm starting a podcast and will be interviewing awesome enterprise C-Level SaaS leaders about B2B partnership best practices. studio_microphone

To subscribe, sign-up here: partneredpodcast.com

p.s. if you have any topics you'd like me to address in conversation definitely feel free to share. boom
Sunir Shah
We will crosspost with seo attribution. Just email
Adam Michalski
Awesome - on it! @Sunir Shah
Adam Michalski
Thanks!
Noah Green
Hey @here I’ve put down the TV remote and picked up the kindle, I can’t handle more screen time at the end of a day working from home! x

I bet you’re reading some gold at the moment book Leads me to wonder… What book are you working your way through this week?

Drop your recommendation in the thread below

point_down
Brandon Lytle
I'm making my way through this one - https://www.robinsharma.com/book/the-5am-club
Noah Green
Radical Candor! Based on a feedback framework
Noah Green
Ok. You got me, a Kindle is still technically a screen open_mouth
Cristina Flaschen
Hello, friends! Our team interviewed James Booker, who has run partnership teams at BigCommerce, Volusion, and Olark. He shared the biggest challenges to building a successful partnership program (and his advice on overcoming them), how to get in with bigger partners, and why most partnerships fail. https://bit.ly/3eioi3E
Cristina Flaschen
Our interview with Casey Armstrong of Shipbob also touches on some ecomm trends
Briana Strauss
Really great article on partnerships! Thanks for sharing!
Cristina Flaschen
Thanks, @Briana Strauss!
Bob Moore
Just shared some thoughts to LinkedIn about how to update startup advice from the 2008-era for 2020. Spoiler alert: it involves partnerships raised_hands https://www.linkedin.com/pulse/goodbye-vitamins-hello-cocktails-lets-update-some-startup-bob-moore/
Marco Basile
I talked a few days ago with a guy just working on B2B SaaS for building partnerships
Kelly Sarabyn (HubSpot)
We interviewed Kenny Browne, who has managed tech partnerships at G2 and is now scaling the program at Daxko (the number one provider of software to health & wellness facilities). He's an engineer turned product manager so he had some great insights to offer from the engineering and product sides of the partnerships equation. https://www.pandium.com/2020/04/a-product-managers-take-on-leading-tech-partnerships-an-interview-with-kenny-browne/
Sankararaman
@Kelly Sarabyn (HubSpot) Thank you so much for sharing this. Loved his thoughts and the breakdown of the Partner machine. Thanks again for sharing simple_smile
Kelly Sarabyn (HubSpot)
Thanks @Sankararaman! Glad you enjoyed. I also liked hearing more about the "partner machine" and all the different components that go into making them succesful.
Kenny Browne
Thanks for the opportunity @Kelly Sarabyn (HubSpot) and @Cristina Flaschen.

@Sankararaman let me know if you have other questions. simple_smile
Cristina Flaschen
Thank for sharing, @Kenny Browne!
Mark Cain
good stuff @Kenny Browne!
Kenny Browne
Thanks @Mark Cain
Noah Green
@channel It’s that time of the week again! alarm_clock

What are you reading this week? books • Drop a comment into the thread and share with everyone what you’re currently reading, you or your team have written or stumbled across throughout the weekend / early part of this week memo

Excited to see what you share!
Noah Green
I really enjoyed @Cody Jones (Zapier)’s LinkedIn posts following on from his discussion in his Ask-Me-Anything.

Discussing how COVID-19 is affecting the SaaS landscape, directly from the data!

https://www.linkedin.com/posts/codyjayjones_covid19-saas-activity-6659196506677096448-pdFT
Shawn Ragell
I second this point_up
Cody Jones (Zapier)
Thanks for the shout out, @Noah Green! Here’s a link that sums up all the posts I did over the past four days: https://www.linkedin.com/posts/codyjayjones_covid19-coronavirus-saas-activity-6660976827022086144-lttd
Dina Moskowitz
Currently reading (listening to on Audible) "Contagious" by Jonah Berger.
Eva Fayemi
I’m sure a lot of you are familiar with this book but it’s the first time that I read it - Shoe Dog, by Phil Knight! Amazing story
Tai Rattigan
At Optimizely and Amplitude having a great origin story helped us recruit partners to our cause in the early - hope it’s helpful for folks in the community!

https://www.tairattigan.com/post/an-innovator-s-secret-weapon-the-origin-story
Arpit Choudhury
Thanks for sharing Tai, couldn't agree more.

While not my own story, I drafted Integromat's story recently after getting to know the company's origin and the team really well over a year and a half.

Would love your feedback: http://intm.at/story
Tai Rattigan
Hey @Arpit Choudhury - This was a great read and hits all the key points, thanks for sharing. As far as feedback, if it’s short enough that a team member can memorize it there’s a high chance it will get repeated. It might be worth calling out the key milestones at the top so people can easily learn and repeat.
Arpit Choudhury
Thanks a ton @Tai Rattigan! Really appreciate you taking the time to read and share your feedback! I will certainly add key milestones to it. Cheers!
Stewart Townsend - Channel.Vision
A great piece from the Atlantic on why COVID-19 is so confusing - https://www.theatlantic.com/health/archive/2020/04/pandemic-confusing-uncertainty/610819/ take the time to read it fully.
GJ - Apideck
Hi all, I hope you’re safe and well. We just launched a new directory collecting the best-in-class remote tools. Let us know if we missed your app.
Don Baron (Slack Partnerships)
Hi @GJ - Apideck can you make sure that your Slack submission complies with our brand guidelines (logos, messaging etc.)? Details can be found here: https://slack.com/media-kit Thanks!
GJ - Apideck
Will do! Thanks, @Don Baron (Slack Partnerships)
Noah Green
I saw Corey Haines, Head of Growth at Baremetrics wrote this and had to share with you all!

-- Are you a fan or a hater of SaaS competitor comparison pages?

I’ve always found them to be so polarizing.

Writing SaaS competitor comparison pages is one of the toughest things to do well.

Usually, one of two things end up happening:

1. You write a hyper-critical monologue that harms your reputation 2. You write an uninformative, thinly-veiled generic pitch Take a look at: Drift's comparison page with Intercom: https://drift.com/drift-vs-intercom

• They take a classy approach to a very difficult page to pull off by addressing the elephant in the room, using lots of social proof, and making low-commitment asks. • Notice that they don’t slam Intercom at all. In fact, complementing their competitor is actually a pretty genius move to build more trust and credibility with the reader. • They also really focus on WHO each tool is for, and force the reader to self-select. Product person? Intercom. Marketing/sales person? Drift. • There’s tons more, but that’s the gist of it. p.s If you’re interested in a really detailed breakdown, Corey wrote a full teardown here: https://swipefiles.co/latest/file
Sean Blanda (Crossbeam)
eyes A chance to be in an upcoming read: eyes

I’m writing a bit of a “how to” for partnership professionals book called the “Partner Playbook.” It’s a massive, comprehensive look on how to be an indispensible partner professional. I’d love to feature some of your best practices. What are the tactics you rely on each and every day? Some examples I already have:

man-shrugging How to figure out if a lack of integration usage usage is a product or marketing issue handshake How to structure a lead swapping meeting   woman-running How to build a co-marketing partnership using a crawl-walk-run mindset

Anything involving the brass tacks of how you do account mapping, co-selling, lead swapping, solution selling, co-marketing… let’s talk.

Current participants include Gusto, Hubspot, Slack, Litmus, Zapier, and many many more. I’d love to feature you along side them!

(And feel free to DM me!)
Paddy McGill (PartnerPixel and Other SaaS Companies)
Hey Sean! I would love to help where i can
Shannon K. Murphy
I would love to read this! Please share widely when it's ready! grin
Kelly Sarabyn (HubSpot)
Hi All wave - when it comes to technology partnerships, no matter how aligned the business logic is, the tech has to work too, or the payoffs disappear. We interviewed the former VP of Platform Engineering at Box about what you need to look out for from a technical perspective to make sure your product integrations are both usable and scalable.
Cristina Flaschen
Putting the “tech” in “tech partnerships!”
Pete Ryan
Check out our new post! 5 Tips To Motivate Your Sales Team To Get Behind Your CoSelling Program. :+1: rocket fire https://www.blog.cosell.io/posts/how-to-get-your-sales-team-behind-your-coselling-program
Adam Michalski
Hey All – super excited to announce a new podcast I’m hosting, The Partnered Podcast!

We’ll be interviewing partnership leaders from leading SaaS companies to share how to get the most of your partnerships & alliances. microphone The podcast is sponsored by PartnershipLeaders.com and will be airing weekly so you can subscribe on your favorite podcast platform.

To kick things off, here’s the first episode with Adam Biehler, VP of Sales at mParticle (and previously Director of Global Strategic Partnerships at Mulesoft, now Salesforce).

https://partneredpodcast.com/episodes/001-adam-biehler-vp-of-sales-mparticle
Gloria Castillo
Amazing! Thanks for sharing, Adam
Adam Michalski
Of course - enjoy! simple_smile
Kelly Sarabyn (HubSpot)
Hi All wave - For anyone interested in hard data on technology partnerships, we conducted an analysis of the 1000 fastest growing SaaS companies.

The _State of Product Integrations at the SaaS 1000_ provides stats on the number of product integrations, public APIs, in-app marketplaces, third party integration tools, and more. We also broke the results down by SaaS product category.

You can download the full report here: https://www.pandium.com/ebook-product-integrations-at-saas-1000/
Cristina Flaschen
You want data? We got you!
Sankararaman
This is great stuff boom

Thanks for sharing @Kelly Sarabyn (HubSpot) :)
Stewart Townsend - Channel.Vision
Awesome just downloading now, love data....
Kelly Sarabyn (HubSpot)
Me too!
Stewart Townsend - Channel.Vision
Want to some awesome content ? Microconf have released 100s of hours of video aimed at SaaS founders https://caas.click/microconf this is fabulous, Rob Walling Ive listened to for the last ten years, before podcasting was cool !!!
Adam Michalski
This is awesome. Thanks @Stewart Townsend - Channel.Vision
Noah Green
Not a #reads as a such, but seeing a ton of people sharing podcasts / episodes just like @Adam Michalski did above around our community! headphones

What are you listening to? studio_microphone

Drop a link in the thread to your favourite podcast.

point_down
Noah Green
I’m a big fan of indiehackers podcast, actually just listened to this episode with Steli Efti, at Close (https://www.indiehackers.com/podcast/162-steli-efti-of-close) Really interesting perspective white_check_mark

cc@Shawn Ragell
Adam Michalski
SaaStr Podcast is also one my favorites - really liked their recent episode (https://www.breaker.audio/the-official-saastr-podcast-saas-founders-investors/e/64988562). boom
Adam Michalski
Some great insights around building a partnerships organization from @Joseph Malysz at Segment. handshake

https://open.spotify.com/episode/1j5c0xvdzlDioNxwUnbK5s?si=pnD_LZO_R9SviE40mJ7rqg
Noah Fireman
Listening now. Thanks @Adam Michalski
Erin Rosintoski Lewis
Good interview, Adam!
Adam Michalski
Thanks @Erin Rosintoski Lewis!!
Sean Blanda (Crossbeam)
We just released a fun thing: We’re starting to map the e-commerce partner ecosystem. Read what we found, and explore the ecosystem with our embed tool: https://blog.crossbeam.com/were-mapping-the-e-commerce-partner-ecosystem
Arpan
this is really interesting!
Bobby Stemper
What @Arpan said! @Sean Blanda (Crossbeam) I’d be interested in chatting sometime. I just started a new role at Storetasker to run growth and partnerships. I’m inheriting something fairly robust with loads of opportunity in the ecomm partnerships space.
Robin
Nice work! Great way to show "gravity" of certain vendors.
Emily Breuninger
Another great article from @Sean Blanda (Crossbeam) fire I'm curious-- what are the partnerships titles in your org?
Emily Breuninger
Zapier has Strategic Alliances, Partner Management, Partner Launches, and Channel. We're introducing a new title, "Partner Development", too.
Jake Wallace
Partner manager and Partner Marketing for our Org.
Sankararaman
Partner Success Manager, Partnerships Executives, Partner Marketing, Channel Sales managers, Partner Sales enablement!
Tyrone Lingley
For any SMB-focused partner people, here's an article I wrote on building a Partner Program: https://unbounce.com/online-marketing/build-you-own-saas-partner-program/
Ash Esmaeili
Great resource @Tyrone Lingley !! Thanks pray for putting this together.
Jens Van Dyck
Thanks @Tyrone Lingley for your insights and knowledge!
Noah Green
Very interesting report on the performance of SaaS companies from Dec through till today, one we should all be taking a look at for sure --> https://www.saas-insider.com/blog/performance-of-ipo-saas-companies-during-covid
Sankararaman
Hi @Noah Green! So glad you had come across this and shared it as well.

I'm actually a part of the SaaS Insider community, and I was a part of putting up this article atop the table as well! May I also know how exactly you came across this?
Noah Green
Ahh awesome where’s the community hand out? Sure, someone from Freshworks shared on LI and it caught my eye
Adam Michalski
Solid episode on how to build a partner ecosystem from Lisa Lawson (prev. Optimizely and partner consultant for Segment, Returnly, Contentful, Pantheon + more). fire

https://partneredpodcast.com/episodes/004-lisa-thoman-lawson-founder-ltl-partner-consulting
Kelly Sarabyn (HubSpot)
Wonder how your tech partnership program stacks up? After studying hundreds of programs, we established criteria for the 5 stages of tech partnership programs - take the quiz to find out where your program lands, and then get the info sheet with the criteria for all the stages. https://www.pandium.com/2020/06/what-stage-is-your-tech-partnership-program-in/
Kenny Browne
@Kelly Sarabyn (HubSpot) This is amazing. I am going to use this with my team to have each of us take the quiz and compare results. Then we will decide of each factors what we need to improve first and how far. My goal is to build an investment plan using this outline.
Kelly Sarabyn (HubSpot)
Thanks @Kenny Browne! I'd love to hear how it goes and if your team has any elements to add to the framework.
James Sandoval (MeasureMatch)
A fascinating write-up with excellent numbers to digest, but I especially loved this thinking re: professional services (internal to channel partners)...

“Now, circling back to professional services revenue. Generally professional services revenue, as shown by Twilio, is a lower gross margin revenue stream. Typically professional services implies there’s a larger human component to deploying your software. This could include sending individuals on-site to your customers office to help them deploy or implement the software. This human labor component comes with a cost. There’s a general consensus that professional services revenue is “bad” because it’s lower margin. I actually disagree with this sentiment. Professional services revenue can be bad if companies have to leverage them to onboard new customers. This could imply your customers either aren’t ready for your solution, or don’t understand it enough. In either case, your product probably doesn’t have true product-market-fit, and you’re using human resources to force a solution down your customers throats. This inherently won’t scale. On the other hand, if your solution is attacking a heavily legacy-solution-dominated market where you’re either moving them to a cloud solution, or changing the way they think about solving a problem, you may need this human labor to make your customers successful initially. They need this hand-holding to successfully go through “change management” to get up and running. Without it, your customers may never truly realize how to use your product correctly, might not understand the power it offers, or roll it out to enough users to make it sticky. This in turn could lead to higher levels of churn that should have been avoidable. Looking at it this way, you pay a small price up front, and in the long run reap the benefits of true software margins and the professional services go away (only used for implementation). As companies get big enough they can often leverage system integrators (SIs) or channel partners to implement these services. The one piece of advice I’d give to founders: If you’re worried your professional services revenue is too high, track professional services revenue as a percentage of new bookings every quarter. What you’d like to see is this steadily going down over time. And if you’re still worried, look at Workday. When it went public nearly 40% of its revenue came from services. Today that number is just under 15%, and its gross margins are 70%. They’ve also expanded their market cap nearly 9x from $5B to $45B. Workday is a perfect case study on how to effectively leverage professional services revenue early on to build a successful and thriving business”.

https://cloudedjudgement.substack.com/p/what-it-takes-to-become-a-public
Adam Michalski
"So I think it's a common problem that many partnership teams think that account mapping is the be all and end all. It's actually just the tip of the iceberg. If you don't have something to sell in terms of a better together story, then you're going to just be account mapping and shooting in the dark." - Dan Stephen, Director of Partnerships at Amplitude boom

https://partneredpodcast.com/episodes/005-dan-stephen-director-of-partnerships-amplitude
GJ - Apideck
Great market map by Jay McBain from Forrester grouping most of the channel technology vendors. Any CSA members missing? https://go.forrester.com/blogs/channel-software-tech-stack-2020-prm-tcma-ecosystem-incentives-channel-data-learning-readiness-and-pricing/
Cristina Flaschen
Hi folks! We spoke to Scott Brinker, the VP Platform Ecosystem at HubSpot and martech expert, about all things integration - including how the market is evolving, the difference between integration and workflow, and his advice for SaaS companies looking to scale their integration marketplaces. Check it out here: https://www.pandium.com/2020/06/the-evolution-of-saas-platforms-an-interview-with-scott-brinker-vp-at-hubspot/
James Sandoval (MeasureMatch)
Hi CSA folks. My latest writing for the MeasureMatch Blog shines a light on a few, important successes, but especially illuminates our commitment to quality when it comes to supply, demand and partner (i.e. technology vendor) participation in the MeasureMatch professional services marketplace & ecosystem.

Take a look and signal with an emoji if you found this useful, interesting, dull, whatever wink. Thank you. https://wearemeasurematch.com/MM-Blog-30Jun20
Noah Green
@Tyrone Lingley Saw you shared this a while back and just came across this #reads on your LinkedIn post! Couldn’t resist sharing again with the community — Fantastic read clap https://unbounce.com/online-marketing/build-you-own-saas-partner-program/
Vishal Rewari
Hi I am Vishal, I am one of the ambassadors at Product Marketing Alliance (PMA)

After speaking to 2,000+ PMMs, PMA has just dropped this year’s State of Product Marketing report. fire

You can Get your copy here:

https://pmmalliance.co/SoPMM2020
Adam Michalski
"We do a lot of strategic co-selling with partners as well, where maybe it's collaborating in a thought leadership piece or an event with a key client where we can evangelize an 'all boats rise philosophy". -Matt McRoberts, SVP of Global Alliances at Braze

https://partneredpodcast.com/episodes/006-matt-mcroberts-svp-of-global-alliances-at-braze
Adam Michalski
"I wouldn't be surprised if we start seeing Chief Partnerships Officers in the future. As you know, if you look at the percentage of business that partners bring to a company like Atlassian or Salesforce or Microsoft, it's very often more than the direct channels. And it's so important and fundamental to these businesses that you'd be crazy to not have them have a seat at the executive level." - Tai Rattigan, VP of BD at GGV Capital (prev. Global Head of Partnership at Amplitude and Head of Partnerships for EMEA at Optimizely)

https://partneredpodcast.com/episodes/007-tai-rattigan-vp-of-business-development-at-ggv-capital
Sunir Shah
Indeed. We already have seen this for some time. The title was commonly known as “Channel Chief”. Even in SaaS which is disconnected from partnerships as a revenue source these roles are reestablishing as the revenue paths are forming.

https://www.crn.com/slide-shows/data-center/2020-channel-chiefs-the-50-most-influential
Adam Michalski
Very cool - love this @Sunir Shah
Sunir Shah
@Dina Moskowitz has done more to educate me on this than anyone. Credit to her
Sunir Shah
It’s important to remember that $325B of B2B software is sold through partners but less than $23b of B2B SaaS is sold through partners. We have a significant disconnect in experience between our sub sector and the wider market.
Sunir Shah
One thing I hope to help achieve through the CSA and AppBind is the reconnection of SaaS to this market.
Adam Michalski
It's important to remember that $325B of B2B software is sold through partners but less than $23b of B2B SaaS is sold through partners. We have a significant disconnect in experience between our sub sector and the wider market.
Adam Michalski
exploding_head
Dina Moskowitz
Hey @Sunir Shah thx for bringing me in the conversation. @Adam Michalski the "Channel Chief" ecosystem is very well established and thriving...Microsoft's entire business is primarily channel driven, and all the major successful software companies have really large thriving channel partner ecosystems (Salesforce, SAP, Oracle, AWS, Google, IBM, Netsuite, to name a few etc.) The Cybersecurity SaaS sector sells through the Channel Partners. Its a big competitive advantage for the SaaS vendors who invest it in and have the patience to nurture it (it takes 12-18 mths to get it going).

SaaS investment in channel teams is definitely growing. Successful SaaS companies are going to really need to leverage the Channel for long term growth and geographic expansion. I am seeing it at SaaSMAX daily.

In talking with Jay McBain at Forrester he agreed that there's an enormous opportunity for SaaS Channel Chiefs (175k SaaS apps, only appx 13-22% with some type of partner program today). SaaSMAX has trained/certified quite a few SaaS channel managers already. BTW, our core offering is a partner intelligence platform/solution, PartnerOptimizer to help Channel Chiefs pinpoint the right partners and segment existing partner ecosystems based on their ideal reseller partner persona. :-)
Adam Michalski
This is awesome @Dina Moskowitz - I really appreciate the additional color! So interesting.
Dina Moskowitz
"The Channel" is one of those sectors that you typically don't know about until you're in it. Its a very tight knit-community as a result of that, since there's a common lingo and its all about partnerships/ relationships. Some really great people in it and genuinely a great opportunity. Zoom is entering the Channel full force right now.
Stewart Townsend - Channel.Vision
James Sandoval (MeasureMatch)
TechNative kindly published my latest piece of writing called The Power To Pivot.

It starts with this... "_An organisation’s ability to pivot effectively – or change to meet the challenges of a world emerging from lockdown – will determine future successes._"

The rest of the piece is here. https://wearemeasurematch.com/Power_To_Pivot_LI

All ideas welcomed wink. Thanks for giving it a scan.

James
Adam Michalski
“The Channel Partner Team has been one of the largest single drivers of new business for the company. Our conversion rates are about four times higher than our other acquisition channels. So, if that tells you anything, I think it should be that…the channel partner is your champion.” _- @Henry Prevette_ boom

https://partneredpodcast.com/episodes/008-henry-prevette-director-of-channel-partner-development-at-impact
Sunir Shah
@Henry Prevette It’s interesting to me that even at a PRM company how much of the relationship between channel partners and your internal sales is still being negotiated and re-settled.

It’s sounds like the same ol’ story to me: since the SaaS model moved to eat the whole cookie of the customer experience, you’re on the same journey renegotiating putting more of the “value add” back into the wider market to serve.

Are you developing service opportunities for your partners ad hoc or do you have an overall plan to systematically give partners more services they can perform on a deal?
Sunir Shah
The other interesting thread you talked about was the shift to systematize partnerships to generate revenue. There’s going to be some kind of underlying platform, some anchor app for partnership teams.

(I’m having another conversation with @Bob Moore elsewhere about this as well.)

You mentioned a few different kinds of partnerships you tried to systematize: integrations, agencies, content, brand.

Each is quite different. Do you think there could be one system to manage them all? If so, what would it look like?
Jens Van Dyck
+1 Following
Arpit Choudhury
Hey guys,

I just launched Data-led Academy, an initiative to foster data-literacy and help folks become data-led.

You might wonder, how is being data-led any different from being data-driven..

Well, being data-driven is to base decisions exclusively on available data, without understanding its origin or questioning its accuracy.

On the other hand, someone who is data-led has a good understanding of all aspects of data and is able to make data-informed decisions while also factoring in their intuition and experience.

Most importantly, one doesn't need a technical background to be data-led. In fact, it is more important for folks working in customer-facing roles to embrace data literacy by combining their core competency with the ability to work with data.

Through the introductory course, Customer Data Pro, I aim to teach the ins and outs of customer data in a format that enables rapid learning (no videos, just text + interactive exercises; if you like to read, you will find it easy to follow). And it's free to get started!

More info about the course can be found here: https://learn.dataled.academy/

Would love your feedback on the initiative!
Cooper Wright (Nylas)
Anybody have experience getting a blog going? I'd love to know which platform was most helpful... Trying to curate our content in a more personalized way (customer stories, learnings from our partnership failures, and interesting BD content). A few friends have recommended Medium, but I was curious to hear your thoughts.
Sunir Shah
You should view Medium as an audience you’re performing for to attract new customers, and your own website as an asset you’re building.
Sean Blanda (Crossbeam)
Coming from the “content” side: I recommend against Medium. Medium has often changed their distribution methods and makes it difficult to collect your audience’s email addresses. You’re leaving a large part of your long-term content strategy up a small group of people in SF!
Sean Blanda (Crossbeam)
Medium, however is good for that tippy top of your marketing funnel to expose yourself to new audiences. But you need to quickly move them to your own platform or they are just drive-bys
Ashley at Clearbit
Clearbit uses ghost.io; i've found it really easy to use and love the look of it: https://clearbit.com/blog/
Cooper Wright (Nylas)
I appreciate the feedback @Sunir Shah, @Sean Blanda (Crossbeam), and @Ashley at Clearbit!! I've got some new research to do nerd_face
Sunir Shah
Most important thing is to write; the platform can always be changed
Erika Childers
Hi everyone! I wasn't exactly sure of a good place to share this since it's less of a read and more of a watch/listen but I thought some of the folks here with a focus in channel/partnerships/alliances might be interested in this webinar coming up at Tackle on August 4th. Our CEO is sitting down with Jay McBain, Principal Analyst at Forrester, to chat about the evolution of Forrester's Channel Software Tech Stack Report and how Cloud Marketplace is disrupting go-to-market strategies.

If this sounds interesting to you, you can register here (we also send out the recording afterwards in case you're interested but can't join live): https://bit.ly/2CVI06X
Steve Stewart / Smartsheet Channel Chief
Thanks Erika ! Very timely for us.
Erika Childers
Nice! Look forward to seeing you there @Steve Stewart / Smartsheet Channel Chief.
Rebecca O'Kusky
I'm in also!
Marc Fortin
Nice! We've been talking about a marketplace a lot lately. Very timely for us as well.
Dina Moskowitz
Thanks Erika! I'll do my best to attend. Jay's awesome and is the best analyst at the forefront of everything in the B2B Tech Channel.
Adam Michalski
“I think that, to be a successful platform company that means being open by default. And open to allow anyone, even competitors to build apps. And that's really critical. As companies evolve, that platform conversation becomes trickier.” - @Billy Robins

https://partneredpodcast.com/episodes/009-billy-robins-head-of-partnerships-at-productboard
Noah Green
Nice!!
Noah Green
Hey! There’s a ton of us across #reads who are outputting blogs, social posts , podcasts, etc. — I thought it would be cool if we explored some ways we can help each other: handshake

1. Exchange Guest Posts 2. Help promote each others content (likes, shares, engagement in groups) 3. Exchange links 4. Share podcasting opportunities (for features) For anyone interested, comment the following:

• Your niche • Topics you blog about • Link to your site / Podcast • Which of the above are you looking for help with (guest posts, promotion on social, etc.)
Noah Green
I know @Kai Hatchman was looking to potentially get some people onto a podcast!
Anthony Franklin
Wealthtech and investment technology Diversity, investment strategy, machine learning, leadership www.portformer.com Exchange guest posts or exchange links
Adam Michalski
“The idea of partnerships and channel is core to how we've done our business at Adobe. Having a strong ISV motion and a strong ISV ecosystem is critical to us, really walking that talk.” - Emily Wenzler, Head of Alliance Management at Adobe Exchange for Experience Cloud at Adobe.

I'd be curious to understand how folks have gotten exec buy-in at your orgs to invest in partnerships? Adobe seems to do this very well - basically engrained in their DNA.

https://partneredpodcast.com/episodes/010-emily-wenzler-head-of-alliance-management-at-adobe-exchange-for-experience-cloud
Kelly Sarabyn (HubSpot)
Hi All wave - For those involved in tech partnerships, we wanted to share the story of our amazing client ShipBob, and detail how they reduced engineering costs by 70 percent, sped their time to market for integrations 6x, and grew their number of tech partners 4.5x in 6 months.

With tech partnerships, the right tech setup can dramatically affect ROI and how much revenue you can drive. You can check out ShipBob's story here: https://www.pandium.com/resources/shipbob-case-study/
Arpit Choudhury
Hey folks wave 

Those of you who have wondered what a Customer Data Platform (CDP) is, this is for you..

CDP is a growing category in SaaS right now but it's still not easy to explain its value proposition. Even if one understands the value of adopting a CDP, there are so many other considerations when choosing the right vendor.

A part of the problem stems from the fact that using the term CDP to refer to a product or a feature is becoming a trend, making it even harder for people to understand the true value of a Customer Data Platform.

I made an attempt to fix that by writing a piece that explains in simple terms what a CDP does and helps figure out whether you need one or not.

Here's the article: https://dataled.academy/customer-data-platform/

Once you read it, let me know if you think you need a CDP for your business and I'd be glad to make some recommendations.

Cheers!
Kelly Sarabyn (HubSpot)
Hi All wave - What exactly is an API? Authentication? Logging? And why does it matter to driving revenue? moneybag 

We field these questions regularly, so we created the _Integrations Handbook for Partnerships Leaders_. It defines all the tech terms you (or any non-technical person on your team) needs to know in plain English.

Don't let bad tech break good partnerships. tada And it has a clickable Index if you want to use it as a reference book. https://www.pandium.com/resources/integrations-handbook-for-partnerships-leaders/
Orly Halpern (Chartbeat)
Thank you, Kelly! This is exactly what I've been looking for. I passed it along to a few other folks on my team
Kelly Sarabyn (HubSpot)
Thanks @Orly Halpern (Chartbeat)- so glad you can use it!
Sanjay Goel (NachoNacho)
Thank you... downloaded!
Adam Michalski
Solid episode with @Chris Samila, VP of Partnerships at FullStory: https://partneredpodcast.com/episodes/012-chris-samila-vp-of-partnerships-at-fullstory
GJ - Apideck
Hi everyone! To celebrate the growth of the channel tech ecosystem, we’re launching Channelstack.co, a Channel Tech Directory for all channel professionals. Let us know if you’re not yet included
Adam Michalski
An interview with Jared Jones, Head of Ecosystem Partnerships at LaunchDarkly. Jared shares his learnings from building developer ecosystems from his experience at LaunchDarkly and previously GitHub

Topics Covered:

• How to maximize the value of your integrations  • Why it's particularly important to remove friction and barriers for developer-focused partnerships • How Jared & the GitHub team added 30,000 developers in the first 12 months of the partner program • Why you need to take a qualitative and quantitative approach to KPIs for tech partnerships • What are the next steps in the partner journeys for Jared and the LaunchDarkly program https://partneredpodcast.com/episodes/013-jared-jones-head-of-ecosystem-partnerships-at-launchdarkly
Dave Weinberg
Posted the next in my Partnerships 101 on LinkedIn about regulated industries. Would love your thoughts! classical_building

I've been regularly getting thousands of views on these posts - what topic should I cover next? chart_with_upwards_trend Want to share your nugget or story - I would love to tag you.

https://www.linkedin.com/posts/dweinberg_partnerships-partnerprograms-leadership-activity-6703882620280827904-JFae
Michelle Lighton
Just re-read "They Ask You Answer" (revised and update version) by Marcus Sheridan and had to share for those who haven't picked it up just yet. It's written more for inbound sales and content marketing audiences, but every anecdote is so applicable to how we are approaching and working with our Partners as digital consumers. Has anyone else read it? simple_smile
Logan Fletcher
One of my favorites!
Kasey Bayne (Pocketed)
Interesting! I'm going to add this to my my must-read list simple_smile Thanks for the rec, @Michelle Lighton!
Adam Michalski
An interview with Oren Stern, Head of Partnerships and Alliances at Monday.com (previously GM at Kenshoo).

Oren shares his learnings from leading a vibrant, world-class partner ecosystem - including channel partners, global system integrators, technology partners, academic institutions, app developers, NGO's.

Topics Covered:

• How Oren thinks about the major factors driving partnership success • Why trust & transparency are the most important variables in partnerships • How Oren utilizes the Monday.com platform to manage their own partnerships • Why ARR is important, but not the only major KPI to focus on  • What the next steps are in the partner journey for Oren and the Monday team https://partneredpodcast.com/episodes/014-oren-stern-head-of-partnerships-and-alliances-at-mondaycom
James Sandoval (MeasureMatch)
Giving this a listen now muscle
Logan Fletcher
Hey everyone! I just moved from a role in marketing to business development. I would love some things to read to sharpen my sales skills. Thanks in advance!
Aleksi Mattlar (Vena)
Congrats on the move!

I found "How I Went from Failure to Success in Selling" by Frank Bettger to be the best book I've ever read. It makes things simple, and the principles in the book still apply 90 years after it was written.

I've also got a ton of value from "The Brutal Truth about Sales and Selling" podcast.

Best of luck!
Mariia Onyshchenko
Hi simple_smile I’m quite new to the Partnerships Management and I find it a bit difficult to find info specifically about PRM (understandable, that a lot from Marketing and Sales applies as well, but…). Would you suggest something really interesting and useful to read on PRM?
Sean Blanda (Crossbeam)
Hey Mariia, we wrote an overview here that may be helpful: https://blog.crossbeam.com/whats-a-prm-and-do-i-need-one
Stacy L. Carlson
Check out the resources here: https://partnerprograms.io/resources/ Alex has shared the Airtable base that he has for a PRM. It is currently what we are using while we figure out what is the best fit for us.
Stacy L. Carlson
Here are the articles specifically about PRM: https://partnerprograms.io/resources/?s=PRM
Mariia Onyshchenko
@Sean Blanda (Crossbeam) @Stacy L. Carlson Thanks a lot for sharing these resources blush
Mariia Onyshchenko
@Alex Glenn thank you! I’ll definitely check out the recording.
Alex Glenn
You can jump in if you want - starts in 5min simple_smile Join Zoom Meeting https://zoom.us/j/96691037416?pwd=NjB3Ukp2WEpMbG41aEl3aEdrQ0hsQT09

Meeting ID: 966 9103 7416 Passcode: 522586 One tap mobile US (Chicago) US (Houston)

Dial by your location US (Chicago) US (Houston) US (New York) US (San Jose) US (Tacoma) US (Germantown) Meeting ID: 966 9103 7416 Passcode: 522586 Find your local number: https://zoom.us/u/apgiKzM0R
Eva Fayemi
Hey there, we interviewed with my company Bond, Peter Doherty, Senior Director Global Partnerships at Lightspeed POS - question Why did Lightspeed start working with #partners and how did the #partnerships evolved over time ? How does the team at Lightspeed make sure they find the right partners ? Peter tells us more about the #success and secrets behind Lightspeed’s Partnerships Programs... Full interview here: https://bit.ly/3jyTQUR . Have a good read and ping me for questions or comments ! :+1:
Prateek Bawa
Hey @Eva Fayemi I got a chance to go through this interview script and it was short, clear and crisp. That's a good read for someone to need to get advice on partner programs and how other companies have scaled. Cheers !
Eva Fayemi
Thanks @Prateek Bawa for leaving a comment! Do not hesitate to re-share if you have the occasion. Cheers
Prateek Bawa
Absolutely :+1:
Adam Michalski
An interview with Drew Quinlan, VP of Strategic Alliances at RingCentral (previously at PTC, Conga, Salesforce, Pentaho, & Oracle).

Topics Covered:

• How Drew thinks about educating executive teams on why partnerships are important • Why it's crucial to understand the ecosystem you play in to drive the most value • What frameworks Drew has learned from the Association of Strategic Alliance Professionals • What Drew learned from his time at major ecosystems like Salesforce & Oracle  • Tactical advice on KPIs and what metrics Drew tracks when measuring success https://partneredpodcast.com/episodes/015-drew-quinlan-vp-of-strategic-alliances-at-ringcentral
Adam Michalski
An interview with Dheeraj Sareen, Senior Director of Strategic Partnerships at Iterable (previously at Boomtrain, Justono, & Pyramind).

Topics Covered: • How Dheeraj thinks about how important partnerships are for Customer Success teams • Why it's crucial for your go-to-market team to understand the major verticals of partners • How Dheeraj thinks about the value that partners drive for sales and other parts of the org • Why you need to align with product to understand product focus and where partners can help • Tactical advice on KPIs and what metrics Dheeraj tracks when measuring success https://partneredpodcast.com/episodes/016-dheeraj-sareen-sr-director-of-strategic-partnerships-at-iterable
Kelly Sarabyn (HubSpot)
Hi All wave - if you have technology partnerships, eventually you have to market them. We broke down the 3 audiences (end users, business development teams, and developers) for integration marketplaces and the best ways to market to each one - with lots of examples. Check it out here: https://www.pandium.com/2020/09/marketing-integrations-and-tech-partnerships-everything-you-need-to-know/
Sankararaman
Thanks for sharing. Heading over to read it soon!
Adam Michalski
An interview with interviews @Jennifer Chang (Tray.io), Partner Marketing at Tray.io. Jennifer shares her learnings from building out the partner marketing practice at Tray.io

Topics Covered:

• How Jennifer thinks about experimentation & iteration as keys to success for partner marketing • Why it's crucial to define your KPIs early so that your entire organization knows where to focus • How to tie partner marketing success back to revenue & pipeline goals  • Why you shouldn't be dissuaded being the "small fish" - eventually that will change • Tactical advice on KPIs and what metrics Jennifer tracks when measuring success https://partneredpodcast.com/episodes/017-jennifer-chang-partner-marketing-at-trayio
Adam Michalski
An interview with Dustin Clinard, VP of Strategic Partnerships at Betterworks. Dustin shares his learnings on building out partner programs from scratch - what to do, and what not to do.

Topics Covered:

• What processes Dustin took from his engineering background to help in partnerships • Why it's critical to get aligned internally before setting out to build your partner program • How to set up your partner program for scale after first iterating and testing • Why you should focus on the quick wins in the beginning and have a roadmap as you scale • Tactical advice on how to avoid time sucks that could derail your partner program https://partneredpodcast.com/episodes/018-dustin-clinard-vp-of-strategic-partnerships-at-betterworks
Cristina Flaschen
Hi all - Tech partnerships aren’t just about the product anymore. They’re about driving revenue. Over at Crossbeam, we identified the 8 monetization tactics of the top 50 tech partnership programs - and shared the benefits and drawbacks of each. You can read it here: https://blog.crossbeam.com/monetize-your-technology-partnerships-with-these-8-tactics
Cristina Flaschen
Thanks for the collab, @Sean Blanda (Crossbeam)!
Sean Blanda (Crossbeam)
this was one of my favs simple_smile
James Sandoval (MeasureMatch)
Hey Folks. Here are my latest ideas on the opportunities presented by B2B marketplace platforms for the buying and selling of [SaaS & enterprise technology/data/analytics] professional services, or what I call the "Platformization Of Professional Services".

For context, relative to this forum, here at MeasureMatch we're creating as much value as we can for buyers and sellers of services, which we're learning from to craft an environment for SaaS & enterprise software vendors to capture upside value through our Partner Hubs programme...which is free (no desire here to monetise on a commissions or referrals basis).

Read on... https://wearemeasurematch.com/Blog-Platformization-Of-Pro-Services-30Sep20.

All ideas welcomed wink.

Thx, James
Kelly Sarabyn (HubSpot)
Are you trying to build or scale a technology partnership program? We extensively analyzed the top 50 tech partnership programs so we could share with you what they're doing and why. In this book, we cover top programs' structure, monetization models, management tools, and business and technical requirements. And as bonus we included an Index with links to all the publicly available program guides, and partner and developer legal agreements. https://www.pandium.com/resources/an-analysis-of-fifty-top-technology-partnership-programs/
Sankararaman
Always exciting to see your name pop up while sharing an article! Giving it a read once I'm done with work tonight!
Kelly Sarabyn (HubSpot)
Thanks @Sankararaman would love to hear your thoughts!
Maritza van den Heuvel
Clicking through to that link throws up a security warning in my browser, Kelly. May be something to look into on your end?
Kelly Sarabyn (HubSpot)
Yes, thank you @Maritza van den Heuvel - the traffic caused some kind of issue yesterday afternoon, which we immediately fixed but we are waiting for Google to re-approve. (It works in Edge and Firefox.) Meanwhile I threw up a new page which I linked to above.
Brandon Lytle
As someone who ran partnerships for Leadpages....thank you for using Leadpages for your landing pages!
Kelly Sarabyn (HubSpot)
Sure @Brandon Lytle - luckily our site is back up and secure, but I had a great experience with Leadpages (and I had never used it before today). The UI was even more user friendly than Wix or Square, and loved that they had notifications and automated emails out. Nice product and I will definitely share with other marketers who are looking for recs!
Adam Michalski
An interview with Kyle Schroeder, Head of Global Partnerships at Movable Ink. Kyle shares his learnings from getting started in partnerships at Salesforce all the way to leading up global partnerships at Movable Ink.

Topics Covered: • Why co-selling with partners is an integral motion at Movable Ink • What the foundational elements are when building out your partner program • How to set up your metrics / KPIs to maximize the value you get from your partnerships • How Kyle structures his partnership team regionally with a focus on sourced/influenced revenue • Tactical advice on how to set up your CRM to make sure you're getting the right data https://partneredpodcast.com/episodes/019-kyle-schroeder-head-of-global-partnerships-at-movable-ink
Rory Blanton (Qualia)
Great playbook/ebook on coselling with some actionable insights and benchmarks arrow_heading_down

https://www.blog.cosell.io/ebook
Jake Wallace
Congratulations @Eric Chan clap
Eric Chan
Thanks @Jake Wallace - going to be a lot of fun finding more ways to work with this group!
Melissa Kwan (eWebinar)
Woot! congrats!
Eric Chan
Thanks @Melissa Kwan (eWebinar)
Noah Green
Hey @here! There’s a ton of us across #reads who are outputting blogs, social posts , podcasts, etc. —  I thought it would be cool if we explored some ways we can help each other: handshake

1. Exchange Guest Posts 2. Help promote each others content (likes, shares, engagement in groups) 3. Exchange links 4. Share podcasting opportunities (for features)

For anyone interested,  comment the following:

• Your niche • Topics you blog about • Link to your site / Podcast • Which of the above are you looking for help with (guest posts, promotion on social, etc.) Let’s collaborate!
Stacy L. Carlson
Niche: Customer Support, Recruiting, Freelancers, Consultants, Coaches, Medical, HR Topics: Productivity URL: https://textexpander.com/blog/ We always welcome guest posts and co-webinar opportunities.
Kelly Sarabyn (HubSpot)
Niche: Technology Partnerships Topics: Technology Partnerships, Marketplaces as a Channel, Integrations, APIs Interest: I'd be interested in interviewing any partnership leaders on any of the above topics for our blog. We've interviewed tech partnership leaders from Hubspot, Box, BigCommerce, and more, and I'd love to share more expertise from this channel. (Also open to guest posting on any site that has tech partnership readers.) URL: https://pandium.com/blog/
Kristie Holden (Daylite)
• Niche: Small Business, Professional Services (Consulting, Coaching, Real Estate, Law, Wealth Management) • Topics: Productivity, Client Relationships, Closing Deals, Project & Task Management • Website: https://www.marketcircle.com • YouTube Channel: https://www.youtube.com/channel/UCDu2n3kPQejl-3lm6MJXB5g • Blog: https://www.marketcircle.com/blog/ • Looking for: Guest posts, link-building, sharing content on social, collaborations, etc. simple_smile
Erika Childers
Tackle and Bessemer Venture Partners teamed up to develop the first-of-its-kind State of Cloud Marketplaces Report based on survey data we collected back in August. It's an ungated report and I know some of you participated in that survey so I figured I would share the results with you! https://bit.ly/34Bf9iF
Adam Michalski
An interview with Kai Mak, VP of Sales & Customer Success at Webflow. Kai shares his first-hand learnings from seeing how one of the best partner programs in the world, Microsoft, is run. We then cover how Kai is using these learnings to drive the partner focus at Webflow.

Topics Covered: • How Microsoft always keeps a partner focus - including even at their Annual Sales Kickoff • Why it's critical to understand what value your customers need from partners first • How to set up your partner program with a focus on implementation/solution partners • Why you should focus on business drivers outside of just revenue when thinking of partnerships • Tactical advice on how to work with digital agencies to set yourself up for success https://partneredpodcast.com/episodes/020-kai-mak-vp-of-sales-customer-success-at-webflow
Kelly Sarabyn (HubSpot)
Hi All wave - I wanted to share an interview I did with Jaimie Fucillo, the VP of Partnerships at Mindbody. Mindbody is the largest booking and management software for studios and spas. They have attracted hundreds of technology partners (all of which build into them, not the other way around).

Jaimie shared why her team shifted to reporting to Product, how they judge the success of their partnerships, what changes they made in scaling from a dozen to 200+ partners, and lots of advice for other companies looking to build an effective tech partnership program.

You can read the whole interview here: https://pandium.com/2020/10/interview-with-jaimie-fucillo-vp-of-partnerships-at-mindbody/
Richard Hu
Jaimie is great. Is she in this community?
Kelly Sarabyn (HubSpot)
@Richard Hu I agree, and yes she is in this community!
Steve Stewart / Smartsheet Channel Chief
We are passing this piece around today. Thought this group might be interested. Net Retention Rate --- An all important metric !
Brandon Lytle
Great stuff @Steve Stewart / Smartsheet Channel Chief! Thanks for sharing.
DELETE OLD JARED PROFILE
Elliot Smith ran a 20+ person partner org at Infor, and is now the Head of Partnerships at 6sense.

Incredible episode of some of the internal challenges partner challenges teams MUST overcome to achieve success.

Check it on Apple: https://podcasts.apple.com/us/podcast/partnerup-the-partnerships-podcast/id1533135144?i=1000494838562

Spotify: https://open.spotify.com/episode/7xLzd2yXMFM2Da61z9zTnK?si=SDSLse4OTMG-CN9WUjtn3A

Or the full show on Youtube: https://youtu.be/U-cfBLmLVjk
Adam Michalski
An interview with Al Harnisch, VP of Business Development at Radar. Al shares his learnings from seeing partnerships from both sides of the table - the agency side, and the SaaS side.

Topics Covered: • How Al got into SaaS partnerships via the agency side at Prolific Interactive • Why it's critical to understand what agencies value when partnering with them • How to set up your partner program for success with agencies & solutions partners • Why you should focus on partnerships where every party gets _meaningful_ benefit • Tactical advice on how to structure your agency partnerships https://partneredpodcast.com/episodes/021-al-harnisch-vp-of-business-development-at-radar
Oscar Trujillo
Any recommended readings on the benefits or issues of offering temp trial accounts to our partners?
Jason Breed
My perspective is to go further than Trial accounts. Today, I give every partner a fully functioning Crownpeak platform with a caveat that it can only be used for non-production efforts. I want Partners to spend time in the platform build demos, create integrations, make it part of their innovation efforts, etc. They get this for the life of the partnership and I give it to them at no cost. I’ve built education, engagement, etc around this effort and happy to share more if interested.
Kelly Sarabyn (HubSpot)
I'll second what @Jason Breed said in that at least in the technology partner space, most mature programs offer a free developer/partner account. Like Jason said, it's a great way to ensure partners become knowledgable in your platform (which makes for a much better partner.) Potential downsides would be the costs of managing these licenses and oversight on handing them out, and ensuring partners are using them appropriately if those limits are not built in to the account (as well as any costs for running the accounts but assume that is very low).
Mat Samson
We do the same here at VKS, every partner has access to their own environment of our software. They also get the same quality training as our customers. They can also navigate through our partner portal to find marketing materials, lead generation forms and training material, not only on the product, but on how to give an effective demonstration. I'd say only 50% of our partners will have to use the product, others only have to refer or do a software demo. So, providing them with the environment to do so and demo training material relieved a lot of one-on-one training we had to do.
Kelly Sarabyn (HubSpot)
Tech partnerships are a great way to enhance the product and drive growth. But driving significant revenue requires having the right tech behind your partnerships. We created a quiz to help you figure out if you could drive more revenue and improve customer retention by building integration infrastructure.

Includes an info sheet on all the elements of integration infrastructure and how each one benefits you, your partners, and your customers: https://pandium.com/2020/10/does-your-tech-partnership-program-need-infrastructure/
Adam Michalski
An interview with Andrew Massad, Vice President, Alliances & Corporate Development at Leanplum. Andrew shares his learnings on tech/integration partners from both a quantitative and qualitative lens.

Topics Covered: • How Andrew thinks about tech/integration partnerships  • An overview of Andrew's 2x2 matrix of partner-sourced/partner-assisted to map value • How to drive 40% higher retention & 50% decrease in COGS using partnerships • Why you need to focus on aligning all internal departments to maximize success • Tactical advice on how to structure your tech/integration partnerships https://partneredpodcast.com/episodes/022-andrew-massad-vice-president-alliances-corporate-development-at-leanplum
Kelly Sarabyn (HubSpot)
I wanted to share a (free, ungated) ebook we were featured in. Scott Brinker (VP of Platform at Hubspot and all around martech whiz) covers app proliferation and the rise of platforms in software - and what it means for how companies sell and operate. In our experience these trends are occurring in most verticals so this is an interesting read no matter your vertical. https://cdn.chiefmartec.com/wp-content/uploads/2020/10/martech-2030-brinker-baldwin.pdf
Katrina Paglierani
Hi there, I thought I would share my recording that I made after my round table discussion on Tuesday. It got a lot of participation and we had about 25+ attend. I am placing a link to the recording and will attach my powerpoint with notes as well. https://www.linkedin.com/feed/update/urnliactivity:6727202523989499904/
Sunir Shah
@nick soderstrom ^^ let’s get this on the blog + hootsuite
DELETE OLD JARED PROFILE
https://www.partneruppodcast.com/blog/008-brittany-wroblewski-how-much-internal-selling-is-necessary-for-partnerships

Brittany from G2 Crowd discussing how we sell partnerships internally - enjoy!
Adam Michalski
An interview with Greg Chapman, SVP of Business Development at Avalara. Greg shares his learnings on channel partnerships and marketplaces from his experience leading Avalara's partner-focused go-to-market and experience at Amazon.

Topics Covered: • How Greg thinks about the Channel as a value driver for the business • Marketplace best practices and pitfalls to avoid from his time at Amazon • How to run a global partner program with 700+ platform partners & thousands of referral partners • Why you need to align go-to-market strategies with your partners to succeed • Tactical advice on how to structure your channel partners  https://partneredpodcast.com/episodes/023-greg-chapman-svp-of-business-development-at-avalara
Matt Irving
Great episode especially navigating Platform vs Distribution partners. Inside/Outside views are tough to both not only justify but also to scale and operationalize.
Kelly Sarabyn (HubSpot)
Thinking about partnering with a large cloud provider like Azure, Google Cloud, or AWS? We spoke to Don Seiler, who has formed tech partnerships from both the cloud provider and startup side. He shared his advice on how startups can 10x their investment, what the biggest benefits are, and what cloud providers value most in partners. https://pandium.com/2020/11/how-to-make-the-most-of-joining-cloud-marketplaces-an-interview-with-don-seiler/
Sean Blanda (Crossbeam)
Just released: our first ever “ecosystem guidebook” - It’s an experimental effort to provide data-backed guides to entering a SaaS integration ecosystem - and this one is about email service providers. https://www.crossbeam.com/ecosystem-guidebook-email-service-provider/
Dianne Campbell
Thank you @Sean Blanda (Crossbeam)!!!
Paddy McGill (PartnerPixel and Other SaaS Companies)
Hey Everyone, my friend @Amir Shahzeidi and his team put together an awesome blog post around the state of live streaming, with over 130+ stats, whilst this isn't partnership related directly with us doing more zoom calls more then ever, there are some great takeaways here to consider. https://www.uscreen.tv/blog/live-streaming-statistics/
Chinmay Thakkar(Coaspect)
A great ready by Mckinsey on how SaaS platforms are helping construction industry transform from a highly complex, fragmented, and inefficient-construction management practice to a more standardized, consolidated, and integrated one.

https://www.mckinsey.com/industries/private-equity-and-principal-investors/our-insights/rise-of-the-platform-era-the-next-chapter-in-construction-technology
Adam Michalski
An interview with Tiffany Tai, GM Global Enterprise and Partnerships at Canva (previously at InVision, CloudFlare, & Dropbox).

Topics Covered: • How Tiffany thinks about the differences between B2B and B2C partnerships • Why "keeping things simple" is incredibly important, especially from the start of your partner program • How to manage and track your partnerships across all stages - early to growth • Why you need to align early on with go-to-market strategies with your partners to succeed • Tactical advice on how to build-out B2B and B2C partnerships at scale https://partneredpodcast.com/episodes/024-tiffany-tai-gm-global-enterprise-and-partnerships-at-canva
DELETE OLD JARED PROFILE
We have the QUEEN of social selling on today’s episode of PartnerUP The Partnerships Podcast - the one and only Jill Rowley.

Jill has done dozens (if not a hundred+) podcasts and webinars but..

This was Jill’s first podcast on the topic of partnerships and it was a gem!

Jill unpacks the need for partner programs to focus less on attaching yourself to an ecosystem and how to create your own. Plus, you get to hear the stories of how Eloqua creating the Marketing Automation category and how their first partners were created.

Ecosystems are required for partnerships to thrive - Jill shares some timeless tactics for how to create yours.

And from the lens of a sales professional, you’re going to love her take on how to get the most out of your partner program.

Blog post (with full transcript):  https://www.partneruppodcast.com/blog/010-jill-rowleys-first-podcast-on-partnerships-creating-categories-and-partner-ecosystems 

Youtube: https://youtu.be/VaaoY0tcfC8 

Apple: https://podcasts.apple.com/us/podcast/partnerup-the-partnerships-podcast/id1533135144#episodeGuid=Buzzsprout-6308146 

Spotify: https://open.spotify.com/episode/4ZX7qFOXL5h2PgZLoCEFOy?si=ume5yJUZRTqUdxH0zUbfCQ
DELETE OLD JARED PROFILE
@Evan Radisic you’re going to love this one - gave CSA a shout out too simple_smile
Arpit Choudhury
Hey folks,

I just released a bunch of free guides that cover everything one needs to know about Customer Data! If your company is looking to implement a Customer Data Platform (Segment, mParticle, Hull), a Product Analytics tool (Mixpanel/Amplitude/Heap), or a Customer Engagement tool (Intercom/Customer.io/AppCues), feel free to share these guides with your colleagues who will hopefully find them incredibly useful.

In case you're curious about why I decided to spend hundreds of hours writing these, read the story behind the project.

Looking forward to any questions you might have!
Ryan Badke
What an amazing story Arpit. I can certainly relate to being a non technical person wanting to better understand data to improve my usefulness to my clients and company
Arpit Choudhury
Well thank you Ryan for your kind words!
Arpit Choudhury
Let me know if there's anything I can help you with!
Adam Michalski
A special edition interview with Jay McBain, Principal Analyst of Channels, Partnerships, and Ecosystems at Forrester.

Topics Covered: • How many of the 175,000 SaaS companies today are focused on the channel  • Why SaaS partnerships are significantly different than the B2B software partnerships of the past • The history of co-selling and how it's evolving during the "SaaS Renaissance"  • Why the next 5 years are going to make SaaS partnerships look much different than today • Why 76% of CEOs say their future is wrapped around ecosystems (and why they're right) https://partneredpodcast.com/episodes/025-jay-mcbain-principal-analyst-of-channels-partnerships-and-ecosystems-at-forrester
Kelly Sarabyn
With over 250 apps in their marketplace, Intercom has built an amazing ecosystem of tech partners. We spoke to @Catherine Brodigan who leads their EMEA partnerships about:

•  the benefits of a data-driven approach to partnerships • how to best implement feedback loops with other internal departments • why an R&D and go-to-market flywheel is so important • what she thinks companies have to do to be successful as the partnership landscape continues to evolve You can read the interview here: https://pandium.com/2020/11/the-rd-and-go-to-market-flywheel-an-interview-with-catherine-brodigan-of-intercom/
Catherine Brodigan
Really enjoyed this conversation @Kelly Sarabyn - thanks for hosting me! raised_hands
Kelly Sarabyn
Thanks for sharing your expertise!
Natalie Petruch-Trent
Hi all - as you might have seen in the CSA newsletter, we’re putting together a ‘Partnership Tech Stack: Vendor Review’ that will be a encyclopedic resource for partnership leaders to assemble or improve their tech stack. It will cover 100+ vendors categories by need, pain point, and who each is best for.

We’d love this group’s help to get even more data and real world insights - if you could take this 4 minute anonymous survey sharing your experiences with partnership software, it will give us even better data.

And if you want to be quoted in the book or receive a free early copy, there’s a place to note that on the survey. I know everyone is busy so TIA for taking the time! http://bit.ly/partnershiptechstacksurvey
Adam Michalski
An interview with Asher Mathew, VP of Revenue & Operations at DemandMatrix.

Topics Covered: • How Asher thinks about the role of data in partnerships • Why partnerships need to be thought of as a faster way to drive your business • How monetization early in the journeys helps align you for success • Why setting up the right attribution methodology is extremely important • Why Asher is so excited about the future of Partnership Leaders  https://partneredpodcast.com/episodes/026-asher-mathew-vp-of-revenue-operations-at-demandmatrix
Adam Michalski
An interview with Cristina Cordova, Head of Platform & Partnerships at Notion (previous Head of Partnerships at Stripe).

Topics Covered: • What Cristina learned from her time building out the BD team at Stripe as the 28th overall employee • How Cristina is strategically figuring out the API strategy for Notion  • How to think about your overall tech/product partnership strategy to build integrations people love • Why focusing on getting the basics right first (product-market fit, customer pain points, etc) is crucial • What Cristina is up to next at Notion and how you can get involved! https://partneredpodcast.com/episodes/027-cristina-cordova-head-of-platform-partnerships-at-notion
Tom Elliott
Valueable for @James Sandoval (MeasureMatch) @Daniel Weiner
Kelly Sarabyn
Hi all - we spoke to Scott Pollack, CEO of Firneo. Scott has worked in business development for over 15 years, leading teams at companies like American Express and WeWork, and he shared his insights on:

• why organizations should frame partnerships as creating value rather than driving revenue • the effectiveness of multi-channel partnerships, with a real life example from Amex • what organizations need to think about when they launch and scale partner programs • the future of 'partnerships' and 'business development' role (and why we need Chief Partnership Officers) • what value large companies get from partnering with smaller companies You can read the whole interview here: https://pandium.com/2020/12/the-evolution-of-partnerships-an-interview-with-scott-pollack-ceo-of-firneo/
Clara Loon
@Kelly Sarabyn Thank you for this fantastic article! Great questions and so many nuggets in Scott's answers--_framing the goal of partnerships as exclusively driving revenue is very limiting in terms of what can be accomplished_
Kelly Sarabyn
Ty @Clara Loon! Thought that was a great point as well - and his example of American Express and Foursquare partnering and the brand equity they both accrued from the partnership over time highlights how organizations can experience very real long-term growth from partnerships that cannot be reduced simply to attributable revenue.
Clara Loon
that caught my eye too. really interesting that Amex (Scott) had the foresight on location tech even ten years ago.
Rory Blanton (Qualia)
Awesome read. Thanks for sharing
Kelly Sarabyn
Ty @Rory Blanton (Qualia) glad you liked it
Clara Loon
@Kelly Sarabyn thanks to your article I discovered Firneo. Talked to Scott and I'm joining as a member.
Kelly Sarabyn
I'm glad to hear that @Clara Loon - Firneo is a great community with a number of interesting industry/specific partner type/focus groups and workshops.
Tara Soles
Hello Everyone! We teamed up with Livestorm to provide the best-in-class industry advice on how to take your next virtual event up a notch!

Discover how to create engaging virtual events that your audience will remember and share! selfie

What you will get from our Ebook: - Promote your online event effectively to your audience mega - Learn how to measure the performance of your online events straight_ruler - Discover great ideas for event gifting gift - Implement a high-performing event strategy for your company muscle

Download your all-in-one VE Guide today! book https://bit.ly/33BHIg7
Kelly Sarabyn
Hi all clap - I would love if you could take 5 minutes out of your day to share your experience with your tech stack. If you do, you will be entered to win a prize package including a $250 Amazon gift card.

Everyone who takes the survey can also elect to receive a free, early copy of "Partnership Tech Stack: Vendor Review" - which will cover 100+ software options as well as an overview of the different product categories in this rapidly evolving space. And why/when you might need to use each product type to reach your partnership objectives.

https://pandium.com/resources/partnership-software-survey/
Taylor Martin
Looking for suggestions for books - What is on the top of your reading list? Either you want to read it or you have already read it?
Jake Wallace
This is on my list...

The Sumo Advantage: Leveraging Business Development to Team with Heavyweights and Grow in Any Economy https://www.amazon.com/dp/0986046000/ref=cm_sw_r_cp_api_glc_fabc_kfJZFbGYJS2FR?_encoding=UTF8&psc=1
Bharat Chopra - orangeKarma
The Content Trap: A must read for anyone working through technology integrations:
Adam Michalski
An interview with @Cody Jones (Zapier), Head of Partnerships and Alliances at Zapier.

Topics Covered: • Why it's worth your time to develop a framework for ranking potential partners • How do you get other companies to recommend and sell your product for you • How Zapier structures their partnership team with over 2,500+ product integrations • How you can leverage Zapier to get your product partnerships going at the early stages • What roles Zapier is hiring for as they continue to scale https://partneredpodcast.com/episodes/028-cody-jones-head-of-partnerships-alliances-at-zapier
Kelly Sarabyn
Hi all wave - we spoke to Nikiti Zhitkevich, the head of partnerships at PartnerStack, a leading PRM and partnership marketplace. He shared when and why you need a PRM, strategies for avoiding channel conflict, and how the partnership landscape is evolving. https://pandium.com/2020/12/optimizing-your-partnerships-at-scale-an-interview-with-nikita-zhitkevich/
Taylor Martin
Hey Everyone! Sharework’s CEO @Simon Bouchez (Sharework) shared his insight about the future of partnerships in tech for Partnerships Insights. Link below to read.

https://www.partnershipsinsights.tech/simon-bouchez-ceo-of-sharework-on-the-future-of-partnership/7019/
Adam Michalski
An interview with @Jake Wallace, Head of Strategic Partnerships at SignEasy.

Topics Covered: • How Jake got started in partnerships via coming from food tech • How Jake measures success at SignEasy to run the partnership organization • What the different types of partnerships Jake oversees are and how each is different • How you can leverage tech integrations to grow your market share in competitive markets • What Jake sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/029-jake-wallace-head-of-strategic-partnerships-at-signeasy
Steven Muhr
Partner Persona: How to find your Ideal Partner => https://kiflo.com/blog/partner-persona-ideal
Mariia Onyshchenko
Steven, thanks for sharing simple_smile
Steven Muhr
You're welcome. Hope this is helpful! simple_smile
Taylor Martin
Hey All! (I’m avoiding bringing the y’all out just yet). Have a read!

3 Step Strategy for Partnerships Managers : How to Present ROI. This blog discusses: • Alternative perspective for a Partnerships Managers mindset & metrics. • Embracing the C-suite & gaining necessary resources. • Evangelizing Account Executives & establishing synchronicity between departments. https://www.sharework.co/blog/3-step-strategy-for-partnerships-managers
Danna Nieto
Don’t avoid the y’all. Let the y’all emerge! simple_smile It’s my favorite way to greet a group. Excited to read this article!
Adam Michalski
An interview with @Matt Irving, Global Partner Operations at WP Engine.

Topics Covered: • How Matt thinks about Partner Operations and the role in the broader Go-to-Market organization  • How to build a Partner Operations organization - structure and all  • What the difference is between Partner Operation and Sales/Revenue Operations • How to avoid major pitfalls in building out a Partner Ops role at your company • What Matt sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/030-matt-irving-global-partner-operations-at-wp-engine
Adam Michalski
An interview with @James Denker, Head of Partnerships at Imagination Media and Business Development Advisor at Relay Cloud (previously at Trustpilot & IBM).

Topics Covered:

• How James got into partnerships from his start at IBM • How to build out partnerships in the e-comm vertical and what makes them different • What the core KPIs are that James uses to measure and manage his partnerships • How to avoid major pitfalls in building out partnerships in the e-comm vertical • What James sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/031-james-denker-jr-director-of-partnerships-at-imagination-media
Adam Michalski
An interview with @Eli Mitchell, Director of Partnerships at Bench Accounting.

Topics Covered: • How Eli built out the partner program at Bench Accounting • How to think about building a partner program focused on SMBs • What the difference is between building tech focused partnerships and service focused partnerships • How to avoid "being too scrappy" at the earlier stages of building out your partner program • What Eli sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/032-eli-mitchell-director-of-partnerships-at-bench-accounting
Kelly Sarabyn
Hi all wave - we spoke to Sarbjeet Johal who was an engineer before leading partnership teams at Oracle, Rackspace, and Commerce One. He shared:

• a strategic framework for thinking about partnerships • the importance of setting up feedback loops • the impact of partners on your brand • how they approached partnerships at Oracle • advice for smaller partners • why we are in the age of hyper partnerships and ecosystems You can read the interview here: https://pandium.com/2021/01/the-age-of-hyper-partnerships-and-ecosystems-an-interview-with-sarbjeet-johal/
Jake Jorgovan
Curious, what is everyones favorite SaaS related podcasts or content hubs? SaaStr’s an obvious go-to but what other ones are you guys subscribed to?
Sunir Shah
I like TK Kader’s new youtube series
Sunir Shah
And Noah Kagan OK Dork is a favourite
scott seehorn
Ultimate Guide to Partnering is a great one for channel and partnerships
scott seehorn
Also Datto State of the Channel
Alexander Shyshko
@Jake Jorgovan recently started following “Acquired” podcast; some good partner/m&a talks on it
Jake Jorgovan
Good stuff. Thank you guys. Lots to dive into!
Taylor Martin
@Alex Glenn has a podcast called Partnered 2020 and has a new one coming!
Alex Glenn
Thanks Taylor! She spilled the beans, but yes, it will be a rebrand of the last years but this time with some heavy hitting sponsors and a co-host! We'll announce next week, but it will stay on this URL: https://open.spotify.com/episode/10ZK3MxCMNVNYwuFsTKoro
scott seehorn
Thanks for the podcast update Alex
Adam Michalski
An interview with Nikolai Avrutov, VP of Alliances at Bringg.

Topics Covered:

• How Nikolai built out the partner program at Bringg • How to think about building a partner program focused on "physical partnerships" • What the difference is between building tech focused partnerships and "physical partnerships" • How to avoid major pitfalls at the earlier stages of building out your partner program • What Nikolai sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/033-nikolai-avrutov-vp-of-alliances-at-bringg
Tyler Pittman (PARTNERNOMICS)
Hello everyone! This week, our CEO Mark Brigman spoke with Jay McBain, Principal Analyst at Forrester. They spoke about: • The evolution of partnerships & how channels are rapidly changing • Initial steps/importance to building a partnering strategy • Common failure points for partnering programs • Skillset necessary for being a channel leader • Timing and resources CEOs should provide to individuals when standing up a partnering program https://partnernomics.podbean.com/e/ep-34-jay-mcbain-principal-analyst-channels-partnerships-ecosystems-forrester/
Adam Michalski
An interview with Jo Wright, Director of Partnerships & Channel at Braze.

Topics Covered:

• How Jo defines "predictable revenue partnerships" • How to think about building a partner program focused on "predictable revenue" • What are the differences and overlap between building tech focused partnerships & revenue focused partnerships • How to avoid major pitfalls when building out your scalable revenue partnerships • What Jo sees coming next in partnerships over the next 5 - 10 years https://partneredpodcast.com/episodes/034-jo-wright-director-of-partnerships-channel-at-braze
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week Our CEO Mark Brigman spoke with Rich Gravelin, Director of Strategic Alliances at Harvard Business Publishing. They spoke about: • How Harvard leverages referral & channel partnerships • Rich's insights he gained from reading the PARTNERNOMICS Book • Partnership efficiency and the necessity of having internal alignment • The best approach when it comes to negotiation https://partnernomics.podbean.com/e/ep-35-rich-gravelin-alliance-leader-for-corporate-learning-harvard-business-publishing/
Kelly Sarabyn
Hi all - Using partner tech can provide a huge competitive advantage and drive more revenue due to improvements in data quality, partner engagement, and workflow efficiency. I wanted to share a resource we created that helps you find the best tools for your program. The book:

• shares what 100+ partnership leaders think about their tech stack (and thanks to the CSA for sharing the survey) • provides a market overview and framework for assembling your tech stack • details info on 76 vendors - listed by function and product category (with a clickable Index) You can get it here: https://pandium.com/resources/the-partner-tech-stack-vendor-review/
Adam Michalski
An interview with Theresa Caragol, Founder & CEO at AchieveUnite.

Topics Covered:

• Why Theresa started AchieveUnite and how they help their clients achieve channel success • What are the high-level trends that Theresa is seeing in the channel market today • Why every SaaS company needs a partner ecosystem strategy today • What are the skill sets you need to be successful when building out your partner ecosystem • Where Theresa sees the future of B2B SaaS partnerships heading over the next 10 years https://partneredpodcast.com/episodes/035-theresa-caragol-founder-ceo-at-achieveunite
Dina Moskowitz
Theresa is an incredible resource for channel partnerships!
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week Mark Brigman spoke with Agnes Kim, Strategic Partner Lead, Gaming at Microsoft (Xbox). Topics Covered: • Different types of partnerships in the gaming industry • Importance of understanding different cultures when leading international partnerships • Advice/insights for women in Business Development & Partnering roles • How Xbox is capitalizing on the massive and growing gaming market https://partnernomics.podbean.com/e/ep-32-agnes-kim-senior-strategic-partner-manager-gaming-microsoft-xbox/
Peter Lai
Hi everyone! I want to share a newsletter (https://partnerup.substack.com/) that I started recently on partnerships and alliances. The newsletter includes a weekly update on partner programs, acquisitions, and partnership announcements, along with bi-weekly articles on various topics on building and managing strategic partnerships. A couple of my recent articles: • Creating a partner-centric cultureMeasuring partner success
Sunir Shah
Please harangue me to get your items into our publication mix for you
Peter Lai
Will do!
Adam Michalski
An interview with Pat McBrearty, Head of Partnerships at Workboard (prev. at Bain & Company).

Topics Covered:

• Why it's worth your time to understand OKRs if you don't yet already • How to start a partner program from scratch in a fast-growing industry • How Pat recommends working with consulting firms having spent 5 years at Bain & Company • How you can get OKR certified using Workboard's OKR Coach Certification Platform • What Pat sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/036-how-to-partner-with-consulting-firms-with-pat-mcbrearty-head-of-partnerships-at-workboard
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week Our CEO Mark Brigman spoke with Kelsey Peterson, Partnerships @ HubSpot. Topics Covered: • The evolution of HubSpot into what it is today • A recently formed partnership between HubSpot and QuickBooks • The challenges and opportunities HubSpot faces to continue helping businesses streamline the customer acquisition and nurturing process • The importance of being internally aligned on partnering initiatives https://partnernomics.podbean.com/e/kelsey-peterson-partnerships-hubspot/
Kelsey Peterson
I so enjoyed chatting with Mark -- thank you for sharing!
Mikey Henninger - Accelity (SaaS Marketing)
"We need more #content." - Every #SaaS company ever.

"We need more content but we're not sure what to put out there." - Most #saasstartup companies I've talked to.

"I don't get it. We put out a ton of content but we're not getting any conversions." - Several #saasplatform companies that have done a great job of creating 'why choose us' content (features and benefits, case studies, sell sheets, etc.) but have completely missed the mark on 'awareness,' 'introduction' and 'bet you didn't even know you have a problem' (or 'bet you didn't know there's a solution for that problem') content.

HINT: get your #sales and #marketing people in a room (fine...on a zoom) and ask what kind of questions their buyers would ask at every single stage of THEIR buying journey (which is probably significantly different than your sales process, by the way). What pains are they experiencing? What are they googling?

The answers to those questions = the start of your content plan.

Here's a tried and true process we put in place for our clients to make sure there's a nonstop flow of engaging content that meets buyers where they are, grabs them by the hand, and walks them down their buying journey.

Happy Friday everybody! Hope this helps someone!

https://go.accelitymarketing.com/blog/how-to-build-a-content-roadmap-that-nurtures-prospects
Bharat Chopra - orangeKarma
The above is definitely a part of LeagueApps content plan. But the primary part of our content strategy is to produce or curate content that is designed to help our customers run their organization. What keeps them awake at night? How can we be seen as a trusted partner and ally to them, so when it comes time to making a purchase decision in our product area, we are top of mind. So while LeagueApps is a SAAS software that helps local sports orgs with registrations and payments the vast majority of our content is not related to their buying journey.

Our content included topics like: • helping small businesses figure out if they were eligible and how to apply for PPP loans • what a safe return to play youth sports strategy is, what’s appropriate in terms of health check-ins for athletes…. tips for managing downsizing of your organization • how to fundraise • conversations around racial justice • leadership, gratitude • technology innovation in the world of youth sports
Adam Michalski
Solution Partner Strategy with Andrew Black, Sr. Director of Alliances at Pendo.io (prev. at Google & McKinsey & Co).

Topics Covered:

• Why Andrew recommends teams invest in a solutions partner strategy early • How to start a solutions partner programs from scratch and how to scale it • How Andrew recommends working with solutions partners and what makes them unique • Why partner programs are unique in general and how you can get cross-team collaboration • What Andrew sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/037-solution-partner-strategy-with-andrew-black-sr-director-of-alliances-at-pendoio
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week our CEO Mark Brigman spoke with Mo Ahmad, Vice President of Alliances & Channel @ SAP. Topics Covered: • Mo's transition from being a developer into the partnership lane • How SAP is better leveraging the power of partnership through expansion of the digital ecosystem • The view executives should have when approaching innovation • Mo talks about his new project, Mo Proclamation https://partnernomics.podbean.com/e/ep-39-mo-ahmad-vice-president-sap/
Kelly Sarabyn
For SaaS companies, technology partnerships + integrations require the work of many different departments. But they can also boost the KPIs of all these departments by lowering customer acquisition costs and lifting retention. We spoke to the Head of Growth at Bonjoro and he explained why integrations have been their biggest growth lever in getting to 44k customers - and why integrations are key to their growth strategy moving forward.

https://pandium.com/2021/02/integrations-as-a-growth-strategy-interview-with-casey-hill-of-bonjoro/
Robin Seidner
This is a great approach to investing in SIs. Many PE firms are only concerned with EBITDA - this is exactly the approach more PE firms should take when investing in SIs. https://diginomica.com/appirio-founding-ceo-new-wave-cloud-si
GJ - Apideck
We recently wrote about Unified APIs and how to use them to accelerate your integration roadmap. I would be interested in hearing your thoughts if you’re already using Unified APIs as part of your platform strategy! https://blog.apideck.com/what-is-a-unified-api
Arpit Choudhury
This is a good topic to tackle GJ!
GJ - Apideck
Thanks, Arpit!
Arpit Choudhury
Hey folks, 

I’m back with another guide and this time I’m addressing the data integration landscape!

So what the heck is data integration?

In simplest terms, it is the process of moving data between databases — internal, external or both.

But there are so many ways to move various types of data to and from databases, data warehouses, and third-party tools that knowing which combination of technologies is most-suited to specific integration use cases is challenging..

I tried to address this via this guide that provides an overview of all the available data integration technologies — iPaaS, CDP, ETL, ELT, and Reverse ETL — as well as the core benefits of each. 

As someone obsessed with integration tech, I love geeking out on possible solutions to integration challenges so if you’re facing one right now, I’d love to chat!
Adam Michalski
Agency vs SaaS with John Joe Smith, Sr. Director of BD & Partnerships at mParticle (prev. at Branch & iProspect).

Topics Covered: • What agencies _actually_ care about - hint, it's not just free lunch • How to differentiate your SaaS solution to an agency who's getting pitched daily • How mParticles handles account mapping at scale to drive their co-selling motion • Why demonstrating value to your agency partners as early as possible is crucial • What John Joe sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/038-agency-vs-saas-partnerships-with-john-joe-smith-sr-director-of-bd-partnerships-at-mparticle
GJ - Apideck
Hi everyone! We just launched our latest product called “Voting Portal postbox” an easier way to centralize partner and integration requests https://www.apideck.com/voting-portal
Kelly Sarabyn
Hi all wave - If you operate in the IT channel, check out our interview with the John Guido, the CEO and founder of P2P Global, a partner-to-partner marketplace. He shares:

• the evolving state of the IT ecosystem • why solution provider to solution provider partnerships are becoming so important (and what role SaaS companies play) • best practices for finding and managing partnerships in IT Read the interview here: https://pandium.com/2021/02/the-future-of-provider-to-provider-partnerships-interview-with-john-guido-ceo-and-founder-of-p2p-global/
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week our CEO Mark Brigman spoke with Michael Vormittag, Head Of Innovation & Partnerships @ Mercedes-Benz AG. Topics Covered: • Partnering with major sumos • Non-traditional partnerships to help bring innovation to Mercedes-Benz • Recommendations for smaller companies and how they should manage the conversation with larger organizations • Negotiation approach when speaking to larger companies https://partnernomics.podbean.com/e/ep-41-michael-vormittag-head-of-innovation-partnerships-mercedes-benz-ag/
Alex Glenn
[Not annnnotthhhherrrr podcast....] shrug Shameless self-promotion of Shameless plug for the new Partner Enablement Podcast that @Carina Shahin and I co-host. But, the feedback of the first 7 episodes has been amazing so I'm confident you will enjoy it simple_smile

Premise: We talk to both agency partner and channel manager, as well as CRO/CEO to uncover what makes truly great partnerships and partner programs.

Episodes done: Vidyard, HubSpot, Okendo, Sendoso.

Upcoming episodes: SalesLoft, Unstack, Klaviyo...

https://youtu.be/BzTiw-ZOrNM
Adam Michalski
Partnership Sales Insights with Thomas Hall, Head of Sales at Pachyderm (prev. at MuleSoft, Salesforce, BackerKit & Tapterra).

Topics Covered:

• What do sales teams really think about partnerships  • How to get alignment between your sales team and partnership team • How to measure the impact partnerships are driving on sales • Why getting the right foundation in place early on helps with partnership sales • What Thomas sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/039-partnership-sales-insights-with-thomas-hall-head-of-sales-at-pachyderm
GJ - Apideck
For the AI-enthusiasts, at Apideck, we compiled a GPT-3 directory covering lots of exciting content generation use cases https://www.producthunt.com/posts/gpt-3-demo
Peter Lai
Hi everyone, my latest article on why you need a Partner Management Manifesto is available now. https://partnerup.substack.com/p/why-you-need-a-partner-management
Adam Michalski
An interview with Michelle Lerner, Director of Business Development at Branch.io (prev. at Stash, Sprinklr, Adaptly, & Oracle).

Topics Covered:

• How to prioritize which partnerships to focus on to drive revenue • Why making sure both your organizations goals are aligned early • How to measure the impact partnerships are driving on sourced revenue • What tools Michelle uses to attribute each partner interaction and compensate her team • What Michelle sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/maximizing-sourced-revenue-with-michelle-lerner-director-of-bd-at-branch
Kelsey Peterson
New post from Crossbeam! This post reviews how Google and HubSpot executed a comprehensive GTM strategy for their Ads Optimization Events tool, which resulted in a 232% increase in feature adoption five months post launch. Thank you @Jasmine Jenkins for the interview partying_face https://blog.crossbeam.com/an-inside-look-into-google-and-hubspots-gtm-strategy-for-their-ads-integration
Brandon Lytle
Nice Kelsey! Anyone looking to help their org understand the importance of Marketing <> Product <> Partnerships alignment, reference this. Great case study
Kelsey Peterson
Thanks for the feedback and kind words, Brandon!
Tyler Pittman (PARTNERNOMICS)
Hey everyone! wave This week our CEO Mark Brigman spoke with Matt Allard, Director of Strategic Alliances @ Dell. Topics Covered: • Matt discusses managing some of the key partnerships Dell has (Adobe and many more) • The evolution of technology and business models • Matt shares advice for small startups looking to partner with sumo companies • The biggest changes coming within the next 5 years in technology and innovation https://partnernomics.podbean.com/e/ep-40-matt-allard-director-of-strategic-alliancesdell/
Mikey Henninger - Accelity (SaaS Marketing)
If anyone has asked "to run LinkedIn ads or NOT to run LinkedIn ads?" point_up_2point_up_2
Kelly Sarabyn
Hey all wave - If anyone is looking to refine or put together a strategic plan for their SaaS partner program, we just released a guide on how to do it.

It includes:

• the 9 partner types and how exactly they fit in the SaaS Revenue Funnel • SaaS Partner Program Strategic Plan Template • Steps/process for rolling out tech and channel partner programs • Sample org charts and job descriptions for early and mid stage partner teams You can download the guide here: https://pandium.com/resources/guide-to-creating-a-saas-partner-program-strategic-plan/
Adam Michalski
An interview with Braydan Young, Chief Partnership Officer at Sendoso.

Topics Covered:

• How to structure integrations partnership and agency partnerships - KPIs and all • Why making sure you track pipeline generation & deal acceleration is key to success • How to measure the impact partnerships are driving on sourced revenue • What best practices Braydan uses to maximize partnership sales • What Braydan sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/041-pipeline-generation-deal-acceleration-with-braydan-young-chief-partnerships-officer-at-sendoso
Alex Glenn
Just published our friend @Nick Romaya episode on "Make Them Famous" - we review the enablement strategy for courses with the agency who teaches the course. It's great stuff: https://www.makethemfamous.fm/episode/thinking-outside-the-box-in-partner-enablement-w-recart-social-lite
GJ - Apideck
We recently wrote about how to promote your API:

1. Get listed in API directories and marketplaces 2. Join an app accelerator like Hubspot 3. Partner with Unified APIs (Apideck, Nylas, …) 4. Launch on Product Hunt + 10 more! https://blog.apideck.com/how-to-promote-your-api
Molly O'Neill
Excited to announce our new product (community SaaS) listed on Product Hunt: https://www.producthunt.com/posts/crowdstack-85f51302-199c-4583-ad2e-b4b58b918700
Alex Glenn
I wrote this for an agency training session, but some of our partner managers read it and said it was great for team alignment on how to think about partnerships. So I thought I’d share it here :)

https://www.linkedin.com/pulse/setting-up-partnership-like-joint-venture-alex-glenn/
Greyson Cohen
Thanks for Sharing this @Alex Glenn
Alex Glenn
Carina told me she shared it in your slack too so thank you all for being such awesome partners :)
Greyson Cohen
Yes she did!
Adam Michalski
An interview with Markus Zirn, Head of Strategy & Business Development at Workato:

Topics Covered: • How to get your sales team comfortable and efficient at selling with partners • Why boutique consultancies have been an integral piece to Markus’s success • How to make the organizational transition from direct selling to indirect selling • What best practices Markus uses to maximize partnership sales • What Markus sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/042-selling-with-partners-with-markus-zirn-head-of-strategy-business-development-at-workato
Kelly Sarabyn
We spoke to Ed Sullivan, former Salesforce and Publicis Groupe Partnerships VP and current cofounder of PartnerReady, an agency that provides fractional partnership leadership to startups. He shared his best practices, including:

• _Overcoming the lack of C-suite support and the labor shortage in partnership leadership_ • _How to map out the "value chain of the customer"_ • _Expected results and timeframes for launching a partner program_ • _How to organize around different partner types_ • _Why quality is more important than quantity_ • _Advice for scaling your program_ You can read the interview here: https://pandium.com/2021/03/strategic-advice-for-building-a-partner-program-interview-with-ed-sullivan-of-partnerready/
Jason Breed
@Kelly Sarabyn (HubSpot) wow! Pandium is CRUSHING it right now. great work
Kelly Sarabyn
Thanks @Jason Breed! Appreciate that and glad you liked the content simple_smile
Mikey Henninger - Accelity (SaaS Marketing)
"Should we publish our pricing on our website?" thinking_face

I hear this question from probably 50% or more of the 15-20 #SaaS companies I meet with each month.

On the one hand, withholding pricing gives your #prospects a reason to engage the #sales team—and potentially gives you margin to dance around with. moneybag

On the other hand, today's buyers conduct 50% or more of their buying journey online without even contacting sales and if they can't find pricing information easily, you could be disqualifying yourself from contention without even getting an at bat. cry

More insights in this blog we wrote on the topic: https://go.accelitymarketing.com/blog/increase-b2b-saas-sales-with-a-clear-pricing-page

Hope you find it helpful! Any thoughts?
Ryan Lunka
Man, this is such a great topic. When I ran digital marketing for a software company this was a common debate.

We A/B tested it and having a “give us info and we’ll send you a quote” page converted like 5x better every time we ran the test. Yet, I still got push back on it.

I know it’s situation-dependent though. Curious to hear others’ thoughts.
Mikey Henninger - Accelity (SaaS Marketing)
Oh that's great insight, @Ryan Lunka! I'd be curious to hear other experiences with the "customized quote" page as well!
Valeri Potchekailov
Hey we did an interview around Hubspot partnership ecosystems. You can read/watch/listen to it through this link: https://storychief.io/blog/scott-brinker-interview
Carina Shahin
I had the opportunity to talk with Salesloft & JB Sales and dive deep into how they built successful partner programs separately but have created and even more incredible partnership together. This is one of the partnerships I am most fond of and learn A LOT from these individuals on a day to day basis. Take a listen and let me know your thoughts!!! simple_smile
Adam Michalski
An interview with Heather Margolis, Founder at Channel Maven and CEO at Spark your Channel.

Topics Covered:

• What is TCMA and TCDG and why you should be paying attention • How to get started with TCMA and TCDG and the milestones you should be focused on • What tools you need to make sure you’re making the most of your TCDG efforts • What best practices Heather uses to maximize TCDG • What Heather sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/043-through-channel-marketing-demand-gen-with-hea[…]argolis-founder-at-channel-maven-ceo-at-spark-your-channel
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning You all might be familiar with our guest this week, our CEO Mark Brigman chats with @Sunir Shah Topics Covered: • The importance of understanding the ecosystem that you're playing in • Sunir shares his partnering success insights • Opportunities that led him to starting AppBind and the unique benefits that their clients are achieving • Why Microsoft’s partner centric strategy is coming for all of B2B https://partnernomics.podbean.com/e/sunir-shah-president-appbind/
Rajiv Nathan
Here's an article I posted today on how you can use linkedin DMs to book meetings: https://www.linkedin.com/pulse/linkedin-dm-strategy-got-me-20-conversion-rate-nathan/
Kelly Sarabyn
Should technology partnerships report to Product or Revenue? Read our take. Plus, get a framework for making the decision, and a list of all the roles that should be on a mid-stage tech partner team.

https://pandium.com/2021/03/should-tech-partner-teams-report-to-product-or-revenue/
Adam Michalski
An interview with Kit Merker, COO at Nobl9 (prev. at JFrog, Google, & Microsoft).

Topics Covered:

• How to trust partners to deliver - especially as more technology is being integrated across companies • How to make the tough transition from partnerships into the C-suite • What best practices Kit recommends for those trying to break into the C-Suite • Why measuring ISV partnerships by sales is not seeing the full picture • What Kit sees coming in the partnership landscape over the next 5 to 10 years https://partneredpodcast.com/episodes/044-how-to-get-into-the-c-suite-from-partnerships-with-kit-merker-coo-at-nobl9
Kelly Sarabyn
We have all heard about RevOps, but what about PartnerOps? Over at Sales Hacker, Pandium's CEO Cristina Flaschen explains what PartnerOps is and how to implement it. Plus, why this newer role is key to staying ahead in the era of the ecosystem. https://www.saleshacker.com/drive-revenue-with-partner-ops/
Adam Michalski
An interview with Mike Davis, VP of Sales at TaskRay and Founder of GTM Guides.

Topics Covered:

• Why it’s important to get involved in the Salesforce ecosystem • What are the best practices to focus on when joining the Salesforce ecosystem • What are the pitfalls you need to avoid if you’re trying to maximize value to your organization • How you can develop a go-to-market strategy using the larger ecosystems in your space • Where Mike sees the future of the Salesforce ecosystem (and other large players) heading https://partneredpodcast.com/episodes/045-navigating-the-salesforce-ecosystem-with-mike-davis-vp-of-sales-at-taskray-founder-of-gtm-guides
Robin Seidner
There have been a number of inquiries lately on how best to start or restructure a partner ecosystem strategy. This article provides a good viewpoint for services firm alliances strategy -HOW SERVICES FIRMS CAN ARCHITECT A SUCCESSFUL ALLIANCES PROGRAM TO FUEL GROWTH
Kelly Sarabyn
Looking for more evidence that SaaS product integrations should be viewed as a crucial part of organizational growth? Check out the number of integrations at the 15 largest SaaS companies. https://pandium.com/2021/04/integrations-at-the-15-largest-saas-companies/
Ryan Lunka
Man, parabolic drop-off from the top of the list.
Kelly Sarabyn
True @Ryan Lunka! Theories? One element seems to be how much the company sells purely to enterprise or less integrated industries vs selling to enterprise and SMBs. Product category also makes a difference though not sure how much explanatory work it is doing here.
Robin Seidner
Shopify is no surprise, considering how many different elements and point solutions in ecommerce. Especially in the smaller business market. Okta isn't surprising either. ServiceNow is a surprise - I'd expect that to grow significantly over time.
Kelly Sarabyn
I wonder if it is bc ServiceNow is/was more enterprise-oriented where custom/bespoke integrations are much more in play than they are with SMBs. I agree I would expect them to grow their integrations over time - though I don't know if that product category has a lower upper limit than e-commerce platforms or CRMs.
Adam Michalski
An interview with Diane Krakora, CEO at PartnerPath.

Topics Covered:

• How Diane evaluates a clients partner & channel program to determine next steps • What is her Partner Maturity Curve framework and how can you apply it to your business • What are the most common mistakes SaaS companies make with respect to partnerships • How COVID-19 has affected the partnership landscape and what’s coming next • Where Diane sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/046-partner-maturity-curve-with-diane-krakora-ceo-at-partnerpath
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning We have a must listen for anyone in the partnership space this week. Our CEO Mark Brigman chats with Bernie Brenner, CEO of Rollick, Founder of TrueCar, and Author of 'The Sumo Advantage'. Topics Covered: • From a CEO's perspective, how to approach the strategy of standing up a partnering program • The importance of solidifying internal alignment before starting to recruit potential partners • How term sheets can assist & evolve when having conversations with potential partners • Bernie's approach when evaluating potential partners https://partnernomics.podbean.com/e/bernie-brenner-ceo-rollick/
Melissa Kwan (eWebinar)
Have you ever wondered what it’s like to be trained as an enterprise account exec at a company like SAP?

Eric Shaver has trained over 15k salespeople in 33 countries over the past 12 years at companies like SAP and Gartner. He developed a unique value based selling approach that leverages linguistics (finance language) to capture the attention of executives at companies of any size (especially large enterprises) and drive sales cycles from concept to close using what they care about most - revenue. moneybag

rocket JOIN THIS WEBINAR where Eric shares his years of experience from closing deals by breaking down enterprise sales psychology.

Get a glimpse of what it’s like to go through army-like large enterprise sales training, including: white_check_mark The biggest problem with salespeople that keeps them from seeing things from the buyer’s perspective white_check_mark Why understanding financial outcomes and speaking the language of a CFO is important white_check_mark A framework you can use to get from concept to close

(This webinar is hosted on eWebinar, and you can join at your own time.)

https://ilove.ewebinar.com/webinar/closing-deals-by-breaking-down-enterprise-sales-psychology-1017
Peter Lai
In my latest article, I discuss how the Peak-End Rule can influence our memories by only recalling the extreme moments of emotion and what we experience in the end.  By understanding this cognitive bias, we can design better partner and customer experiences.  https://partnerup.substack.com/p/understand-how-the-peak-end-rule
Adam Michalski
An interview with Jill Rowley, ex-Chief Growth Officer at Marketo (and previously early employee at Salesforce & Eloqua).

Topics Covered:

• How Jill thinks about partnership ecosystems and the role they play in the broader go-to-market strategy • What are the best practices Jill has learned from her experience working and advising at companies like Marketo, Hubspot, Oracle, Salesforce, + more • Why “surrounding the buyer” is critical to success for SaaS companies today • Why the reseller partnership doesn’t work well in SaaS • Where Jill sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/047-partnerships-and-go-to-market-with-jill-rowley-ex-chief-growth-officer-at-marketo
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning In this week's episode our CEO Mark Brigman sits down with Greg Unruh, Strategic Partnerships and Channel Sales Executive @ Shipware. Topics Covered: • Greg discusses his "Partner Pairing" approach that's helping Shipware's partner program accelerate • The 'golden rule of channel partnerships' • Getting buy in from executive leadership across all departments • The culture shift that is required for partnership success https://partnernomics.podbean.com/e/ep-48-greg-unruh-strategic-partnerships-and-channel-sales-executive-shipware/
Kelly Sarabyn
Typeform added 50 integration partners last year. We spoke to their Head of Product Partnerships Kabir Mathur about:

• why his team reports to Product • what their north star metric is • his advice for scaling a tech partner program • the value of native and third party integrations You can read the whole interview here: https://pandium.com/2021/04/scaling-saas-product-partnerships-interview-with-kabir-mathur/
Sunir Shah
@Worknet summoned
Adam Michalski
An interview with Dan Rippey, Director of Partner Programs & Experiences at Microsoft.

Topics Covered:

• How Microsoft structures their partner program • What are the main KPIs Microsoft focuses on to manage their partner program • What are the most common mistakes to avoid for folks looking to scale their partner program • What’s next for the Microsoft Partner Program  • Where Dan sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/048-microsofts-partner-program-with-dan-rippey-director-of-partner-programs-experiences-at-microsoft
Sunir Shah
@Worknet summoned
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning In this week's episode our CEO Mark Brigman sits down with Cecilia Flombaum, Global Ecosystems Lead @ Microsoft. Topics Covered: • Commonalities Cecilia sees between Microsofts highest performing partners • Challenges that Cecilia notices for partners in the 21st generation economy • How Microsoft supports/enables partners to increase success and results • What "Ecosystem's" are currently, and what is coming in the future of ecosystems https://partnernomics.podbean.com/e/ep-cecilia-flombaum-global-ecosystems-lead-microsoft/
Peter Lai
Enabling your partners to succeed is the most important thing you can do in a b2b partnership.

point_right why personalization matters point_right why first impressions count point_right how to engage buyers online

https://partnerup.substack.com/p/enable-your-partners-to-be-the-vendor
Adam Michalski
An interview with Anne McClelland, VP of XaaS Channel Optimization at TSIA (prev. at IBM, Microsoft, Red Hat, & Cisco).

Topics Covered:

• What are best practices for SaaS companies looking to maximize go-to-market benefits of partners • What are the big trends that are happening in the channel ecosystem • How the channel has evolved as SaaS has become more prolific  • What are the major pitfalls you need to avoid in your ecosystem as you grow your partner program • Where Anne sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/049-saas-ecosystem-strategy-with-anne-mcclelland-vp-of-xaas-channel-optimization-research-at-tsia
Melissa Kwan (eWebinar)
Want to improve your webinar game?

I got to chat with Faris Shiekh, founder of webinar consulting agency Professional Webinars, and the Growth Marketing Manager at 3D printing company formlabs.

Faris spent the last decade designing webinar strategies and campaigns for lead gen and customer success.

In this eWebinar, “Lessons Learned from a Webinar Growth Marketer Who Generated 20k+ Leads”, he shares: white_check_mark The best KPIs to judge a webinar’s success white_check_mark His 4-step approach to effective webinar marketing white_check_mark The tools and tricks to present like a pro (including his favorite setup)

This webinar is recurring so you can join at your own time. https://ilove.ewebinar.com/webinar/lessons-learned-from-a-webinar-growth-marketer-who-generated-20k-leads-1030
Miten Mehta
Hello Team! I'm Miten Mehta, Chief Alliance Officer, GCP with Fractal.ai, global unicorn in Ai.  We are looking to partner with SaaS, PaaS, IaaS companies in Data, Analytics, ML and AI space with whom we can do joint GTM to co-sell and co-market to F1000 companies in CPG and Retail, TMT, FSI and HCLS  verticals. Look forward to hear from interested partners from CSA community.    I  I Linkedin
Adam Michalski
An interview with Brad Bowery, Business Development & Strategic Partnerships at Zendesk for Startups.

Topics Covered:

• What are best practices for companies building partner programs for the Startup Ecosystem • How do Startup Ecosystems Partner Programs differ from traditional partner programs • How to avoid major pitfalls in building for startups - what not to do if you want to succeed • What are the key things Brad has done at Zendesk for Startups to succeed • Where Brad sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/050-startup-ecosystem-partnerships-with-brad-bowery-bd-at-zendesk-for-startups
Kelly Sarabyn
Hi all - we live in a world of integrated products, and offering integrations to other companies is key to driving more revenue and customer retention. Every large SaaS company now has an integration marketplace.

Our "2021 Definitive Guide to Building an In-App Marketplace" has twice as much content as last years and contains everything you need to know to launch a world class integration marketplace.

It includes detailed info on:

• how to get more internal resources • identifying ideal tech partners • building vs buying, and different types of platforms you can use • how different components of a marketplace connect to business outcomes • showing ROI • scaling You can get it here: https://www.pandium.com/resources/ebook-definitive-guide-to-building-an-in-app-marketplace
Adam Michalski
An interview with @DELETE OLD JARED PROFILE & @Justin Bartels discussing The Future of B2B Partnerships:

Topics Covered:

• What are projections for the paths partnerships can take over the coming years • Why a tech stack is critical for B2B partnerships to succeed • How partnerships will follow a similar innovation arch as sales and marketing • What are the key things learnings Justin, Jared, and Adam have from speaking with leading experts • Where we all see the future of B2B partnerships heading https://partneredpodcast.com/episodes/051-the-future-of-b2b-partnerships-with-jared-fuller-justin-bartels-of-partnerup-podcast
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning In this week's episode our CEO Mark Brigman sits down with Mike Milich, Founder of SwiftNegotia. Topics Covered: • How negotiating strategic partnering deals differs from transactional commodity agreements • The most important steps to take when negotiating partnering deals • Where the common mistakes are made when negotiating • The correlation between negotiating skills and relationships building https://partnernomics.podbean.com/e/ep-52-mike-milich-founder-swiftnegotia/
Melissa Kwan (eWebinar)
If you’ve heard of Product Led Growth but don’t really know what it means, you’re not alone!

• I got a chance with chat with Ramli John, Managing Director of Product Led on: • What product-led growth is and common hurdles with implementing this strategy • Things that are important to look out for in a product led organization, like Product Qualified Leads • Freemium vs free trial, what’s better? https://ilove.ewebinar.com/webinar/what-does-product-led-growth-mean-for-tech-companies-1125
Adam Michalski
An interview with Rachael Powell, Chief Customer Officer at Xero.

Topics Covered:

• How COVID has impacted small business and the learnings Xero has had • How Xero structures the partner experience side of the organization • How to manage overall customer experience at an org as large as Xero • Best practices for KPIs to use when managing customer experience • Where Rachael sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/052-customer-partner-experience-with-rachael-powell-chief-customer-officer-at-xero
Melissa Kwan (eWebinar)
Have you ever asked yourself whether you should bootstrap or raise venture capital?

ON THIS WEBINAR, I had a candid conversation with Lloyed Lobo about startup fundraising; how founders should think about capital and their journey.

Lloyed bootstrapped Boast.AI to 8-figures in revenue before taking $123m in funding.

On this webinar, we talked about: white_check_mark How Boast.AI started and why him and his cofounder decided to raise capital white_check_mark How startups should think about external capital as it relates to their personal idea of success white_check_mark The 9 questions every founder should ask themselves before raising capital

Lloyed is one of the few founders I’ve met who never lets his ego get in the way. I have so much respect for the way he approaches his business and I’m constantly learning from him, both in business and in life.

I hope this conversation will give you a different and fresh perspective on your business and your personal journey!

https://ilove.ewebinar.com/webinar/a-candid-conversation-on-startup-fundraising-bootstrapped-vs-venture-backed-1152
Adam Michalski
An interview with Bryn Jones, CEO at PartnerStack.

Topics Covered:

• Why Bryn and his co-founders started PartnerStack • How to maximize your distribution by focusing on your partner program • How to avoid the major pitfalls the most SaaS companies make when focusing on distribution • What’s coming next for PartnerStack and the exciting Series B announcement • Where Bryan sees the future of SaaS partnerships heading and how PartnerStack fits in https://partneredpodcast.com/episodes/053-saas-distribution-with-bryn-jones-ceo-at-partnerstack
Tyler Pittman (PARTNERNOMICS)
Hello Everyone! grinning In this week's episode our CEO Mark Brigman chats with Andrey Lipattsev, Partnerships Lead - EMEA at Google. Topics Covered: • What the beginning steps of a project look like for Andrey working with Google's Chrome product team • How Google has been able to sustain consistent innovation • The importance of understanding your organizations mission and feeling personal attachment to that mission • The two discuss international partnerships and working with different cultures all over the world • Advice for executives beginning to double down on partnerships https://partnernomics.podbean.com/e/ep-54-andrey-lipattsev-strategic-partner-manager-google/
Sean Blanda (Crossbeam)
Released today: An update to our Partner Playbook! It’s all of our best stuff, organized and expanded.

Download it for 100% free: https://www.crossbeam.com/the-partner-playbook/

Select pages below point_down
Alicia Gan
Love the content! Such great work
Adam Michalski
An interview with Ramsey Pryor, Founder at Port of Entry Partners.

Topics Covered:

• When should you begin thinking about international expansion for your business? • What markets you should be focusing on and how to prioritize them • How to put together an expansion plan and what you need to be thinking about to be successful • How partnerships play into your international expansion strategy  • Where Ramsey sees the future of international expansion going - hint, it’s not slowing down! https://partneredpodcast.com/episodes/054-international-expansion-with-ramsey-pryor-founder-at-port-of-entry-partners
Alex Glenn
Clearco's (formerly Clearbanc) agency channel lead Chris Vigmond joined me along with his top agency partner from EmberTribe to discuss:

• What TJ and Clearco realized that they can do for agencies for the agency clients to build partnerships around.  • How Clearco increased the close rates for their referrals to and through their agency partners. • What partner persona’s Clearco focused on and why. • Where Clearco’s data plays a role in new services TJ and other agencies sell clients/brands/ • How partnerships played a factor in Clearco’s series C. • What about Clearco’s partner program was so attractive to TJ. • How Chris and Clearco integrates into the agencies processes.  • When partnerships have gone wrong for TJ’s agency and why.  • When and how Clearco features new partners to their audience. • And finally, both of their advice to new partner teams. https://www.makethemfamous.fm/episode/clearcos-data-driven-referral-partner-program-w-top-partner-embertribe
Jason Breed
hey @Danny Deganis are you looking for a contact at Crossbeam? Looks like this is an internal note - how can the community help?
Danny Deganis
Thank you Jason, that was intended as an internal note.
Kelly Sarabyn
Marketing executives are assessing how to respond to the impending loss of cookies - and this is a good opportunity to get your organization to pivot this investment into partnerships.

Second party partner data has traditionally been underutilized but it can be both high quality and scalable.

We wrote a book on how and why to shift from cookie data to ecosystem data. Includes an explanation and analysis of 1st, 2nd, and 3rd party data as well as visuals on how ecosystem marketing can amass high quality data while increasing reach.

Read the whole thing: https://www.pandium.com/resources/why-ecosystems-will-replace-cookies
Adam Michalski
An interview with Nancy Ridge, Founder of Ridge Innovative.

Topics Covered:

• What questions Nancy sees most revenue leaders asking about partnerships and why • How to educate your executives on the value that partnerships can bring to your company • How to create a culture of innovation at your company and why it starts with employees • What excites Nancy most about what she’s seeing in the partnership space • Where Nancy sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/056-educating-execs-on-partnerships-with-nancy-ridge
Tip Mallick
Starting July 1, 2020, non-residents selling digital products and services in Canada, (including short-term accommodation), will be required to register, collect and remit HST. If you feel overwhelmed, book a free consultation with me: https://calendly.com/blockcpas
Jasmine Jenkins
You've connected your sales rep with your partner's sales rep — but what happens next?

Join @Sean Blanda (Crossbeam) on June 29th to get the top 15+ questions sales reps should ask partners while co-selling.

You'll get: boomTop questions your sales reps should ask partners to accelerate deals thought_balloonTips for staying top of mind so partners pass your team Ecosystem Qualified Leads on the regular handshakeAdvice for balancing the give-and-take relationship for both parties

Sign up for the webinar here. (If you can't make it, no worries! We'll send you the recording after.)
Adam Michalski
An interview with @Norma Watenpaugh, CEO & Founding Principal at Phoenix Consulting Group.

Topics Covered:

• Why Norma started Phoenix Consulting Group and how she helps her Fortune 1000 clients • How to change your culture from anti-partner to partner focused and the pitfalls to avoid • What insights Norma has gotten from building ecosystems at major clients like Adobe, Amazon, + more • What resources Norma recommends from the Alliances of Strategic Partnership Professionals • Where Norma sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/057-removing-anti-partner-culture-with-norma-watenpaugh
Bharat Chopra - orangeKarma
thanks for sharing, this is a great table!
Rajiv Nathan
hey everyone - just published this article on making the first 5 minutes of your sales calls the most impactful they can be (backed by data). It's written through the lens of direct sales but could easily be applied to channel partners as well: https://www.linkedin.com/pulse/false-start-why-your-team-needs-doing-beginning-every-nathan
Dan O’Leary
You had me with the thumbnail BROTHER!
Rajiv Nathan
haha!
Len Martin
@Dan O’Leary same here!
Adam Michalski
An interview with Marne Reed, Chief Evangelist of Brand Experiences at PFL.

Topics Covered:

• Why making sure your sales rep are reciprocating value is critical to co-selling • How to leverage your partner ecosystem in your sales motion as effectively as possible • How to make sure your sales team understands the partner ecosystem and the role it plays • What best practices Marne can share on effective co-marketing  • Where Marne sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/058-co-selling-effectively-with-marne-reed
Steven Muhr
We recently interviewed Oren Stern, Head of Partnerships at monday.com tada    monday’s partner program has played a significant role in their organization's 3x YOY growth.    Oren shared his best pieces of advice on how to successfully build and grow a partner program fire :  1. “Make sure partners make money and make money fast.” 2. “Find dedicated resources: people that sell your solution only.” 3. “Find partners that align with your corporate values.” 4. “Take risks, test, learn, and adjust.”   Learn more about how Oren developed monday.com’s partner program in this article nerd_face : https://www.kiflo.com/blog/monday-com-partner-program-growth
Kelly Sarabyn
Partner operations is now a thing even though most companies don't have a dedicated PartnerOps person yet. We spoke to the head of partner operations for CaptivateIQ, and he shared his advice on partner tech and processes that optimize the value an organizations gets from partnerships.

Read the interview here: https://www.pandium.com/blogs/how-to-tackle-partner-operations-interview-with-vlad-khazanovich
Liz Garcia (Pandium)
Hey everyone - We spoke to Walla Oriqat, who heads Talkdesk's app marketplace. Talkdesk is a leading customer experience software and product integrations play a key role in its success. Walla shares:

• Her team structure (why they reported to Product and now report to Sales) • How they provide an exceptional partner experience • The best ways to get internal alignment cross-department and from senior leadership

You can read the interview here: https://www.pandium.com/blogs/managing-talkdesks-thriving-app-marketplace-interview-with-walla-oriqat
Adam Michalski
An interview with Alex Thomson, RVP of EMEA, and Daniel Lancioni, Partnerships Director, of Quantum Metric.

Topics Covered:

• How to think about your partner ecosystem from a sales perspective • How to leverage agencies for go-to-market as a growing SaaS company • What the difference is between technology partners and services partners from a revenue perspective • What it’s like building a new category and how to pave the way • Where Alex & Daniel sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/059-partnerships-sales-with-alex-thomson-and-daniel-lancioni
DELETE OLD JARED PROFILE
Bob Moore of Crossbeam was on the latest episode of PartnerUp and this is one of those shows you want to listen to and put in front of your C-suite. Promise.

https://www.linkedin.com/posts/robertjmoore_027-bob-moore-ceo-of-crossbeam-on-going-activity-6821459221419233280-vzsg

What do you want to hear next? What areas of ecosystem are keeping you up at night and what corners do you want to peer around?

LMK in the thread
Adam Michalski
An interview with Mark Brigman, CEO of Partnernomics and previously Strategic Partnerships at Sprint.

Topics Covered:

• What’s happening in the past, present, and future of the partnership ecosystem • How to leverage data and tools to maximize the value of partnerships for your company • What coursework is available to ramp your knowledge on partnerships as effectively as possible • Why now is the decade of partnerships and why you should care • Where Mark & Adam see the future of B2B partnerships heading https://partneredpodcast.com/episodes/060-partnernomics-with-mark-brigman
Alex Glenn
More in-depth agency partner persona and channel strategy for you with our friend Greg Portnoy:

https://www.linkedin.com/posts/alex-glenn_partnerships-agencies-powertothepartners-activity-6823304172553728000-h1Dz
Adam Michalski
An interview with Rich Gardner, VP of Global Strategic Partnerships at Klaviyo.

Topics Covered:

• How to transition from direct selling to selling with/through partners • What are all the benefits partners can provide - hint, it’s more than just a lead channel • How to minimize channel conflict between partnerships and sales  • How to properly set up compensation structures that will let you go-to-market team thrive • Where Rich see the future of B2B partnerships heading for Klaviyo https://partneredpodcast.com/episodes/061-selling-with-partners-with-rich-gardner
Kelly Sarabyn
Hi all - we spoke with David Grabner, Product Lead for Apps and Integrations at Miro, a leading collaboration platform with over 100 integrations. He shared:

• the importance of developer relations • Miro's team structure • why you need a process for continually updating integrations • how to think about monetization • his north star metrics Read the whole interview here: https://www.pandium.com/blogs/a-product-leader-on-how-to-build-out-a-saas-platform-interview-david-grabner-of-miro
DELETE OLD JARED PROFILE
Dropping last week’s show of PartnerUp where we had Jay McBain of Forrester — the maven of modern ecosystems — on.

Jay calls this decade “the decade of ecosystems” and explains why an ecosystem strategy is the ultimate competitive advantage.

This is the episode not just for you, but that you can send to you C-suite to align to your Ecosystem strategy.

Available wherever you get your pods and Youtube:

point_right Link to the episode.
Steven Muhr
This week, we interviewed Krishanth Thangarajah, the Head of Global Technology partnerships at Freshworks star-struck

They have grown their tech partner program to over 1000+ apps and 400+ partners.    Krishanth shared his best pieces of advice on how to successfully build and grow a tech partner program fire :  1. “Do your research before reaching out to partners.” 2. “Make sure partners’ goals align with yours.” 3. “Do not assume what worked with one ecosystem will work everywhere.” 4. “Empathy is one of the most important traits in partnership conversations.”   Learn more about how the Freshworks team developed their partner program in this article: https://www.kiflo.com/blog/freshworks-tech-partners-gtm
Sankararaman
I’ve worked with Krish during my stint at Freshworks and can vouch that the man knows his partner program inside out! Great to see the article 100
Christina Nicholson
Thanks for sharing!
Adam Michalski
An interview with Jason Breed, Global Lead of Partnerships and Alliances at Crownpeak.

Topics Covered:

• How to create an Ideal Partner Profile (ICP) • Why Jason keeps his partner program focused by design • How to get your company partner ready with internal change management • How to think about partner influence and why it’s critical to success • Where Jason sees the future of B2B partnerships heading for Crownpeak https://partneredpodcast.com/episodes/062-getting-partner-ready-with-jason-breed
Jason Breed
thanks @Adam Michalski - great show you have and happy to be part of it.
Adam Michalski
An interview with Pete Caputa, CEO at Databox (and previously VP of Sales at HubSpot).

Topics Covered: • What the founding story was of HubSpot’s Partner Program - how did it happen? • What the early days of building HubSpot’s Partner Program were like • How did the evolution of partnerships come about at HubSpot and how did they scale • How Pete thinks about partnerships at Databox given all his experience • Where Pete sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/063-building-hubspots-partner-program-with-pete-caputa
Adam Michalski
Partnership at $1bn in ARR with Andrew Lindsay, SVP of Corp Dev and Bus Dev at HubSpot.

Topics Covered:

• How Andrew got into partnerships via banking and consulting • What partnerships Andrew recommends you think about as you begin building and scaling your partner program • Why investing in the HubSpot community from the earliest days was one of the key levers for HubSpots growth  • Why Corporate Development is tightly aligned with Business Development and learnings on combining the two roles • Where Andrew sees the future of B2B partnerships heading https://partneredpodcast.com/episodes/partnerships-hubspot-andrew-lindsay
Adam Michalski
By the year 2025, it’s projected that a third of global sales will come from partner ecosystems.   Partner ecosystems are how tech giants like Apple, Amazon, and Facebook extend their digital footprints.   So how can you get in on this?   You’ll need to get your sales leaders on board.   How do you convince sales leaders that partnerships are vital for growth?   frame_with_picture Showing them the big picture Let them know how partnerships fit into the company’s goals and strategies.   bar_chart Digging into the data Show them how much time partnerships save the sales team, and the success other companies have had.   world_map Mapping out the next steps Show them that you’ve already done the research on potential partners and have a game plan.    With all these things in your back pocket, executives will have to agree that partnerships are the way forward.   We wrote a piece to help you educate and get your executive team on board with partnerships  point_down

Hope this helps! https://partnered.com/post/how-to-effectively-educate-executives-on-the-value-of-partnerships-2021
DELETE OLD JARED PROFILE
If anyone is going through a planning series for rethinking their tiering/program structure, I recently had on Stephen Ceplenski the first VP of Partner Success at Marketo of the PartnerUp Podcast.

Learn why he took SEVEN months before launching the Marketo Solutions Partner Program and scaled to a very healthy ecosystem.

Check out Stephen’s post and the episode: https://www.linkedin.com/posts/ceplenski_030-program-structure-and-tiers-stephen-activity-6833779108967784449-KVqP
Adam Michalski
studio_microphone Agencies, Agencies, Agencies with @Alex Glenn, Founder at PartnerPrograms.io.

Topics Covered:

• What are the different types of agencies and why understanding what they care about is so important • How to treat co-selling with agencies differently to ensure success • Why spending the time to understand agency motivations is crucial; hint: they don’t care about referrals as much as you think • What are the best practices to keep top of mind when building out agency partnerships • Where Alex sees the future of B2B agency partnerships heading https://partneredpodcast.com/episodes/agencies-with-alex-glenn
Adam Michalski
point_right Identify strategic partnership opportunities point_right Find new customers point_right Increase sales

Our team at Partnered compiled best practices for leveraging and managing co-selling partnerships, so you’re set up for success.

At the end of the blog, you’ll know:

one Where to look for your future partner

two If your potential partner is the right fit for you

three How to best manage your partnership

Share the knowledge with your team. Only up and to the right from here chart_with_upwards_trend

https://partnered.com/post/find-new-customers-using-strategic-partnerships
DELETE OLD JARED PROFILE
Who’s ready for the Chief Partnerships Officer title?

raised_handraised_handraised_hand

Well, Braydan Young believes in it.

So much so that he changed his title to it.

Check out his answer on why he changed his title on the latest episode of PartnerUp:

https://www.linkedin.com/posts/braydanyoung_partnerships-partnerup-activity-6837028467104595969-vBZm
Scott Varner
Just got the Chief Partner Officer title this spring
ToddHussey
I'm going to set the stage here with an excerpt from a full quote by @Jay McBain  "As we enter the decade of the ecosystem, changing buyer behaviors, the rise of SaaS, the subscription economy, marketplaces, and wide-scale digital transformation, value creation and co-innovation are everything...."

How many CEOs, Partner Mgt Execs, Partner Managers out there think their partners are creating and delivering "value to their customers?" And what is that "value?"
François Grenier
we definitely try to haul the customer’s happiness in all partnerships conversations here. Might sounds intangible and hard to define, but for now we can sort of measure it through LTV (as a factor of - retention, expansion, etc)
François Grenier
Braydan talks a little bit about it in the podcast @DELETE OLD JARED PROFILE published above point_up. A good partner is a partner that makes the customer more successful on the platform (the right integration, the right expert services through the right agency, etc)
ToddHussey
I'm talking specifically about helping end customers, the Business Managers - not IT etc (CEO, C-level, VP etc) achieve their desired business outcomes. Much like a Big 5 Consulting firm ie Accenture does for the largest companies in the world. It's a methodology of People, Process, Data , Tech. For the past 40 years it's been "tech". This is the reason why Satya Nadella predicts up to 70% of their traditional partners "won't make it", they are Tech only tech to IT.
François Grenier
yeah I’m also talking about our end customers. we don’t sell to IT anyway. but indeed our partner ecosystem is very different from a MSFT or salesforce reseller/SI world
François Grenier
I like to think of partnerships the @Jeff Gardner way: JTBExtended
Nikita Scott
I totally agree with @François Grenier. If your partners are helping your end-customers reach their KPIs and making them more successful through the use of your technology & services, that's value.

I love HubSpot's SFTC (Solve for the customer). It's especially true when it comes to strategic partners adding value for customers that goes beyond just being resellers but also offering services around the technology or other industry specific professional services.
ToddHussey
@François Grenier @Nikita Scott I also like Dahrmesh Shah's (Co-Founder Hubspot) definition of SaaS = Success-as-a-Servicesunglasses
Nikita Scott
Ahh brilliant sunglasses! We should never forget about the 2nd "S" in SaaS. What good is software with no service, be it in-house or via your partner ecosystem.
ToddHussey
:+1:
Adam Michalski
The Partnered Podcast X The Partner Channel Podcast.

Topics Covered:

• The new emerging world of ecosystem technology • What challenges are partnership leaders facing today • Why are companies adopting ecosystem as a go-to-market strategy at a rapid pace • What are the best practices to keep top of mind when building out partnership teams • Where Adam sees the future of B2B agency partnerships heading https://partneredpodcast.com/episodes/the-partner-channel-podcast-allbound
Adam Michalski
white_check_mark Email templates white_check_mark Do’s & don’ts for partner meetings  white_check_mark Loads of best practices

Our team at Partnered put together a guide on partnership strategies specifically for B2B Account Executives.

This guide will help AE’s to:

one Know how to effectively navigate the partner ecosystem 

two WIN at every partner meeting.

Share the knowledge with your team.

Only to the right from here chart_with_upwards_trend

https://partnered.com/customers/partnerships-strategies-for-b2b-account-executives-the-definitive-guide-2021
Alex Glenn
I forgot to share this latest episode with Ben Turner, InsightSquared on "Building Successful Implementation Partnerships"

https://open.spotify.com/episode/4DrjvWRGrGSnbhLCBf2Ywo
Liz Garcia (Pandium)
Tech partners make for great co-marketing partners, but too often these opportunities are not leveraged.

Pandium has created a definitive guide to co-marketing that lays out how to identify ideal co-marketing partners, generate leads, build your brand, share data, and track results. It includes "Ideal Co-Marketing Partner Profile," "Co-Marketing Plan" and "Integration Marketplace Page Elements" templates.

We have some amazing advice and contributions from partner marketing experts, including Partnership and Partnership Marketing leaders from Trustpilot, Crossbeam, Simplr, REPAY, and more.

Download our E-book to learn how to better maximize co-marketing opportunities. https://www.pandium.com/resources/download-the-definitive-guide-to-co-marketing-with-tech-partners
Adam Michalski
studio_microphoneIt’s that time of year again! Our SPECIAL ANNUAL EPISODE with @Jay McBain (Forrester) - The State of Partnerships (2021). In this special annual episode, Jay and Adam discuss where the SaaS partnership landscape is today and where it’s going.

“As you’re building your direct sales and direct marketing capabilities, you should be partnering from day one.”

https://partneredpodcast.com/episodes/the-state-of-partnerships-with-jay-mcbain-2021

Make sure to subscribe Apple Podcast or your favorite podcast listening platform to get updates every time new podcasts go live!
Adam Michalski
Did you know IBM is investing $1B into its partner ecosystem?

They aren’t alone. Many of the tech giants are adopting a partner-focused strategy and culture going forward. 

Does it make you wonder “How can we apply that thinking here”?

Culture change is difficult. So, how do you convince the naysayers that a Partner-Focused culture is the way of the future?

It’s all about showing them what they’re missing.  mega Find an Executive Cheerleader tada Share Success Stories bar_chart Track EVERYTHING

We went in-depth on this topic in our latest article! point_downHope this helps.  https://partnered.com/post/how-to-transition-from-an-anti-partner-culture-to-a-partner-centric-culture
Adam Michalski
Partnership Career Development with @Somrat Niyogi

Topics Covered:

• What makes a good partnership professional • How is enterprise deal making and partnerships similar • What does career development look like for a partnership professional • How partnerships _really_ get done - who has influence, who has authority, etc.  • Where Somrat sees the future of B2B agency partnerships heading https://partneredpodcast.com/episodes/partnership-career-developement-somrat-niyogi
Steven Muhr
This month, we interviewed zap️Cody Jones, the Head of Global Partnerships & Channels at Zapier fire

Zapier grew their tech partner program from 800 to 4,000 app partners in under 5 years scream

Cody shared his best pieces of advice with us on how to scale a tech partner program:

1. “Document everything” 2. “Know your audience and speak their language” 3. “Give more value to your partners than you get”

point_right https://www.kiflo.com/blog/how-zapier-partner-program
Kelly Sarabyn
Hi all wave - Most organizations are leaving partner-driven revenue on the table. We spoke with Simon Bouchez, the CEO of Reveal, about the myriad ways you can collaborate with partners to drive growth.

He shares best practices for co-selling and co-marketing, how to track and leverage ecosystem qualified leads, and why partnerships should be seen as an extension of sales.

https://www.pandium.com/blogs/collaborating-with-partners-for-growth-interview-with-simon-bouchez
Jenny Zhan
Any fans of GTD - Getting Things Done by David Allen? If you are and interested in joining a _spontaneous casual_ conversation about GTD experience in a small group, join me here: https://teamup.com/event/show/id/4ygXZk1pjmcq688JP7xAKQYB5S1CvA
Stacy L. Carlson
Ah man! Wish I had seen this earlier! I would have joined in.
Jenny Zhan
Hi @Stacy L. Carlson, glad you are interested. The Campfire events are meant to be informal and even spontaneous. If a guest arrives late but the fireplace is still warm, why not coming in and say hello anyway. I can be back there in about 2 hours or so. Would you like to join then? Otherwise in a week again.
DELETE OLD JARED PROFILE
Back with an emergency podcast (in person for the first time) with the lessons from PartnerUp and a bittersweet goodbye to Justin as a co-host: https://www.partneruppodcast.com/blog/032-lessons-from-partnerup-farewell-justin-bartels

We reflect and share some inspiration on the advantage partnerships leaders have over other leadership roles, what’s next for Justin, and what’s next for PartnerUp.

Another episode dropping TOMORROW and the next few shows have some legends like Bobby Napiltonia round 2 and Avanish Sahai (SFDC ecosystem, ServiceNow, Google and BOD at HubSpot).
Adam Michalski
Ecosystems, Product, & Channel with Chili Piper

Topics Covered:

• How Chili Piper structures their partnership team • What each partnership role focuses on and how they KPI themselves • Why not everything needs to have a KPI • How to think about Community Partnerships and why they’re different • Where the Chili Piper team sees the future of B2B agency partnerships heading https://partneredpodcast.com/episodes/ecosystems-product-channel-with-chili-piper
DELETE OLD JARED PROFILE
The one and only @Yarby (Terminus) has some big news to share today on the PartnerUp Podcast eyes

I’ll let him do the explaining: https://www.linkedin.com/posts/yarby_thrilled-to-make-the-biggest-announcement-activity-6845717018684076032-a7qH

P.S. Don’t forget to totally steal his partner value mental model by tuning into the show - Value ->  Trust -> Relationship -> ROI. Search PartnerUp wherever you get your pods to sub and listen in.
Adam Michalski
Here are some tips I’ve found to help sales teams get the most out of their partner ecosystem:

Make sure you’re:   point_right Reciprocating and nourishing your partner relationships.  point_right Integrating partnership processes into existing sales processes to make them second nature for sales teams.  point_right Making sure your data is being used properly by using a platform like Partnered to give your sales teams key insights from partner data. point_right Auditing your list of partners to make sure you are aligned with values AND expectations. point_right Holding your partners accountable.   If you’d like to learn in more detail how to get the most out of your partner program, we wrote an article about it.   Dig into it here  point_down https://partnered.com/post/5-simple-ways-to-get-the-most-out-of-your-partner-ecosystem

Otherwise, feel free to ask me any questions you may have directly! Hope this helps.
Kelly Sarabyn
Hi all wave - Are your partner developers happy? Tech partnerships require engaged developers to deliver significant ROI.

Our new book covers how to enable your partner developers at every stage of their journey, from awareness to advocacy. Learn best practices for:

• Marketing to 3rd party developers • API design and documentations tools and processes • Sandbox accounts and developer portals • Enabling publication of apps and developers supporting the apps • Keeping developers engaged You can get the book here: https://www.pandium.com/resources/learn-how-to-create-an-exceptional-third-party-developer-experience
Adam Michalski
Pipeline Generation with @François Grenier

Topics Covered:

• Why Sendoso is shifting their focus to pipeline generation • How Francois thinks about agency partnerships and why they’re different • What Francois is looking to improve upon now that he’s Head of Partnerships at Sendoso • How to think about integration partnerships and all the value they can add to your company • Where Francois sees the future of B2B agency partnerships heading https://partneredpodcast.com/episodes/pipeline-generation-francois-grenier
Adriana Gonzalez
Hey, Like all long-term relationships, strategic partnerships require constant attention and mutual engagement. If your partners’ and resellers’ commitment seems to be diminishing, consider trying these four tactics to increase their motivation and engagement: https://morphed.io/tactics-for-increasing-your-partners-engagement/
Melissa Kwan (eWebinar)
Came across this article via @Sunir Shah and really enjoyed it: https://www.crossbeam.com/blog/its-time-for-a-chief-ecosystem-officer/
KaraLynn Lewis
Hi Everyone! Does anybody have any books they would recommend reading that helped them professionally? These could be directly partnership related, but also more general or related to management. Any tips appreciated! simple_smile
m sumera
On my reading list because I heard him speak this week is Smart Thinking by Art Markman, https://www.amazon.com/Smart-Thinking-Essential-Problems-Innovate/dp/0399537759
KaraLynn Lewis
Thanks!! I will check it out simple_smile
Ryan Lunka
Never Split the Difference is a really good one about negotiation. Kinda oriented toward sales, but it’s not a hardcore sales book. Also, Principles by Ray Dalio is long, but is really good…really changed my thinking about business.
KaraLynn Lewis
Thanks!! Added to the list simple_smile
DELETE OLD JARED PROFILE
Are you trying to scale a tech ecosystem without the complete and full buy in of your entire senior leadership team?

Few executives understand how tech ecosystems are built intentionally because let’s be real. It’s complicated.

But as Einstein said, if you can’t say it simply you don’t understand it well enough.

So here’s how you make it simple for your leadership team:

The first ring: Complete. Compliment. Extend.*

I just dropped the latest episode of PartnerUp with the first ever repeat guest who was also the very first guest, the one & only Bobby Napiltonia.

Bobby was the first senior executive that designed and led the SalesForce ecosystem from 30 partners to over 6,000.

This episode is PACKED with models/methods and one-liners that create insane clarity from the OG of B2B SaaS Ecosystems.

If you don’t love it…. I honestly don’t know what to say. It’s like cheat codes. Steroids. EPOs. But without any of the guilt.

Live wherever you get your pods now - *Episode 034 of PartnerUp and the timeless tales and truths of the AppExchange:
https://www.linkedin.com/posts/jaredfuller_partnerup-partnerships-activity-6850761899273936896-xvVI
Adam Michalski
Getting your sales team on board with change can be a monumental task.

We found at least three ways to incentivize your teams to embrace partnerships.

dartIntegrate partnership goals into targets handshakeRewards for working with their partners fireIgnite the competitive spirit with gamification

We went in-depth on this topic in our latest article! Hope this helps.  https://partnered.com/post/how-to-incentivize-your-sales-team-to-embrace-partnerships

What incentives work/have worked for you?
ToddHussey
I'm currently engaged is a lively back and forth LinkedIn chat with a bunch of people re: Partner Ecosystems, SaaS, Vendors, Disti's etc. I shared my thoughts via a 3 minute video. I'd like to share it here. https://youtu.be/f8IQ870ftzU Your thoughts?
Hannah Abrams
Big news from the Crossbeam team! Our Tech Ecosystem Maturity Diagnostic is officially live. Click the link below and you’ll be directed to 14 multiple-choice questions that will determine your phase of ecosystem maturity (i.e, Explorer, Producer, Connector, and Supernode). 

After completion of the assessment, you will receive custom-tailored resources and next steps for developing your ecosystem. https://maturity.crossbeam.com/
Alex Glenn
Happy Friday!

We're proud to release the first two episodes of Season 2 of Make Them Famous! Listen on your way home or at the gym on your favorite podcast network. Check this latest one out - @James Denker and Megan from Signifyd join me to discuss product positioning and partnerships:

https://www.makethemfamous.fm/episode/product-position-changes-your-partners

• Knowing these two partner personas. • Understanding what it’s really like on that partnership island for both sides. • Megan’s favorite plan of attack for activating new agency partners. • Enablement structure strategies from James. • How Megan folded partnerships into Signifyd’s recent pivot. • The timeline and strategy to bring partners into PR. • Hiring your partner managers from an agency. • Driving value for your partners. • Final words of wisdom from Megan and James around partnerships-led product endeavors. 
Hannah Abrams
Exciting news from Crossbeam! The 2022 State of the Partner Ecosystem Report is coming soon, and it is going to be bigger than ever. 

Survey-takers get early access to actionable insights on:

-Compensation and salary data -KPI benchmarks -Go-to-market tactics

To get early access to the 2022 State of the Partner Ecosystem Report, fill out the survey here: https://crossbeam.typeform.com/SOPE22
Matt Irving
Love this resource. We use it constantly for benchmarking and education internally.
Hannah Abrams
Thank you for the positive feedback @Matt Irving!
Adam Michalski
Partner Success with @Christopher Smith

Topics Covered: • What is Partner Success and why is it important? • How to make partnerships successful - with a focus on SaaS and software • How Chris got Alibaba to partner and the learnings from working with such a large company • What is important to keep top of mind when leading cross-functional teams • Where Christopher sees the future of government partnerships heading https://partneredpodcast.com/episodes/partner-success-christopher-smith-checkr
Ashley Speight
We got our blog up recently and post there daily with news from the channel around the world. There are pieces on channel education, opinion pieces on channel outside of the US as well as the US and lots of othe stuff for everyone. http://blog.channelyze.io/2021/10/18/how-many-types-of-partners-and-how-do-they-all-differ/
Alex Glenn
Another fresh podcast for the partnerships junkies simple_smile

Product Position Changes & your Partners - how Signifyd executed a large positioning change with the help of their top partners:

• Knowing these two partner personas. • Understanding what it’s really like on that partnership island for both sides. • Megan’s favorite plan of attack for activating new agency partners. • Enablement structure strategies from James. • How Megan folded partnerships into Signifyd’s recent pivot. • The timeline and strategy to bring partners into PR. • Hiring your partner managers from an agency. • Driving value for your partners. • Final words of wisdom from Megan and James around partnerships-led product endeavors.

https://www.makethemfamous.fm/episode/how-signifyd-executed-a-large-positioning-change-with-the-help-of-their-top-partners-
Joshua Sides
If anyone has interest in citizen development and no-code application development with the use of Fusion teams - let's connect! https://blog.bettyblocks.com/how-to-leverage-success-with-fusion-teams
Adam Michalski
white_check_mark Email templates white_check_mark Do’s & don’ts for partner meetings  white_check_mark Loads of best practices

Our team at Partnered put together a guide on partnership strategies specifically for B2B Account Executives.

This guide will help AE’s to:

one Know how to effectively navigate the partner ecosystem  two WIN at every partner meeting.

https://partnered.com/playbook/partnerships-strategies-for-b2b-account-executives-the-definitive-guide-2021
Ashley Speight
The partner experience is being labelled as something that it is not. Do you think your partners want "another portal" to login to on top of their other 20 vendors? http://blog.channelyze.io/2021/10/18/partner-experience-is-being-labeled-as-something-it-is-not/
Adam Michalski
Ecosystem Strategy with @Nick Valluri, Head of Partnerships at Coda.

Topics Covered:

• What Nick has learned from his time at Box, Google, Zapier, and Coda • How Nick thinks about the transition from API to SDK • What are the major differences between reseller partnerships and ecosystem partnerships • Why Nick chose to build out the partner program at Coda • Where Nick sees the future of partnerships heading https://partneredpodcast.com/episodes/ecosystem-strategy-nick-valluri
Adam Michalski
Did you know that nearly 60% of co-selling partnerships fail?

How do you beat the odds and set your partnerships up for success?

point_right Make sure the partner is a good fit before rushing in.  point_right Identify potential partner integrations for your customers. point_right Take time to understand each other’s products. point_right Set up quick and easy communication channels.

Learn more about these strategies in our latest blog post point_down

https://partnered.com/post/close-more-saas-sales-with-coselling
Adam Michalski
Partnering with Influencers with Thibaut Souyris

Topics Covered: • How Thibaut started and became an influencer in the sales space • How to think about working with influences - what works and what doesn’t • What you need to be mindful of when asking to partner with an influencer • What are the best social selling strategies that Thibaut is deploying today • Where Thibaut sees the future of prospecting heading https://partneredpodcast.com/episodes/partnering-with-influencers-thibaut-souyris
Kelly Sarabyn
Hi all - if you're in tech partnerships, you know the importance of being able to prioritize integrations and have a data-driven framework for doing so. Next week, we are hosting a roundtable discussion on how to prioritize integrations with leaders from Atlassian, Typeform, LivePerson and Crossbeam. Includes time for audience questions.

You can register here: https://www.saasecosystemalliance.com/product-roundtable-prioritizing-integrations
Adam Michalski
MEDDICC & MEDDPICC with Andy Whyte, Author of MEDDIC - The Ultimate Guide to Staying One Step Ahead in the Complex Sale.

Topics Covered:

• What is MEDDICC and why does it matter • How you can apply MEDDICC to your company • What is MEDDPICC and how do partners fit into MEDDICC • What you can do today to start leveraging these proven methodologies in your sales cycles • Where Andy sees the future of sales heading https://partneredpodcast.com/episodes/meddicc-meddpicc-andy-whyte
Justin Zimmerman
Good read.
Adam Michalski
point_right Building healthy partner relationships point_right Proper Etiquette for dealing with your partners point_right Best practices for nurturing these relationships and cadence

Our strategic guide for CSMs is here! 

We break down the steps and best practices of how to successfully leverage partnerships to get set up for success.

Grab it for yourself and share it with your team chart_with_upwards_trend

https://partnered.com/playbook/leveraging-partner-ecosystems-a-strategic-guide-for-customer-success-managers-2021
Len Martin
Looks like a good read, Adam; I'll check it out! Thank you.
Kelly Sarabyn
Hi all wave - it can be tough to decide how to allocate limited product and GTM resources on different integrations. We created a Google Sheet with a template framework for ranking different possible product integrations and deciding which ones to invest in most. You can access it here and add any thoughts or additions you have directly on the Sheet via a comment.

https://www.pandium.com/prioritizing-integrations-framework-and-google-sheet-template
Matt Irving
@Ellie Cooper eyes
Ellie Cooper
Thank you @Matt Irving!
Debby Kruzic
Teckedin.com is an easy to use, free platform for staying current on business technology in one place. It serves both buyers and sellers of technology.

One of our popular curations is techtrends. Teckedin - analysis reports. trends, surveys As with much of our content you can sort and you can save to PDF for future reference.
Stacy L. Carlson
Thank you for sharing @Debby Kruzic
Debby Kruzic
Thank you @Stacy L. Carlson for taking the time to write back.
Stacy L. Carlson
Great article from Partnerfy.io with Dawei Wang, Head of Strategic Partnerships at Thunes. https://blog.partnerfy.io/interview-with-dawei-wang-head-of-strategic-partnerships-at-thunes/
Adam Michalski
Partnership Ecosystems with @Allan Adler

Topics Covered:

• Introduction to Digital Bridge Partners • What core differences exist between the typical channel model and ecosystems model • How you can proactively identify potential partners by taking your Ideal Customer Profile (ICP) into account • Why partnerships leverage marketing potential and minimize friction • How ecosystems related to the Classic Marketing Funnel • Identifying potential partnerships through ecosystem synergies (co-building, co-selling, co-marketing, co-retaining) • The roadmap of partnership ecosystems https://partneredpodcast.com/episodes/partnership-ecosystems-w-allan-adler
Allan Adler
What’s your Tempo for Ecosystem Orchestration? Ecosystem Orchestrators need to set the TEMPO by building trust, embedding partnering, monetizing synergies, making partners your product, and thinking from the outside-in.
Stacy L. Carlson
Thank you for sharing @Allan Adler
Liz Garcia (Pandium)
Gorgias didn't have enough product and engineering resources to build all the integrations on their roadmap and they were seeing a lack of adoption using Ipaas's.

Learn how they used an iMaaS to solve this problem and drive customer adoption and retention.

https://www.pandium.com/resources/learn-how-gorgias-provided-more-high-value-integrations-faster
Stacy L. Carlson
Thank you for sharing this @Liz Garcia (Pandium)!
Liz Garcia (Pandium)
no problem, I hope that you find it helpful!
Kelly Sarabyn
Tech partnerships can lift the entire revenue funnel, from awareness to retention. But tracking this impact is challenging.

Our new ebook shares best practices on measuring the impact of tech partners on brand equity, leads and referrals, sales enablement, direct revenue, and retention, LTV, and customer satisfaction.

Includes sample data flows and tech stacks, and insights from revenue operation leaders.

Get the book here: https://www.pandium.com/resources/learn-how-to-measure-the-entire-business-impact-of-tech-partnerships
Jared Fuller
Latest episode of PartnerUp is live rotating_light

https://www.linkedin.com/posts/jaredfuller_partnerup-partnerships-activity-6874036067914260480-zDdy

I've been waiting for this one for a long time. Finally, the real stories of partnerships from the inside are being told in Dave's upcoming release of "the partnerships economy"
Liz Garcia (Pandium)
We spoke with the Director of Product BD and Technology Partnerships at Yotpo about their framework for scaling the prioritization of integrations as your tech ecosystem grows.

Read the interview here to learn more: https://bit.ly/3lRzb1H
Adam Michalski
BIG EVENT: Join us for Allan Adler vs Jay McBain - the Ecosystem Heavyweight Championship. boxing_glove

Allan Adler, Managing Partner at Digital Bridge Partners, and Jay McBain, Principal Analyst - Channels, Partnerships, & Ecosystems at Forrester, will be debating the future of the ecosystems live moderated by Adam Michalski. Sponsored by Partnered.com.

https://us02web.zoom.us/webinar/register/WN_usRY6RsXThmKsalBm6qVIw
Adam Pasch
Any suggestions on a holiday partnerships read?

I'm thinking alot about gaining traction with the much larger agencies. How best to create meaningful value for them. And of course, how to break through the noise and start working together.

Thanks in advance!
Adam Michalski
ICYMI: The Ecosystem Heavyweight Championship (“the fight of the year”) between @Jay McBain, Principal Analyst at Forrester, and @Allan Adler, Managing Partner at Digital Bridge Partners is now available via podcast . studio_microphone

https://partneredpodcast.com/episodes/jay-mcbain-vs-allan-adler
Liz Garcia (Pandium)
What's exactly is an embedded iPaaS? If your company integrates the systems it uses, you are likely already familiar with iPaaS tools like Zapier and Mulesoft.

In this article, we break down the differences between iPaaS's and Embedded iPaaS's, how to evaluate different Embedded iPaaS tools, and newer alternatives.

Read it here: https://bit.ly/3FXaKIc
Toni Clark
Hi, looking for suggestions on articles about the partner manager role at Saas companies? I'm familiar with crossbeam. Any others? Thanks!!
Jared Fuller
PartnerUp's 7 Predictions for Partner Ecosystems in 2022

I inevitably am going to tick some people off with this simple_smile

What do you think?

https://www.linkedin.com/posts/jaredfuller_partnerships-gtm-activity-6886389230164029440-jiuf
Alex Buckles (Sales, Partnerships, Autism)
I hope #reads is the most appropriate channel for this question. Are there any good top 10, 20, etc. lists out there of the very best individual thought leaders (people) or publications I should pay attention to for partnerships? Stuff that I should read on a regular basis to keep up on the latest best practices in the field?
Ryan Lunka
Not to be snarky, but this community is actually probably your most consolidated bet. Lots of suuuuper qualified people here sharing ideas.

Not aware specifically of a top 10 list, but I’d also recommend following @Allan Adler, @Bob Moore (and Crossbeam), and @Jay McBain.
Robbie Schab
Daniel Nilsson usually has great content: https://www.daniel-one.com/
Jay McBain
I have some comprehensive lists here - top 100 podcasts, top 143 social media groups and top 59 magazines https://www.forrester.com/blogs/author/jay_mcbain/
Alex Buckles (Sales, Partnerships, Autism)
@Ryan Lunka — You’re absolutely right. More information than most can consume. It’s awesome.

Thank you, @Robbie Schab

@Jay McBain - I like a lot of the topics you’ve written about. I’m going to read through them. Thanks for sharing.
Andrew Porter
Has anyone read _Ecosystem Edge_? Planning to start it soon. I picked it up after Ard-Pieter de Man referenced the authors in a session. It seems to touch on multiple industries, but a few of the case studies are Software / SaaS.
Stacy L. Carlson
I haven’t read it and I am intrigued.
Andrew Porter
Agreed!
Kelly Sarabyn
Today at 2pm EST, we're hosting a roundtable discussion on how to build out a tech partner program with leaders from Trustpilot, Mindbody, 6sense, and Box. Anyone can attend and we'll have 10 minutes for audience questions. https://www.saasecosystemalliance.com/roundtable-how-to-build-a-technology-partner-program
Eirik G Bjornsen
Is your partner enablement experience happening by default or by design?

Back in September @Jay McBain (Forrester) wrote a great article on Channel Data as a Competitive Differentiator. Linke here: https://bit.ly/33TVmyo It captures how you can drive a better Partner Experience by capturing data across the channel touchpoints, process, and core.

We just released this article outlining how you can start by being deliberate around your partner enablement journey and capture data points across all your partner enablement activities. Link here: https://bit.ly/3fFRC5T  This topic of having control of you enablement data was also covered in the great Partnered Podcast with @Adam Michalski this week when you are up for a merger or transaction. Enjoy reading and reach out if interested in learning more.
Adam Michalski
ABN 101: What is Account-Based Networking (ABN)?

https://partnered.com/abn-101/what-is-account-based-networking
Ryan Lunka
Sharing a post we released yesterday about how integration and ecosystem led strategy facilitate the evolution from “product” to “platform”. Hope you find it helpful! https://www.blendededge.com/blog/saas-product-to-platform-integration-capability-maturity-model
Taylor Martin
@Will Taylor breaks down how partnership professionals can align internally with sales teams in this article he wrote for Reveal. He covers:

• How to align with internal stakeholders on the importance of partnerships  • Which Partnership KPIs to track and how to measure their results • How to ensure sales recognizes partner-influenced deals • What tools to use for sales enablement • How to engage Account Executives Give it a read here: https://bit.ly/3tJYdEX
Ryan Lunka
This 100%. Fixing this misalignment is under appreciated in importance.
Zane Wind
Allbound is super excited to help Code Corporation expand their Code Alliance channel program! Check out CMR's article on it below!

https://channelmarketerreport.com/2022/01/code-corporation-supports-expansion-of-channel-program-with-new-partner-portal/
Andrew Apicello
I've been listening to Fanatical Prospecting by Jeb Blount on my runs and it's exceptional.
Kelly Sarabyn
What are unified APIs? And are they useful for product integrations? We break down what these "meta" APIs are and why their lack of coverage for partner systems’ data fields and methods, opinionated data models, additional dependencies, and increased latency can be reasons not to use them for product integrations. Plus, some unified API vendors may be screen scraping customers' accounts. https://www.pandium.com/blogs/what-is-a-unified-api-and-how-to-evaluate-one-for-product-integrations
Meike Schmid
Wow - thank you @Kelly Sarabyn for this article. You meet my need with that heart
Kelly Sarabyn (HubSpot)
Glad you found it useful @Meike Schmid tada
Liz Garcia (Pandium)
Want some advice on how to tackle technology partner operations? We hosted a panel with partner operations leaders at Shopify, Starburst Data, WP Engine, and Spryker Systems about best practices for managing activities and processes across partners.

Read some insights from the discussion here: https://bit.ly/3IM0sLV
Steven Muhr
We were fortunate enough to sit down with Ashleigh Gray, the leader behind Vidyard’s recent partner program success, for the next installment of our Greatest Minds in Partnership Series. star-struck

So, what did we learn from the VP of Strategic Partnerships for a top-rated B2B video platform boasting over 12 million users?

"We cannot treat all partners the same way… It is about looking at the whole portfolio and figuring out through several variables where the partner fits and what is going to work for them.”

point_right Read more of Ashleigh’s incredible partner management insight here: https://www.kiflo.com/blog/vidyard-partner-program
Stacy L. Carlson
Is your company investing in building a community? Community Lead is excited to release their first ever Community-Led Report, which digs into trends, highlights to celebrate, and important insights about how connected, empowered, cross-functional, and symbiotic communities and their teams are within companies.
Ashley Speight
Having worked in the channel in Portugal, the UK, Malta and managed people in the US, I was aware of a massive difference in salaries around the world for the same positions. We recently put someone from Europe in a vendor as a channel director who was on 3x less than one of their subordinates in the US. With the world becoming a much smaller place and borders being seen more as imaginary lines, is it fair to pay people different salaries based on their location? How does your salary compare for your country? Channel Salary Comparisons around the world
Taylor Martin
We're excited at Reveal to announce the Collaborative Growth Academy, the first and only online Learning hub created for Partnership professionals BY partnership professionals.

We will share a new free course every month.

Click here to discover the first course!
Toni Clark
Looking into this, thanks for sharing
Eirik G Bjornsen
hi, here is a 3 min read on Creating an awesome Partner Experience (PX) - https://lnkd.in/ejtMkNSn

Do you deliver an awesome Partner Experience (PX) to your partners?

Are you proud of how you enable, help, and support the partners that are vital for your business?

Are you treating your partners the way they deserve?
Hannah Abrams
Hi everyone! Crossbeam’s 2022 State of the Partner Ecosystem Report is ready to download!

With the new edition, you’ll be ready to:

• Negotiate a better salary (the average is $167K) • Get headcount (the most common partnerships team size is 2-5) • Request more resources (91% of partnership professionals say partnerships have a measurable impact on revenue) Cue up your favorite motivational Spotify playlist, and download the free report here.
Matt Irving
Loved this piece. Great work Crossbeam team!
Hannah Abrams
Thanks for the positive feedback, Matt!
Eirik G Bjornsen
Sharing a quick read on the effects of the Decoupling of Enablement, Engagement and Sales Acceleration and what can be done to mitigate this as a Partnership Professional. Enjoy https://www.scalando.com/post/decoupling-of-enablement-and-sales-acceleration-never-again
Jared Fuller
https://www.linkedin.com/posts/ashannetaylor_partnerships-activity-6907341088877637632-V1C_

Newest episode of PartnerUp is live with our very own Ashley Taylor who is also speaking at SaaS Connect!

This time we’re talking how parter peeps should be thinking about the rise community strategy. Both building and participating as a partner function.

Check it — and learn how we’re all learning together about everything ranging from the cold-start-problem all the way to community decay.
Eirik G Bjornsen
Hi all, here is a quick read on Communities and their potential impact as way of executing your partner and ecosystem strategy. Incentive structures and basic enablement does not cut it anymore. Communities should be part of any GTM strategy consideration. https://www.scalando.com/post/executing-your-strategy-through-communities
Susan Marshall
Hi all — seems there are always lots of questions about attribution and how to measure partner influenced and partner sourced deals. Here’s a quick eBook I thought you all might enjoy!
Dusan Popovic
I love the way you presented it on the LP @Susan Marshall! Giving the glimpse of the content as 3 steps just to tickle the imagination. We will definitely try this out with your permission? :)
Susan Marshall
Yes for sure and thank you for reading! I need to go deeper with more examples and more advanced tips! Cheers and enjoy. simple_smile
Adam Michalski
studio_microphoneBig interview with Tiffani Bova, Global Growth & Innovation Evangelist at Salesforce. We discuss the “Swim Lanes of Partnerships”, Best Practices for Customer Success, and how to explain “the Channel” to people outside of sales.

https://www.linkedin.com/feed/update/urnliactivity:6911673604879327232
Kelly Sarabyn (HubSpot)
Are you leveraging the latest partner tech to make your job easier and partners happier? Avoid sitting through multiple demos and come to our (virtual) Partner Tech Showcase where you can see 8 mini-demos of products that will accelerate your partnerships. Includes WorkSpan, Pronto, Tackle.io, Crossbeam, PartnerStack, Pandium, Partnered, and Partner Insight.

Register below to attend live and receive the recording: https://www.saasecosystemalliance.com/partner-tech-showcase
Robin Seidner
Nice write up in Partnership Leaders on how partner execs use Salesforce to track partner attribution. @Chris Formosa (Contentsquare) I like the approach of using campaigns to track associated leads from co-marketing. Campaigns are such a great and easy tool to use for tracking attribution.
Matt Irving
@Robin Seidner Love this. Do you have a link? eyes@John Housholder @David Vogelpohl
Jared Fuller
Just had the godfather of martech on the PartnerUp Pod - Scott Brinker, global head of platform ecosystem at HubSpot.

Queen of social selling Jill Rowley and new evangelist for partnerships had this to say: https://www.linkedin.com/posts/jillrowley_if-you-want-to-predict-the-future-look-no-a[…]Eh79?utm_source=linkedin_share&utm_medium=member_desktop_web

Feel free to check out her notes on the show as well as the episode with Scott!
Ian Cugniere
Will definitely give it a listen, I really enjoy your podcast!
Jared Fuller
fiat
Jared Fuller
It’s a “DAMN GOOD TIME TO BE IN PARTNERSHIPS” - lovely quote from the…

FIFTIETH episode special of PartnerUp with the VP of Partnerships at Crossbeam, Chris Samila!

Check it out - episode got a lot of great feedback and is a must listen if you are in or care about tech partnerships: https://www.linkedin.com/posts/chrissamila_i-was-honored-to-appear-on-a-very-special-[…]604s?utm_source=linkedin_share&utm_medium=member_desktop_web
Sarah Fernando
Sharing a short (but good) read on AI in CS - curious to know if anyone here has had success (ha) with support automation?
Melissa Kwan (eWebinar)
wave We’ve now worked with hundreds of companies struggling to scale their webinar strategy. Here are the 5 typical scenarios of “webinar hell” imp that I see.

Maybe you can relate to some of them:

1. Early stage founders who are doing all of their product demos and customer onboardings by themselves

2. Growing companies with small customer success teams who are tasked with onboarding and training hundreds to hundreds of thousands of users

3. Large established companies that have a whole team dedicated to running webinars around the clock

4. Companies scaling an enterprise product and doing tons of demos every day

5. Product-led companies with lower-ticket subscriptions where high-touch models don’t make financial sense

writing_hand In this article, I wrote about “How to Escape the Hell of Doing the Same Demo or Onboarding Webinar 1000X Over”: https://ewebinar.com/blog/webinar-hell
Dustin Howes
Tools affiliate managers out there should know about to make their life easier: https://www.linkedin.com/pulse/best-affiliate-management-software-2022-dustin-howes/
Beth Kern
Is your sales team growing? seedling Explore the Sales Content Hub for onboarding materials and tips on training. https://tinyurl.com/5t4zat63
Kelly Sarabyn (HubSpot)
Hi all wave - We showcased 8 ecosystem-first partner tools that can help you accelerate your partnerships - by reducing manual workflows, creating new opportunities, and better tracking partner influence. You can read the write up and get the link to the 8 bite-sized product demos here: https://www.pandium.com/blogs/8-of-the-most-innovative-saas-tools-for-partnerships
Paul Campbell
Just in time for SaaS Connect: the re-designed Stripe Partner Ecosystem launches today: https://stripe.com/newsroom/news/the-stripe-partner-ecosystem
Isaac Morehouse
Hey thanks for sharing. Just featured it on PartnerHacker

https://partnerhacker.com/stripe-launches/
Beth Kern
rotating_light You will want to bookmark this! rotating_light Check out the Sales Content Hub for the latest resources to make your work life easier. https://tinyurl.com/5t4zat63
Glen Roth
so much great content at SaaS Connect 2022 it's impossible to summarize, but here are just a few highlights https://www.thisforthat.biz/p/7-insights-from-saas-partnership?s=w
Isaac Morehouse
If you'd like to publish this or similar on PartnerHacker, email me!
Eric Sangerma
thanks @Glen Roth
Isaac Morehouse
FYI - Always looking for great content on PartnerHacker!

Opinion. News. Whatever. if you've got something.
Sonya Bearson
“Who are the executors? They’re people who put the ideas to work, finding support and making an action plan. There are a lot more executors than ideators, and the need is rising in this tight labor market.” https://www.axios.com/2022/05/04/executors-ideators-entrepreneurship-through-acquisition-nyu
Andrew Porter
This does have potential to be big if they execute on it successfully.

Coming from a complete place of respect for GCP... I think the biggest challenge will be that they'll need to break out of the favoritism for pure-play GCP partners (i.e. SADA) and trust those that also work with AWS and Microsoft. This means they can leverage the knowledge that other more diverse partners are accumulating in other ecosystems.
Dan O’Leary
@Adam Michalski Congrats!!!!
Adam Michalski
Thanks, @Dan O’Leary!
Jared Fuller
Congratulations Adam on the _first acquisition native to the era of partner ecosystems!_
Tori Barlow
Back in action with Season 2 of The Partner Channel Podcast. Great line up underway with HubSpot, Outreach, + more. First one: making a partner a believer https://www.allbound.com/resource-center/the-partner-channel-podcast-season-2-episode-1/
Tori Barlow
Webinar: partners reveal 3 secrets- crucial must-haves for training and enablement https://www.allbound.com/resource-center/partners-reveal-3-key-secrets-crucial-must-haves-for-vendor-training/
Eric Sangerma
Registered. I'm guessing you will send the recording afterwards? I might not be able to make it live at that time. Thank you @Tori Barlow!
Tori Barlow
Hey @Eric Sangerma yes, we will send the recording afterwards simple_smile
Eric Sangerma
Thank You @Tori Barlow
Tori Barlow
Template: 12-item checklist to gauge channel program readiness during an economic downturn https://www.allbound.com/resource-center/managing-your-channel-during-an-economic-downturn/
Kelly Sarabyn (HubSpot)
Howdy all wave - if you're in tech partnerships and want some hard data on product integrations, integration marketplaces, APIs, and partner portals at different stage SaaS companies then come to our webinar and get early access to our report on 400 SaaS companies.

This data is great for benchmarking your tech partner program and for getting more internal resources by showing what you need to be competitive in today's market.

For example, the average Series C company is now offering 78 product integrations to customers (meanwhile, the 100 largest SaaS companies provide an average of 621).

https://www.saasecosystemalliance.com/integrations-and-apis-at-400-leading-saas-companies
Tori Barlow
Podcast: featuring @Dan O’Leary on why "onboarding" is really "everboarding" https://www.allbound.com/resource-center/the-partner-channel-podcast-season-2-episode-2/
Vishal Rewari
4+ years, 50+ hours, 75+ Retention techniques,

Sharing with you the super resource that covers "Every SaaS Retention technique" out there

point_right https://www.linkedin.com/pulse/every-saas-retention-technique-list-vishal-rewari/
Liz Garcia (Pandium)
Check out our podcast Between Product and Partnerships where we speak 1:1 and in depth with product, partnerships and engineering experts on all things building and scaling integrated product partnerships. handshake

Watch our first two episodes on Building Integrations for Business Impact & Developer Experience for Partners and Customers on Youtube tv

Or listen on podcast platforms linked herestudio_microphone: https://linktr.ee/BetweenProductandPartnerships
Tori Barlow
webinar: If you're looking to expand your European channel in the US Market, don't miss our panel discussion tomorrow https://www.allbound.com/resource-center/go-west-webinar
Dave Small
Any good marketing/tech podcasts I should get into my listening rotation? Thanks!
Indu Manglotra
Hey Dave, in WorkSpan community we have insightful ecosystem aces podcast where ecosystem leaders and alliance professionals share the best practices and experience https://community.workspan.com/ecosystem-aces
Khyati
Hi @Dave Small I recently wrote a blog that sums up some of the most incredible marketing podcasts that I find to be very resourceful and help me stay at the top of my game. I hope this helps: https://www.contentbeta.com/top-10-b2b-saas-product-marketing-podcasts/
Khyati
Hi @Indu Manglotra This sounds really interesting!! Will check it out. I work at Content Beta, a SaaS-focused video production agency and we’ve helped ManyChat, Leadfeeder and 70 other B2B SaaS create engaging product marketing videos. We rely heavily on scale and templatization to achieve faster turnaround. In fact, we even refresh the product videos when there are significant changes in the product (eg. new UI, new features, etc).

My founder, Rish, hosts podcasts with thought-leaders and experts of the industry discussing how to strategize, scale and grow with product marketing and customer education, especially using videos.

Here are the two shows we produce- The Product Marketing Show: https://www.youtube.com/watch?v=MhRiFoplG1M&list=PLRvVyxL4rqqsn-3QBIZO2MfuqRDwr5sKz New Things in Customer Education Show: https://www.youtube.com/watch?v=cSPnWfp3qEU&list=PLRvVyxL4rqqs6eWtwuPakTyJ5RpXUwPI2

We would love to collaborate with you (invite you on our show and guest-appear on yours). Let me know if you are interested.
Indu Manglotra
Hey @Khyati let's connect 1:1 to discuss this opportunity. MY email is is . We can connect next week. Am in IST time zone. Thanks
Khyati
Hey @Indu Manglotra Left you a DM simple_smile
Liz Garcia (Pandium)
We just released a report on how 400 SaaS companies at different stages are approaching APIs and integrations - including an analysis of the top 100 SaaS companies.

Gain valuable data to demonstrate the importance of investing in integrations, and a breakdown of integration trends, API and documentation characteristics, and approaches to the partner developer experience by stage and product category. bar_chart

Get your copy of the report here: https://www.pandium.com/resources/download-the-report-on-the-state-of-integrations-and-apis-at-400-saas-companies
Vishal Rewari
14% of Revenue of 73 Public SaaS Companies comes from Non-recurring Revenue sources

Do you have one for your SaaS?

This has a playbook to add one

point_right https://www.linkedin.com/pulse/nonrecurring-revenue-saas-playbook-vishal-rewari/
Tori Barlow
New template drop (plus a guide): How to set up partner tiers https://www.allbound.com/resource-center/partner-tier-development-checklist/
Eric Sangerma
Thank You @Tori Barlow
Tori Barlow
studio_microphone podcast drop: Lessons learned from HubSpot when growing a partner program https://www.allbound.com/resource-center/the-partner-channel-podcast-season-2-episode-3/
Khyati
Hi @Tori Barlow This sounds really interesting!! Will check it out. I work at Content Beta, a SaaS-focused video production agency and we’ve helped ManyChat, Leadfeeder and 70 other B2B SaaS create engaging product marketing videos. We rely heavily on scale and templatization to achieve faster turnaround. In fact, we even refresh the product videos when there are significant changes in the product (eg. new UI, new features, etc).

My founder, Rish, hosts podcasts with thought-leaders and experts of the industry discussing how to strategize, scale and grow with product marketing and customer education, especially using videos.

Here are the two shows we produce- The Product Marketing Show: https://www.youtube.com/watch?v=MhRiFoplG1M&list=PLRvVyxL4rqqsn-3QBIZO2MfuqRDwr5sKz New Things in Customer Education Show: https://www.youtube.com/watch?v=cSPnWfp3qEU&list=PLRvVyxL4rqqs6eWtwuPakTyJ5RpXUwPI2

We would love to collaborate with you (invite you on our show and guest-appear on yours).

Our founder, Rish, could appear on your show to talk about how he built this $600k company from scratch during the covid lockdown in 20 months and what his vision is for Content Beta[contentbeta.com].

And hopefully you could guest-star on one our podcast shows, The Product Marketing Show/New Things in Customer Education Show in which we could chat about what's new in the marketing/customer success world for SaaS and software companies.

Let me know if you are interested.
Stacy L. Carlson
Check out this article from Kiflo on How Box Built and Scaled Their Partner Program. https://www.kiflo.com/blog/box-partner-program
Dan O’Leary
TY for sharing!
Liz Garcia (Pandium)
The 4th episode of Between Product and Partnerships is live star2 with Priya Sukumar, the Director of Product Management at RingCentral.

In this episode Priya defines a user-centric approach to building integrations and shares processes she has used to implement this approach in her day-to-day work. She also give tactical advice on executing user research for integrations, beta testing, and staying on top of changes with internal & partner products that can effect integrations. bulb

Access the video, audio podcast, and transcript using the links below:

YouTube video Podcast Links (Available on Spotify, Apple, Google Podcasts, & RSS feed) Transcript
Stacy L. Carlson
Have you checked out Crossbeams newest article? The Beginner’s Guide to SaaS Tech Partnerships? https://www.crossbeam.com/blog/the-beginners-guide-to-saas-tech-partnerships/

I have to admit, their video was worth watching all on its own with the finger monster, astronaut, and cat toys wink
Stacy L. Carlson
book Read for today: “Building an ecosystem is more than just adding partners to your home page. It requires trust, collaboration, and business alignment. In fact, there’s a whole science behind building mutually beneficial partner ecosystems, which we call Partner LifeTime Value, a powerful combination of strategy and investment. It leverages Your People, Your Partners, and Your Program.” https://channelmarketerreport.com/2022/06/to-build-strategic-partner-ecosystems-that-drive-growth-start-here/
Isaac Morehouse
This stat is pretty wild.

"Shopify says orders placed through partner integrations quadrupled in the first quarter of 2022."
Stacy L. Carlson
Shopify has done an incredible job supporting and incentivizing its partners.
Stacy L. Carlson
Having worked with affiliates in one fashion or another for a while now, I found this article from Partnerize a great read. https://partnerize.com/resources/blog/the-7-excellent-benefits-of-affiliate-marketing-in-2022
Eric Sangerma
thanks for sharing @Stacy L. Carlson great read indeed!
Stacy L. Carlson
book Today’s Read: Sit down with Tori Barlow, VP of Marketing at Allbound as she speaks with Paul Liao, Senior Partner, Development Manager of Cloud Alliances at Outreach, and join the conversation as they cover how to go-to-market on cloud marketplaces.

https://www.allbound.com/resource-center/the-partner-channel-podcast-season-2-episode-4/
Stacy L. Carlson
nerd_face Today’s Read: The Secrets of Preparing your Channel for an Economic Downturn from Allbound https://www.allbound.com/resource-center/the-secrets-to-preparing-your-channel-for-an-economic-downturn/
Stacy L. Carlson
book Today’s read: A Hiring Manager’s Guide To Partnerships Roles And Job Titles

Are you looking to hire this year? Check out Crossbeam’s article! https://www.crossbeam.com/blog/a-hiring-managers-guide-to-partnerships-roles-and-job-titles/
Tori Barlow
alarm_clock We're collaborating with Partnership Leaders on a partner benchmarking survey. We want to help channel leaders better understand how the economic downturn has impacted their peers in H1 2022. point_right Please take the survey here. It's anonymous and we'll aggregate this data and share valuable insights with all participants.
Cristy Garcia
Yes, thank you! That's our CEO at impact.com and we believe this at our core.
Cristy Garcia
@Dave Yovanno see above!
Stacy L. Carlson
book Today’s Read: If you haven’t had the opportunity to go through all the articles from Crossbeam, today is the day to do that! To get you started: https://www.crossbeam.com/blog/partnerships-team-org-charts/

Happy reading!
Stacy L. Carlson
book Today’s Read: Partnership Marketing 101: The Simplified Guide for 2022

This guide aims to take a deeper dive into the world of partner marketing, how it all works, and how you can establish powerful and lasting partnership relationships based on clear objectives, rewards, and metrics.

https://partnerize.com/resources/blog/partnership-marketing-101-the-simplified-guide-for-2022
Liz Garcia (Pandium)
For our 5th Podcast Episode of Between Product & Partnershipsstudio_microphone we spoke with Chris Lavoie, the Technology Partnerships Lead at Gorgias. Almost 2 years ago, Chris was the only Tech Partnerships Manager at Gorgias. Since then, their tech partnership team has grown to a team of 6, launched an app marketplace with 75+ integrations, and become a million-dollar ARR channel.

In this interview, he shares advice for growing a technology partnerships team, what he looks for when hiring tech partner managers, metrics and tools for measuring the success of tech partnerships, and how his team audits their investment in new and existing partners.

Access the video, audio podcast, and transcript using the links below:

Podcast Links (Available on Spotify, Apple, Google Podcasts, & RSS feed) YouTube video Transcript
Stacy L. Carlson
book Today’s read is by @Jessie Shipman

https://partnerhacker.com/trust-enablement/

Partners in a given ecosystem have to trust one-another and the value that they each bring. They have to know how to work together in synchrony to bring value _together_, for their common customers

So, how do we get to trust? What role does partner enablement play in fostering the level of trust needed to achieve common goals and deliver on promised value?
Jessie Shipman
heartshearts
Stacy L. Carlson
book Today’s Read: Need a Partner Enablement Program but Don’t Know Where to Start?

When your first instinct is to ask “what content do I use, and where does it live”, simply stop, breathe, and remind yourself that partnerships is about connections and trust, and enablement is about helping folks to understand the business value of both in order to change their behavior. https://partnerhacker.com/need-a-partner-enablement-program-but-dont-know-where-to-start/
Jay McBain
We are now firmly in the subscription era. Driven by changing customer behavior, software eating the world, and accelerated by the pandemic, most technology vendors have either committed to or made significant strides to transform their business models towards subscription, consumption, and product-led models.

Here is the "how" to build the organizational structure, processes, programs, and underlying technology (partner ops) to make this a reality for channel leaders:

https://canalys.com/insights/How-to-successfully-build-channel-ecosystems-to-drive-subscription-and-consumption-models
Stacy L. Carlson
book Today’s Read: First Giver Advantage brought to us from @Mario Tarabbia

Don’t ask your partners to do something for you first. Do something for them.

https://partnerhacker.com/first-giver-advantage/
patricia rush
Amen!
Liz Garcia (Pandium)
Check out our latest podcast episode of Between Product & Partnerships studio_microphone. We spoke with Ian Cugniere, the Program Manager for the App Marketplace at Aircall. In this interview, Ian talks about his transition into technology partnerships from community management and shares:

*Why app marketplaces are attractive to customers and partners.

*How app marketplaces and other processes can aid in identifying deals that are sourced or influenced through partnerships.

*Advice and examples of ways to provide a good partner experience at scale for long-tail partners and partner developers.

Access the video, audio podcast, and transcript using the links below: Podcast Links, YouTube video, Transcript
Hannah Abrams
wave Hi everyone! Crossbeam has put together a guide on how to increase your account-mapping wins with:

• Retention and vetting • Pipeline review • Deal acceleration • Net new opportunities Download 4 Easy Wins for free today.

speaking_head_in_silhouette PS: We've got guides on building integrations and co-selling dropping later this month!
Tali (MeetFox)
Hi everyone, can anyone recommend good podcasts?
Liz Garcia (Pandium)
Hey Tali, I'm not sure what your interests are but I help manage a podcast focused on bringing together product, partnerships, marketing and engineering leaders who are building and managing technology partnerships, integrations and APIs. You can check out some of our episodes here to see if youre interested: https://www.saasecosystemalliance.com/between-product-and-partnerships-podcast
Liz Garcia (Pandium)
Hey Everyone, I recently article that shares recent integration & app marketplace data along with 3 reasons why B2B SaaS companies should invest in offering public and in-app integration marketplaces to prospects, customers, and technology partners.

To learn more about how they can help you create a competitive advantage, check it out here:
Vadim Bauer
Technology is much more important in business than executives would like to think and what the business and engineers can learn from Bezos API-Mandate.

https://www.linkedin.com/posts/vadim-bauer_technology-business-team-activity-6968925379952553984-g-sl?utm_source=share&utm_medium=member_desktop
Liz Garcia (Pandium)
Check out our latest podcast episode of Between Product & Partnerships studio_microphone. We spoke with Kalen Kimm, the Strategic Partnerships Director at Jebbit on:

*Best practices and pitfalls for enabling sales teams to leverage partner data.

*Processes and tech he has used to track partner influence and attribution on sales.

*Advice for quantifying the value of partner influence within a burgeoning partner program.

Listen to the podcast or read the transcript here:
Isaac Morehouse
Check it out, CSAs own @Sunir Shah is an author

https://www.partnerhandbook.com/
Liam Cosgrove dedoco.com
"TRUST IS THE NEW DATA" Jarred Fuller This guys is amazing back-to-back unicorns (PandaDoc, Drift). Awarded as Entrepreneur's Top 10 Most Innovative Sales Leaders.

Do yourself and favour and download this playbook and here from https://www.partnerhandbook.com/ enjoy v
Liam Cosgrove dedoco.com
@Sunir Shah you've had some influence here. Appreciate the tools that you have built.
Kelly Sarabyn (HubSpot)
As most people in this channel know, partner operations and programs are incredibly challenging right now due to the shifting business model, number of stakeholders internally and externally, and the evolving partner tech stack.

At HubSpot, we teamed up with Canalys and Jay McBain and Partnership Leaders to conduct a partner operations survey. With the survey, we're aiming to get 500 responses and collect true market data on how organizations of different sizes are running their partner operations, what their blockers and pain points are, and the business impact. If you take the 8 minute survey, you'll get the anonymized data after the report is released.

I know people's instinct is to avoid surveys even if the topic sounds relevant but I would love if you could take the 8 minutes out of your day to help contribute to our collective knowledge on this, which we're going to be sharing back to the community with a report (and the data for people who take it). raised_hands https://link.partnershipleaders.com/surveypartnerops
Liz Garcia (Pandium)
Just Released - The 2022 Guide for Building and Launching an In-App Integration Marketplace. tada

SaaS companies are recognizing the importance of integrations for their customers. Offering them a marketplace experience with user-tested integrations is a great way to increase adoption, improve retention and meet other business goals.

Along with outlines and worksheets on getting more internal resources to build the marketplace, we’ve included a bunch of new sections with contributions from tech partnerships and product experts.

See the video below for more details on what chapters are included, what’s been added, and some of our contributors. arrow_down

point_right You can download the guide here
Sugandha Lahoti
New Release - Inside the SMB SaaS Technology Buying Process - Report tada

Do SMBs always look for the cheapest option when buying SaaS technology? eyes Learn the answer to this question and more in the new report.

This report summarizes the results of a Zomentum-commissioned study to gain insights about SMB decision-makers. It explores SMB perspectives on: arrow_right Why, how, and where they invest in technology. arrow_right How they gather information and assess SaaS applications. arrow_right What role partners play in the SaaS buying process. arrow_right How partners can help and influence them in their purchase decisions.

Download the report here bulb
Khyati
How can young startups go about doing marketing to get Product Market Fit early on a tight budget?male-technologist Learn from @Sunir Shah, President at Cloud Software Association & CEO at AppBind as he answers monumental questions like these on the new video podcast episode of our ‘Product Marketing Show’ which drops today! fire

radio Link: https://www.youtube.com/watch?v=RZ82V2oFDzg
Liz Garcia (Pandium)
In this episode of our podcast Between Product and Partnerships we had the pleasure of speaking with the Director of Technology Partnerships and App Marketplace at Unanet. With ~20 years of collective experience in partnerships, they shared some great insights and tactical advice on:

*Barriers to entry that negatively impact technology partners engagement.

*Advice for working with the product org and technology partners to identify and build high value integrations.

*Tools and processes for scaling collaboration with internal product teams & technology partners.

Access the podcast recording, video, and transcript here: https://www.pandium.com/blogs/processes-for-improving-tech-partner-engagement-and-enablement
Liz Garcia (Pandium)
We recently released our 2022 Guide for Building and Launching an In-App Integration Marketplace. tada

Offering SaaS customers a marketplace experience with user-tested integrations is a great way to increase adoption, improve retention and meet other business goals.

Along with outlines and worksheets on getting more internal resources to build the marketplace, we’ve included a bunch of new sections with contributions from tech partnerships and product experts.

point_right Download the guide here
Ali Spiric
Congratulations! confetti_ball tada
Janet Schijns
Congrats - now to stimulate demand!!!!
Adam Michalski
Big update from Crossbeam! Partnered (acquired by Crossbeam in July) is now Crossbeam Sales Edge.

If Crossbeam is LinkedIn. Sales Edge is LinkedIn Sales Navigator. Purpose-built for enabling your sales team to leverage all your Crossbeam overlaps from the 11,000+ company network for co-selling.

As anyone here knows, partnerships are no longer optional. They’re mainstream. And Crossbeam Sales Edge is your tool to crush your partner sourced and influenced goals like never before. chart_with_upwards_trendchart_with_upwards_trend

You can learn more as well as get a demo here: https://www.crossbeam.com/blog/sales-edge-ecosystem-led-best-practices/
Kelly Sarabyn (HubSpot)
Hi all - Sharing The State of Partner Ops and Programs 2022 which was based on a survey of over 650 partner professionals and executives. It has marketing insights and data on how companies are managing and viewing their partnerships, partner KPIs, reporting structure, partner tech and more. It also has contributions on best practices from 10 executives from leading ecosystems. Download it here: https://offers.hubspot.com/state-of-partner-ops-and-programs-2022
Ellen Nguyen - ICTS Custom Software
thanks for sharing
Michelle Juarbe
Thanks for sharing @Kelly Sarabyn (HubSpot) and thanks for letting me know of this community. I’ll be adding this reading to my list!
Jason Breed
@Kelly Sarabyn (HubSpot) you continue your content dominance - no matter where you are. This is the best, most real report I have seen in this industry ^^^^^ serious!
Kelly Sarabyn (HubSpot)
Thank you for saying that @Jason Breed raised_hands glad you found it valuable. It was exciting to get so much market data for this one.
Tori Barlow
champagne Start the year off with a bang - We've compiled some of our best templates for you here.
Tamara
What a great way to start of the year! These templates are amazing. @Tori Barlow, feel free to share it in #templates as well!
David Johnson
Thrilled to announce that our team @  released our new podcast, The Sales Compensation Show!
 
Hosted by @Justin Lane, we'll be diving deep into the world of sales, partner incentives, and enterprise performance management in some of the most in-depth, data-driven conversations in the industry. Great job on Ep. 1 @Nabeil Alazzam!
 
Listen to the full episode: 
 
Spotify: 
Apple: 
YouTube: 


DM me if you’re interested in participating
Tamara
Looks great, keep sharing new episodes as they come! simple_smile
Shawnie Hamer
Hello all! Here's a great new Guest Article from Pete Nicholls, Founder of the partner marketplace, HubDo. https://www.kiflo.com/blog/hubdo-partner-marketplace
Tamara
This is great, @Shawnie Hamer! Thanks for sharing!
Liz Garcia (Pandium)
In this episode of our podcast Between Product and Partnerships we spoke with Caitlin Teed, a Technology Partner Manager at Whiplash/Ryder System, Inc., a 3rd party logistics provider for E-commerce brands.

She shares:

• How she aligns on mutuals goals and defines success with partners-including a Mutual Success Plan template. • How she defines and audits the health of a tech partnership - including a Health Score template. • Skills that new partnership managers should focus on developing early on. To access the video and audio of the podcast, as well as links to the templates she shares, in our transcript here:
Shawnie Hamer
Hi everyone! Here's an incredible new Greatest Minds in Partnerships interview with @Justin Zimmerman on partner recruitment strategies and the role content will play on scaling up this year. Please check it out!

https://www.kiflo.com/blog/partner-playbooks-partner-program
Tamara
In case you missed it... studio_microphone Succeeding in the European Partner Ecosystem @Bernhard Friedrichs, Founder of PartnerXperience and @Rob Rebholz, Co-Founder & CEO at Superglue

On this episode, Bernhard Friedrichs, Founder of PartnerXperience and Rob Rebholz, Co-Founder and CEO at Superglue, speak about succeeding in the European partner ecosystem.

PartnerXperience helps B2B SaaS businesses unlock the power of partnerships. Its founder, Berhard Friedrichs, has spent the last 15 years building partnerships globally. Superglue is a partner engagement platform. The co-founder, Rob Rebholz, has built and scaled MarTech companies, and now drives over 70% of revenue via partners.

boom _The discussion centers on the primary differences between partnering in Europe vs. the US._

Europe consists of 27 countries and cultures, and as such, Bernhard and Rob discuss the challenges involved. They address topics such as opportunities, misconceptions, legal regulations, identification of local champions, onboarding partners and building loyalty in a European environment, as well as entry point strategies.

Says Rob: _“Partnering opportunities in Europe are massive, if you do it right.”_

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/01/12/succeeding-in-the-european-partner-ecosystem/ iTunes Spotify YouTube
Kelly Sarabyn (HubSpot)
Would love everyone's thoughts on this topic - what exactly is trust as a business strategy and is it particularly associated with partnerships or is it a tactic every revenue department should be leveraging?

https://www.linkedin.com/posts/kelly-sarabyn_partnerships-trust-marketing-activity-70[…]985833762816-gqiQ?utm_source=share&utm_medium=member_desktop
Tamara
In case you missed it... studio_microphone The Value of Tech Partnerships From Two Viewpoints Francois Grenier, Head of Platform Partnerships at Laika

On this episode, Francois Grenier, Head of Platform Partnerships at Laika — an all-in-one compliance solution — speaks about the real value of tech partnerships from the viewpoint of two very different companies he used to work for: Typeform and Sendoso.

Typeform is an online form-building and surveys platform while Sendoso is an internet gifting platform. For Typeform, the value of tech partnerships came from integrations that gave their customers what they wanted; the joint positioning that facilitated the decision to buy; the confidence customers got knowing that the platform would play nicely in their stack; and the insights they received from usage data.

In comparison, Sendoso’s partnership approach was for the purpose of influence, which was accomplished with strong co-marketing, developing a proven co-sales playbook and influence tracking.

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/01/17/the-value-of-tech-partnerships-from-two-viewpoints/ iTunes Spotify YouTube
Bernhard Friedrichs
Hi everyone, I released a short article on why partner ≠ customers. Looking forward to your thoughts and comments. https://www.linkedin.com/feed/update/urnliactivity:7024360101998202880/
Tamara
Such a great read, thanks for sharing!
Tom Williams
Nailed it @Bernhard Friedrichs! Such a common misconception. Treat partners like employees that aren't on your payroll.

I also think there is a follow-on around converting underperforming AEs into partner people. I've never seen that work. As you point out, most AEs are transactional and driven by their comp plan.

Partner people need to focus on a common goal (if the customer is successful, the partner is successful then I am successful) and often do things they don't get comp'd on.
Liz Garcia (Pandium)
On this podcast episode, we spoke with an Engineer turned Technology Partner Manager at LogicGate. As a liaison between sales, CX, and product teams, in this interview Katherine shares:

* Her transition from engineering to tech partnerships * The technical understanding she recommends for tech partner managers * Best practices and processes for collaborating with and enabling sales & CX * Partner API documentation red and green flags The benefits and drawbacks of reporting under sales vs product

*Listen to the conversation, watch the video, or access the transcript here:
Tamara
In case you missed it... studio_microphone Navigating Microsoft Is an Employee-Based Network Approach Neeti Gupta, Head of Hyperscaler Business Development and Alliances - Microsoft at VMware

On this episode, Neeti Gupta, Head of Hyperscaler Business Development and Alliances (Microsoft) at VMware — a cloud computing and virtualization technology company that runs on Microsoft Windows, Linux and macOS — shares partnering secrets about approaching and navigating the 300,000-employee conglomerate that is Microsoft.

Neeti says, _“With Microsoft, you have to follow the system to navigate the system. Help other people and they’ll help you.”_

Listen in to learn how to win with Microsoft!

headphonesWhere to listen: Blog iTunes Spotify YouTube
Shawnie Hamer
Hi everyone! If you're looking for a step-by-step framework for finding new opportunities in your partner ecosystem, this one is for you!

https://www.kiflo.com/blog/how-to-recognize-opportunities-in-your-channel-ecosystem
Liz Garcia (Pandium)
In this article we break down:

* What to keep in mind before tracking ROI of integrations * Where to start with tracking integration installs and usage * Tool and advice for how to track integrations' impact on customer acquisition, retention, LTV, customer satisfaction, and sales.

Read it here:
Tamara
In case you missed it... studio_microphone How To Win With Google Samrah Khan, Global Head of Supply Industry Technology & Data Partners at Google

On this episode, Samrah explains how to win with Google in a partnership scenario.

The partners that are most successful with Google are those that leverage Google’s culture of innovation, take a transformational approach, have a narrow focus and come with a firm business plan. To get all the details from Samrah, check out the full episode!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/01/24/how-to-win-with-google/ iTunes Spotify YouTube
DAVID MORENO
Hi all - Any recommended read about how to market a SAAS product? Best practices...
Shawnie Hamer
Hi friends! In case you missed it, here's our most recent Greatest Minds in Partnerships article featuring industry vet Don Osburn. Don dives into the strategies and insight for perfecting partner pitch meetings over the last 20 years. Check it out here:

https://www.kiflo.com/blog/channel-zen-partner-program
Tamara
In case you missed it... studio_microphoneThe Key to Successful Agency Partnerships in 2023 Alex Glenn, CEO at Partnerhub & Sunir Shah, CEO at AppBind

On this episode, Alex Glenn and Sunir Shah discuss the keys to successful agency partnerships in 2023.

Marketing dominates the conversation. The top pain points addressed include not being able to fill the pipeline, activating dormant partners and avoiding the partner “friend zone”, practical methods of building pipelines for an outbound and inbound strategy, as well as strategies to identify shadow channel partners and incentivizing sales teams.

The discussion offers practical insights, such as providing great service to agencies and what that really means. Check it out!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/01/31/the-key-to-successful-agency-partnerships-in-2023-2/ iTunes Spotify YouTube
Jay McBain
Have the industry’s channel chiefs really moved to an ecosystem model? I was stunned that 48% of the 577 CRN Channel Chiefs last week said they have moved to the model already. We are in such an early phase of ecosystem transition and no established maturity model exists to properly assess the range between the adoption of some basic ecosystem thinking and “mission accomplished”.

I started to think of the transformation details regarding people, processes, programs, and technology that are required and came up with 13 questions for vendors to ask (and score) themselves: https://canalys.com/insights/Have-the-industry-s-channel-chiefs-really-moved-to-an-ecosystem-model
Shawnie Hamer
Hi everyone! I recently had the extreme pleasure of sitting down with Shawn Li, VP of Partnerships at Flip CX, for his Greatest Minds in Partnerships interview.

He explained that essentially any partnership meeting—whether it's a pitch, onboarding, or training meeting—should never be focused on you. x

The focus should be on making the partner see themselves in the story you're telling by:

bulb Using their language & motivations bulb Explaining what they are doing & why they are doing it bulb Show them how to achieve & empower them to take the next steps

Learn Shawn's approach to driving meaningful meetings and winning the hearts and minds of partners here!
Khyati
How to build a brand on a budget? sparkles

Learn from Dawn Liu, Head of Marketing & Communications Singapore at IBM as she answers daunting questions like these on the new YouTube episode of ‘The Product Marketing Show’ with our founder Rish! fire

microphone Link: https://www.youtube.com/watch?v=M8NxYYOQxkk&list=PLRvVyxL4rqqsn-3QBIZO2MfuqRDwr5sKz&index=24
Kelly Sarabyn (HubSpot)
Sharing some HubSpot app partner success stories we published - includes the business results of the partnership and how they did it. Great data in here on how app partners are going to market with HubSpot and the business metric results they are seeing by not only building apps that strategically extend the HubSpot platform, but also aligning and investing in going to market with HubSpot. Some stats from the case studies:

-Aircall closes 71% of their HubSpot App Marketplace leads -QuotaPath triples their win rate with HubSpot-attached accounts -75% of RollWorks's deals closed in Q4 2022 were HubSpot customers -HubSpot influenced deals for RollWorks are 200% larger
Tamara
Such great insights, thanks for sharing, Kelly!
Kelly Sarabyn (HubSpot)
Ty!
Ian Cugniere
Definitely great results working with y'all!
Kelly Sarabyn (HubSpot)
And way more to come in 2023 partying_face
Tamara
In case you missed it... studio_microphone Strategies for Partnering With Cloud Providers

On this episode, Andrew Porter, Principal — Alliances & Ecosystems at Pariveda, and Sophie Zugnoni, Senior Director — Cloud Sales at Hazelcast, talk about tips and strategies for partnering with cloud providers.

The discussion focuses on the three partnership angles, co-selling with an ISV, cloud marketplaces, which roles should work with partners, integrations from a SaaS perspective, co-marketing and metrics for measuring how effective co-marketing is, standing out from competitors, and executive alignment.

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/02/28/strategies-for-partnering-with-cloud-providers-2/ iTunes Spotify YouTube
Shawnie Hamer
Hey everyone! In case you missed it on LinkedIn, we were joined by Juhi Saha, CEO of Partner1 and former VP of Partnerships & Alliances at Clearbit, for our latest installment of the Greatest Minds in Partnerships.

Juhi shared her frameworks for preparing, launching, and managing comprehensive partner onboarding processes based on her experiences at both Clearbit and Microsoft.

There is SO much great info in here. I hope you find it useful!

https://www.kiflo.com/blog/partner1-partner-program
Khyati
How do you measure success in customer education? sparkles

Take a moment to learn from the sagacious Erika Putinsky, Vice President of Customer Education at Mailchimp, as she addresses pertinent questions like these on the new episode of the 'New Things In Customer Education Show'! fire

Hop on to Spotify to hear the full audio podcast today! radio Link: https://open.spotify.com/show/1187KaLv34TuwlTuhCGJ8a
Khyati
Hi all! I made a software Video Report recently - I would genuinely love to know your feedback on it neutral_face the good and the bad. DM me what you think simple_smile Read it here- https://videomarketing.contentbeta.com/
Kelly Sarabyn (HubSpot)
Hi all - if anyone is interested in driving connection at scale for the partner experience, I am sharing a podcast episode I hosted on B2B SaaS companies leveraging media and community as a strategy, and how companies can scale connections: https://www.linkedin.com/posts/kelly-sarabyn_b2b-marketing-communitybuilding-activity[…]662866391040-iEmB?utm_source=share&utm_medium=member_desktop
Liz Garcia (Pandium)
Due to its highly customizable nature, integrating with NetSuite successfully to build and maintain integrations (particularly native ones) can be complex.

Pandium has significant experience developing robust, native integrations, including between NetSuite and other major platforms.

In this article, we aim to help inform any NetSuite integration plans with some of the insights we’ve gathered through our work.

Read our guide to integrating with NetSuite here:
Tamara
In case you missed it... studio_microphone Building an App Marketplace and Why It Matters

On this episode, @Cody Sunkel (Partner Fleet), Co-Founder & VP of Growth at Partner Fleet — a platform that powers partner marketplaces — and Katy Spalding, Product Manager, Developer Platform and Ecosystem at Clari — a revenue platform that improves efficiency, predictability and growth — talk about building an app marketplace.

This is a pertinent discussion because integrations are fast becoming one of the top buyer considerations. In fact, a company’s marketplace is often one of the top three most visited web assets. Check out the episode for all the insights!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/04/04/building-an-app-marketplace-and-why-it-matters-2/ iTunes Spotify YouTube
Cody Sunkel (Partner Fleet)
Also, if you prefer written format, check out the article we based this webinar off of!

https://www.partnerfleet.io/blog/create-profitable-business-app-marketplace
Tamara
mega If you missed the "tactical practical guide to getting (and saving deals)" using Crossbeam, Reveal, PartnerStack, Gong and Slack ... you can now watch the replay with Cory and hosted by @Justin Zimmerman tada

Check out this insightful sessionfire https://www.linkedin.com/posts/justinzim_if-you-missed-todays-tactical-practical-acti[…]893921333248-ghkD?utm_source=share&utm_medium=member_desktop
Liz Garcia (Pandium)
Multipurpose, high volume SaaS integrations fail in 1 of 3 ways electric_plug:

1. They do not accomplish what the user needs to do 2. They are hard to set up, install, and manage 3. They do not sync data or return errors Download our end-to-end guide on how to treat the integration process as a product development and management effort, rather than a one-time custom development project book.

It's packed with practical tips and templates to help you prioritize, design, develop, launch, support, and iterate on your SaaS integrations.

Download it here point_down:
Rashellee Herrera
Pretty cool. Thanks for sharing!
Liz Garcia (Pandium)
Thanks - No problem!
Jean-Marie Kesch
Hello everyone! I’m looking for some suggestions on SaaS books that focus on topics like sales, lead generation, and marketing. Mainly sales of SaaS Solutions! Your recommendations would be greatly appreciated! Thanks in advance!
Dan O’Leary
Required reading for my Sales leaders - The Qualified Sales Leader: Proven Lessons from a Five Time CRO: McMahon, John, Ittycheria, Dev: 9780578895062: Amazon.com: Books
Jean-Marie Kesch
Thank you for the recommendation, Dan!
Liz Garcia (Pandium)
Check out our new integration design toolkit toolbox. From an integration spec doc template to an integration prioritization framework, it includes 6 different templates & resources to help connect your business goals to your integration implementation.

Download it here:
Tim Monner
Hello everyone. I have been speaking with some of you about AWS and why our OpenMetal Platform may be an alternative option for your SaaS Hosting needs. And as promised, I am sharing some articles for your consideration. If you have any questions about this or would like to chat more, just message me directly. Thanks. https://bit.ly/43G7jlz
Liz Garcia (Pandium)
Looking for a comprehensive guide to treating the integration process as a product development and management effort, rather than a one-time custom development project?

Check out our latest ebook - It's packed with practical tips & templates to help you prioritize, design, develop, launch, support, and iterate on your native SaaS integrations.
Kelly Sarabyn (HubSpot)
For anyone interested in platforms and platform strategy, I interviewed the author The Platform Revolution, THE seminal book on how platforms create and capture value. Great conversation on technical debt, network effects, and the journey from a product to platform. https://www.linkedin.com/posts/kelly-sarabyn_creating-value-through-platforms-activit[…]554441842688-ml2C?utm_source=share&utm_medium=member_desktop
Kelsey Johnson
For anyone looking for inspiration in using ChatGPT for your partnerships role, we put together a post with a few ideas: https://www.partnerfleet.io/blog/chatgpt-prompts-for-partner-managers
Tamara
Great resource - thanks for sharing!
Kelly Sarabyn (HubSpot)
Sharing an interview I did with Ross Brown, SVP of Cloud Ecosystems at Oracle. Super interesting walk through the last 30 years of partnerships and tech, including how Ross invented deal registration 20 years ago, and how to use emotional heatmaps to design a great partner UX. https://www.linkedin.com/posts/kelly-sarabyn_the-evolution-of-partnership-model-and-h[…]591704178690-Dv9-?utm_source=share&utm_medium=member_desktop
Rich Hreschak
I had the pleasure of working with Ross and team at Citrix in the early 2000's to roll out the company's first global deal reg program. Great memories and Ross is one of the smartest folks I've ever met!
Kelly Sarabyn (HubSpot)
That's awesome- I was so impressed with his work journey and the impact he has had at so many different companies. Seems like it would be great to work with him.

Also he has an impressive ability to make technical concepts make sense to the non technical - he was explaining Oracle's cloud infrastructure and it actually made a lot of sense to me (a non technical person who doesn't work in cloud infra)
Rich Hreschak
Glad to hear it! Yes, Ross is talented at speaking in relatable, understandable ways when needed. Trying to keep up with him in informal conversation sometimes is another thing all together! blush
Tamara
Thanks for sharing, Kelly!
Tamara
Leveraging Major Player Ecosystems on Their Own Terms boom

Did you miss the amazing Masterclass by @Xiaofei Zhang, ActiveCampaign's Senior Director of Strategic Partnerships?

Xiaofei covered how to... mag Find the right stakeholders hammer Build alignment seedling Perform & grow together ...and more!

If you want to learn how to get attention from major ecosystems to create the partnerships of your dreams, watch the REPLAY HERE! fire
Rashellee Herrera
Hi everyone! I just came across this article (although, it appears it's almost a month old). How are you guys handling generative AI? Love, hate, or something in between? https://www.businessinsider.com/chatgpt-ai-technology-end-of-coding-software-developers-jobs-2023-4
Kelly Sarabyn (HubSpot)
Sharing a webinar I'm hosting next week on building apps for the HubSpot ecosystem. We're featuring elite solutions partners who spun off their own app companies focused on building apps for HubSpot. Datawarehouse has hit over 1 million in revenue for their apps while also sending 1 million in services pipeline to the agency they spun out of. We'll be discussing the marketing opportunity for building on HubSpot, business models, and selling to HubSpot solutions partners.

https://offers.hubspot.com/solutions-partners-building-apps
Tamara
mega _In case you missed it..._ Putting the Partner Experience at the Center

On this episode, @Kelly Sarabyn (HubSpot) and Desmond Russell join us to discuss the partner journey and experience. Kelly is the Platform Ecosystem Advocate at HubSpot, a company that develops software products for inbound marketing, sales, and customer service. Desmond is Chief Partnership Officer at Partner Elevate, an enablement platform to help businesses grow more investible partnerships.

They'll discuss: • The difference between partner experience vs. partner journey • How to build trust and provide a positive partner experience • How to reactivate dormant partners • The role of technology in facilitating the partner experience and partner journey headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/05/30/putting-the-partner-experience-at-the-center/ iTunes Spotify YouTube
Rachell Weiss
Hey there! I wrote an article about some of our key learnings we've had at Thoropass as we've begun to grow and enable our service partner channel - if you're just starting and don't know which direction to look first - this could help!
Tamara
Great article, @Rachell Weiss!
Mark Rawlings-Smith
Great article @Rachell Weiss Love the focus on building relationships with partners. And congratulations getting the program launched!
Jason Doran
Hi @Rachell Weiss, I'm building a product for B2B SaaS brands like Thoropass to help you guys build partner services ecosystems. We're still in the early product building stage and would love to connect with you on your experience and potentially feedback on our product. Would you be willing to set up a quick call sometime next week after 11am EST?
Kelly Sarabyn (HubSpot)
Sharing an interview I did with the Chief Evangelist for AWS. He explained how he has run the AWS News Blog for 20 years, and how they view and track the impact of the blog which is read by millions. He also shared how the blog started with him and has now scaled to a team of writers who work with other internal departments, the importance of building community, and the role of authenticity in content. Interesting for anyone who wants to successfully scale a tech ecosystem. https://www.linkedin.com/posts/kelly-sarabyn_creating-and-scaling-impactful-content-a[…]476618506240-Kj2K?utm_source=share&utm_medium=member_desktop
Tamara
Thanks for sharing, Kelly!
Liz Garcia (Pandium)
SaaS companies that establish connections with apps within their ecosystem make it more difficult for customers to jump between systems because of the benefits of being on your platform.

Check out the advice we've gathered on why leaning into integration ecosystems should be a strategic priority here:
Matt Irving
Welcome to the CSA @Sam Schumacher!
Kelsey Johnson
I've spend a lot of time in ChatGPT this year and now I'm sharing some sparklesactually usefulsparkles prompts for partnerships teams. If you're interested, sign up for our webinar (with @Eddie Patzsch): https://partnerfleet.easywebinar.live/register
Tamara
Such a great topic. Thanks, Kelsey!
Kelsey Johnson
We're finding it to be very popular already
Vishal Rewari
4+ years 26+ SaaS companies 100+ metrics for SaaS companies 100k+ Users 10+ Global signals

On the quest of increasing the Onboarding of SaaS customers

Found the patterns similar to predict churn

Compiling them in part 1 of the series to bring the knowledge on how to build a churn predictor for your SaaS

https://www.linkedin.com/pulse/building-saas-churn-predictor-vishal-rewari
Tamara
mega _In case you missed it..._ What Sort of Partners and Partner Leaders Do Saas Companies Really Need? Rob Spee, SVP, Global Channel and Alliances at BeyondTrust and Lana King, Vice President, Partner Programs, Training & Enablement

On this episode, Rob Spee, SVP, Global Channel and Alliances at BeyondTrust, a worldwide leader in privileged access management, is joined by Lana King, who was most recently Vice President, Partner Programs, Training and Enablement at Mitel. The discussion centers on partner strategy, partner experience and customer experience.

They'll discuss: • The current state of the industry for job seekers • The importance of partner experience • Partner journey maps • And more! headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/06/20/what-sort-of-partners-and-partner-leaders-do-saas-companies-really-need-2/ iTunes Spotify YouTube
Tamara
mega _In case you missed it..._ Tech Integration Marketplaces Sue Fernand, Sr. Director Business Development and Alliances at 8x8 and Ashi Aber, Head of Technology Partnerships at Gong

On this episode, Sue Fernand, Sr. Director of Business Development and Alliances at 8x8, and Ashi Aber, Head of Technology Partnerships at Gong, host a roundtable discussion to talk about tech integration marketplaces and building out an ecosystem with all key business partners.

Ashi talks about opening up APIs so their customers can get more value out of them beyond just revenue, including marketing and product engineering purposes. If customers have more integrations, it naturally creates more stickiness and customer satisfaction.

The roundtable discussion touches on consumption-based models, the struggles and challenges involved in managing partnerships and the different ways people think about building marketplaces.

The group wraps up with a discussion on the magic number of integrations needed to achieve maximum stickiness and customer satisfaction.

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/06/26/tech-integration-marketplaces/ iTunes Spotify YouTube
Glen Roth (Bonterra)
Guidance from a dozen Senior PMs on how to collaborate best with Product
Tamara
So great - thanks for sharing, Glen!
Tamara
mega _In case you missed it..._ The ABCs of Technology Partner Management Rachel Collie, Director, Technology Partnerships and App Marketplace at Unanet

On this episode, Rachel Collie, Director, Technology Partnerships and App Marketplace at Unanet, hosts a MasterClass on the ABCs of technology partner management. She emphasized the importance of repeatable enablement processes to scale their program. She shared her extensive experience in managing technology partner programs and highlighted the value of partnerships in finding innovative solutions for customers.

headphones Where to listen:

https://www.cloudsoftwareassociation.com/2023/07/11/the-abcs-of-technology-partner-management/ iTunes Spotify YouTube
Will Taylor
Hey! Did you catch the www.nearbound.com drop of the Nearbound Sales Blueprint? Hear @Jared Fuller talk about it in this video he just posted on LinkedIn: https://www.linkedin.com/posts/jaredfuller_nearbound-nearbound-outbound-activity-7087444280260050945-sAIK

What do you think of the playbook? Would love your thoughts
Sunir Shah
I did!
Sunir Shah
You guys did some good work
Sunir Shah
Stop it. It’s making me feel lazy. (Isaac did challenge me to a fight about you.)
Will Taylor
lmao
Sunir Shah
lol
Sunir Shah
Be honest, when Isaac says he has the best marketing team ever, he means just you and Ade.
Will Taylor
You aren’t lazy Sunir. The blueprint can help you focus!
Sunir Shah
Isaac just smokes cigars.
Will Taylor
Wow you’re too kind. That does the wonderful people putting in the work a disservice though! I will take credit for wearing silly outfits and acting on camera though. The mustache helps
Sunir Shah
haha
Sunir Shah
To be honest, I know how much work this takes and how many people were involved, and it’s impressive
Tamara
We're excited to start sharing content from SaaS Connect 2023! boom Stay tuned in this channel #reads and in our newsletter for amazing presentations from partnerships leaders!

mega _In case you missed it…_

Would You Benefit From the HubSpot Startup Partnership Program? Kelsey Gernert Aina, Principal Head of Startup Growth and Partnerships-Americas at HubSpot, joins this episode to talk about the startup partnership program at HubSpot.

The program offers exclusive discounts to startups through channel partners like venture capital firms, accelerators and incubators. The goal is to provide startups with access to a mature tech stack at an affordable price while the partners benefit from a continuous stream of ecosystem-qualified leads. Discover the six reasons companies should consider launching a startup partnership program.

headphones Where to listen: Blog link iTunes Spotify YouTube
Tamara
mega_In case you missed it..._ How To Build an Ecosystem Business Model @Kenny Browne, Founder and CEO at Partner Fleet

On this episode, Kenny Browne, Founder and CEO of Partner Fleet, gives a masterclass on building an ecosystem business model.

To boost revenue effectively, understanding customer ecosystems and collaborating with partners is crucial. These ecosystems are shaped by customer needs and their interactions with partners. Kenny advises businesses to join existing ecosystems, map customer behavior and prioritize ecosystem-led growth.

For more insights - watch the full episode!

headphonesWhere to listen: https://www.cloudsoftwareassociation.com/2023/08/03/how-to-build-an-ecosystem-business-model-2/ iTunes Spotify YouTube
Kelsey Johnson
mega Automation webinarcoming next Thursday 8/10.

We're bringing together the best minds in partnerships automation. @Kenny Browne, @Eddie Patzsch, and @Rob Rebholz from Superglue will be hosting an exclusive class on how to drive partner revenue with automation.

They'll be diving deep into the complex world of automations, highlighting the need to balance automated processes with manual interventions in your partner program. With their decades of experience in the field, they'll also be walking you through demos to help you set up your own automation.

Rob will be offering expert insights on Co-selling automation, Kenny will be discussing how to move partners through the program using automation, and Eddie will be providing co-marketing examples with a focus on LinkedIn audiences and existing email lists.

Join us on Aug 10th to learn how to identify opportunities for automation, create a system for deciding what to automate, and measure the impact of your automations. This webinar is a golden opportunity for partnerships professionals to master the art of automation and push their partner programs to new heights.

Don't miss out on this enriching experience! Register now: https://app.zuddl.com/p/a/event/b35f0b6f-4bc8-40a1-8c8c-3b4a899992cf
Tamara
mega _In case you missed it..._ The Partner Napkin Sunir Shah, CEO at AppBind and President at Cloud Software Association

On this episode, @Sunir Shah discusses high-impact partnerships and the importance of customer-centricity in partnerships.

He discusses the importance of understanding the customer lifecycle and aligning partnerships accordingly. He emphasizes that partnerships should focus on helping customers advance through their lifecycle and solve specific problems.

Sunir provides an example of a company’s successful agency program, where partners deliver value by addressing customer needs and enhancing the customer experience. He highlights the need for clear positioning statements and outlines four main types of partnerships: communications, service, tech and distribution.

Check out the full session!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/08/08/the-partner-napkin/ iTunes Spotify YouTube
Tamara
mega _In case you missed it..._ Why (and How) To Build a B2B Affiliate Marketing Program Matt Moore, Associate Manager of Product Marketing at impact.com

On this episode, Matt Moore, Associate Manager of Product Marketing at impact.com, hosts a discussion on B2B affiliate marketing with guests Keemia Ferasat, Manager of Global Affiliate Marketing and Partnerships at Microsoft; Tye DeGrange, CEO at Round Barn Labs; and Zoe Mackay, Strategic Partnership Manager at TechnologyAdvice.

They explore the differences between B2B and B2C affiliate marketing, how it fits into the revenue mix for publishers and the various types of publishers they work with. They discuss the importance of long-term partnerships, content-driven approaches and the growing influence of influencers and brand ambassadors in the B2B affiliate space.

Be sure to check out the full episode!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/08/10/why-and-how-to-build-a-b2b-affiliate-marketing-program/ iTunes Spotify YouTube
Liz Garcia (Pandium)
In this interview the VP of Technology Partnerships Cloudinary shared:

rocket A diligent approach to choosing value-packed partnerships briefcase Where tech partnerships become business goldmines moneybag Pro tips for managing ROI expectations

Listen, watch or read about the convo here:
Tamara
mega _In case you missed it..._ Building an Ecosystem Marketplace @Sue Fernand, Sr. Director Business Development and Alliances at 8x8

On this episode, Sue Fernand, Sr. Director of Business Development and Alliances at 8x8, talks about building an ecosystem marketplace.

Taking inspiration from the trailblazing success of Salesforce, Sue outlines the fundamental principles and best practices for developing a thriving ecosystem. By carefully selecting partners whose products complement and enhance the core offering, businesses can create a cohesive ecosystem that truly addresses customer needs.

There is immense potential for ecosystem marketplaces to drive innovation, enhance customer experiences and foster mutually beneficial partnerships. By implementing Sue’s practical advice and strategic insights, businesses can successfully navigate the ecosystem landscape and thrive in today’s interconnected business world. Be sure to check the whole episode!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/08/15/building-an-ecosystem-marketplace/ iTunes Spotify YouTube
Jay McBain
Canalys is excited to launch the 2023 Channel Ecosystem Landscape; Bringing focus to the underlying technology that will drive competitive advantage for channel and partnership leaders in the decade of the ecosystem.

The 233 companies represented in the landscape are providing automation and advanced digital capabilities to help companies design, develop, execute, and manage a broad channel partner and alliance ecosystem. They sold $5.3 billion in software last year and are expected to grow to $11.8 billion by 2028.

There were 37 changes from last year’s landscape – this includes new companies, M&A, companies shutting down or pivoting away, and re-brandings. In addition, we are watching 38 startups in the channel/ecosystem tech space vying for a spot on next year’s landscape.

https://canalys.com/channels-ecosystem-landscape-2023
Kelsey Johnson
tada I'm so excited to announce that Partner Fleet has just launched our In-App Marketplace product! Now partners and integrations you share on your website marketplace can be easy for your customers to find (customers are in your product, not on your website). And, as we all know, the more partners/integrations, the stickier the customer.

As a special treat for Catalyst, we're giving away the in-app marketplace free with our Scale and Ecosystem plans.

Promo details: • You must book a demo in August • You must sign by Nov 22nd Learn more about our in-app marketplace product here and reach out to myself, @Cody Sunkel (Partner Fleet) or @Kenny Browne with any questions: https://www.partnerfleet.io/blog/in-app-marketplace-the-next-step-in-your-ecosystem-strategy
Tamara
Congrats! Exciting news!
Tamara
mega _In case you missed it..._ How G2 Partners With Marketplaces Christine Li, VP Partnerships & Enablement at G2

On this episode, Christine Li, VP of Partnerships and Enablement at G2, discusses the importance of reviews and social proof in the software industry. G2 is a platform that gathers social proof through customer reviews to help buyers make informed decisions.

G2 has a unique role in the marketplace ecosystem. They function as a marketplace themselves, as a vendor in other marketplaces (such as Salesforce AppExchange and AWS Marketplace), and as a syndication partner for marketplaces. Its syndication program helps amplify reviews and social proof for vendors across multiple marketplaces, making it easier for buyers to find valuable insights.

The discussion highlights the significance of customer reviews and social proof in the B2B software industry, and how G2's approach to review collection and syndication benefits vendors and buyers alike.

Make sure to check out the full video!

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/08/22/case-study-how-g2-partners-with-marketplaces/ iTunes Spotify YouTube
Liz Garcia (Pandium)
Check out our latest article where we break down 1) where to start with tracking integrations' impact on revenue and 2) a list of metrics that can make a compelling case for the ROI attributed to B2B integrations and technology partnerships. Read it here:

arrow_right 6 Effective Strategies to Attribute Revenue to B2B SaaS Integrations arrow_left
Chip Rodgers (WorkSpan, Bay Area)
Yesterday we launched the State of Co-Selling: Hyperscaler Edition survey of 136 partner leaders on how they are working with hyperscalers.

The document is 36 pages of great information, learnings, and insights into how companies are co-selling with hyperscalers including: large_blue_circle Top benefits from co-selling with hyperscalers large_blue_circle Top challenges large_blue_circle Revenue numbers, percent of total revenue, sourced, influenced, etc large_blue_circle Staffing levels, number of partner ops team members large_blue_circle Forward looking forecasts large_blue_circle And more!

Hope everyone finds it valuable. We’d love to hear your feedback as well!

https://www.linkedin.com/posts/chiprodgers_hyperscalers-catalyst23-activity-7100578823141826560-zB4h?utm_source=share&utm_medium=member_desktop
Tamara
This is amazing - thanks for sharing!
Tamara
mega _In case you missed it..._ How To Attract Partners to Your Program @Nikunj Sanghvi, VP, Alliances and Business Development at Caspio

On this episode, Nikunj Sanghvi, VP, Alliances and Business Development at Caspio, a leading low-code development platform for online database applications, talks about attracting partners to your program.

Caspio transformed skepticism about partnerships into a valuable asset, with partners acting as an extension of the sales team and contributing to the company’s success.

Nikunj offers up actionable strategies for organizations seeking to cultivate strong and effective partner relationships. Watch the whole episode now!

headphonesWhere to listen: https://www.cloudsoftwareassociation.com/2023/08/24/how-to-attract-partners-to-your-program/ iTunes Spotify YouTube
Tamara
mega _In case you missed it..._ Aligning With Leadership Bill Lipsin, Managing Partner at The Brody Group

On this episode, Bill Lipsin, Managing Partner at The Brody Group, explains the importance of aligning with leadership. He dives into the challenges of translating great ideas into successful executions.

Bill understands the familiar frustration of brilliant ideas that falter along the way. Creating a solid foundation for idea realization is important.

Watch the full episode to hear all of Bill's guiding principles that will help individuals and teams can overcome challenges, engage stakeholders and steer their ideas toward exceptional outcomes.

headphones Where to listen: https://www.cloudsoftwareassociation.com/2023/08/29/aligning-with-leadership/ iTunes Spotify YouTube
Tamara
mega _In case you missed it..._ 7 Years Into Building a Partner Strategy: Check-in and Lessons Learned @George Kyriakis, Sr. Director Business Development and Partnerships at FreshBooks

On this episode, George Kyriakis, Sr. Director Business Development and Partnerships at FreshBooks, talks about his experience in partnership-based business development over the last seven years, a time spent learning from both successes and failures.

George emphasizes the importance of securing buy-in from executives for partnership strategies. He is a big believer in maintaining focus, and he gives an example of how he streamlined FreshBooks’ payment partner list to improve leverage and collaboration. He’s found that having too few or too many partners can be a problem, and maintaining two or three strategic partnerships is generally optimal.

Looking ahead, George considers complementary partnerships and combining efforts between partners for more substantial outcomes. Make sure to watch the full episode for all the details!

headphonesWhere to listen: https://www.cloudsoftwareassociation.com/2023/08/31/7-years-into-building-a-partner-strategy-check-in-and-lessons-learned/ iTunes Spotify YouTube
Ella Richmond
Recently read @Alex Glenn’s How to run partnerships effectively without a software budget.

I know he doesn’t like partner payouts. His reasons are compelling.

Does anyone disagree, and if so, why do you like partner payouts?
Jay McBain
Most vendors first look to the channel for expansion into the small and medium business landscape. This is for good reason as 80% of global SMB spend is partner-delivered! It is hard to come by reliable SMB numbers for capacity planning, capability matching, and effective coverage models until now...

In terms of size: SMB will drive 44% of total IT spending this year - or $2 trillion worldwide. 138.3 million (or 99.9%) of all business are in the 1-499 employee range, employing over 2/3 of all working people.

An SMB strategy is critical for proper market penetration - especially in LATAM, EMEA, and APAC where it makes up over two-thirds of all spend. My home in Canada flag-ca would be considered an SMB-led country.

The opportunities by sub-product type (underneath HW, SW, and services) has significant variation between large enterprise and SMB and needs to be well understood by channel and partnership leaders - check out the infographic below.

SMB is also not a single entity - comparing a small 1-9 to a 499 employee business is like comparing consumer to the Fortune 500. Feel free to reach out to the team at Canalys if you want to take a deeper dive into this critically important market segment.
Huckleberry
The returned results did not contain sufficient information to be summarized into a useful answer for your query. Please try a different search or restate your query differently. Thanks for your feedback! SEARCH RESULTS one Tuesday, August 4, 2020 100326 PM in #general And yes, a member directory will be coming. done! Message from <@UE88TM4CF> at 1596578606.143700 in #general Test! Message from @Ryan Lunka at 1596578608.143900 in #general Boom. Message from @Trevayne O’Brien (Skylark Platform) at 1596618768.144900 in #general done - thanks for the nudge

two Wednesday, July 10, 2019 101621 PM - Value Based Pricing (Patrick Campbell, Profitwell) cool you know here's here's what you. know we want to do now I would caution. you to actually look at basically. getting some people who weren't in that. test set because those test set probably. hopefully loved you know your work with. them and so then we're gonna have some. heavy bias there um on for testing. willingness to pay how much of the.

three Tuesday, November 20, 2018 72613 AM - Digitally transforming business From optimization to disruption study that's easily communicable and. easily understandable write and test it. my recommendation would be don't just. test it amongst your sales and marketing. but test it in this room I test. administering with some of your peers to. make sure it's relevant some folks who. don't have all the visibility of your. business in your business model all.

four Thursday, July 11, 2019 73436 PM - The complete integrated partnership launch checklist Schedule work.* When is the project expected to begin? * *Spec review. Review the spec with the product manager or engineering team lead before they break ground. Also this serves to confirm they will break ground. ## Quality assurance

Make sure the integration works by testing it internally and externally.
Personal smoke test. You should personally try the integration to make sure it works as you expected and you understand it. Internal QA.* Have someone else inside your company try the integration and look for problems. * *Beta testers.* Recruit actual customers, often those you talked to during customer research, to try it out and confirm it. * *Beta reviews and case studies.

five Thursday, May 30, 2019 51612 PM - Building a channel while driving a $1 billion direct selling machine (David Kubick, LogMeIn) that we did too is we were highly. transparent about here's the steps that. we're taking here's how we're actually. going to do it we're gonna give you the. *answers to the test before we actually.
give you the test this is you know we're. going to assess and implement we're. going to spend time with the product. teams. we're gonna go belly to belly with the.

Huckleberry
The returned results did not contain sufficient information to be summarized into a useful answer for your query. Please try a different search or restate your query differently. Thanks for your feedback! SEARCH RESULTS one Tuesday, August 4, 2020 100326 PM in #general And yes, a member directory will be coming. done! Message from <@UE88TM4CF> at 1596578606.143700 in #general Test! Message from @Ryan Lunka at 1596578608.143900 in #general Boom. Message from @Trevayne O’Brien (Skylark Platform) at 1596618768.144900 in #general done - thanks for the nudge

two Wednesday, July 10, 2019 101621 PM - Value Based Pricing (Patrick Campbell, Profitwell) cool you know here's here's what you. know we want to do now I would caution. you to actually look at basically. getting some people who weren't in that. test set because those test set probably. hopefully loved you know your work with. them and so then we're gonna have some. heavy bias there um on for testing. willingness to pay how much of the.

three Tuesday, November 20, 2018 72613 AM - Digitally transforming business From optimization to disruption study that's easily communicable and. easily understandable write and test it. my recommendation would be don't just. test it amongst your sales and marketing. but test it in this room I test. administering with some of your peers to. make sure it's relevant some folks who. don't have all the visibility of your. business in your business model all.

four Thursday, July 11, 2019 73436 PM - The complete integrated partnership launch checklist Schedule work.* When is the project expected to begin? * *Spec review. Review the spec with the product manager or engineering team lead before they break ground. Also this serves to confirm they will break ground. ## Quality assurance

Make sure the integration works by testing it internally and externally.
Personal smoke test. You should personally try the integration to make sure it works as you expected and you understand it. Internal QA.* Have someone else inside your company try the integration and look for problems. * *Beta testers.* Recruit actual customers, often those you talked to during customer research, to try it out and confirm it. * *Beta reviews and case studies.

five Thursday, May 30, 2019 51612 PM - Building a channel while driving a $1 billion direct selling machine (David Kubick, LogMeIn) that we did too is we were highly. transparent about here's the steps that. we're taking here's how we're actually. going to do it we're gonna give you the. *answers to the test before we actually.
give you the test this is you know we're. going to assess and implement we're. going to spend time with the product. teams. we're gonna go belly to belly with the.

Huckleberry
The returned results did not contain sufficient information to be summarized into a useful answer for your query. Please try a different search or restate your query differently. thumbsup button thumbsdown button SEARCH RESULTS one Tuesday, August 4, 2020 100326 PM in #general And yes, a member directory will be coming. done! Message from <@UE88TM4CF> at 1596578606.143700 in #general Test! Message from @Ryan Lunka at 1596578608.143900 in #general Boom. Message from @Trevayne O’Brien (Skylark Platform) at 1596618768.144900 in #general done - thanks for the nudge

two Wednesday, July 10, 2019 101621 PM - Value Based Pricing (Patrick Campbell, Profitwell) cool you know here's here's what you. know we want to do now I would caution. you to actually look at basically. getting some people who weren't in that. test set because those test set probably. hopefully loved you know your work with. them and so then we're gonna have some. heavy bias there um on for testing. willingness to pay how much of the.

three Tuesday, November 20, 2018 72613 AM - Digitally transforming business From optimization to disruption study that's easily communicable and. easily understandable write and test it. my recommendation would be don't just. test it amongst your sales and marketing. but test it in this room I test. administering with some of your peers to. make sure it's relevant some folks who. don't have all the visibility of your. business in your business model all.

four Thursday, July 11, 2019 73436 PM - The complete integrated partnership launch checklist Schedule work.* When is the project expected to begin? * *Spec review. Review the spec with the product manager or engineering team lead before they break ground. Also this serves to confirm they will break ground. ## Quality assurance

Make sure the integration works by testing it internally and externally.
Personal smoke test. You should personally try the integration to make sure it works as you expected and you understand it. Internal QA.* Have someone else inside your company try the integration and look for problems. * *Beta testers.* Recruit actual customers, often those you talked to during customer research, to try it out and confirm it. * *Beta reviews and case studies.

five Thursday, May 30, 2019 51612 PM - Building a channel while driving a $1 billion direct selling machine (David Kubick, LogMeIn) that we did too is we were highly. transparent about here's the steps that. we're taking here's how we're actually. going to do it we're gonna give you the. *answers to the test before we actually.
give you the test this is you know we're. going to assess and implement we're. going to spend time with the product. teams. we're gonna go belly to belly with the.

Huckleberry
Partnerships can be challenging for various reasons. One aspect is the lack of focus on partnerships in some organizations link [1]. This can result in a lack of support and understanding, making it harder to establish successful partnerships. Additionally, in the software-as-a-service (SaaS) industry, the direct sales and marketing model often leaves little room for partnerships link [4]. The ongoing direct relationship between customers and software providers in the SaaS model makes it difficult to allocate resources to partnerships link [4]. However, some organizations recognize the importance of partnerships and are working towards changing this perception link [1]. Overall, partnerships in both general business and the SaaS industry can be demanding due to various factors, but efforts are being made to improve the partnership landscape [1, 4]. Thanks for your feedback! SEARCH RESULTS one Wednesday, February 15, 2023 40336 PM - CSA Masterclass -How to Win Strategic Alliances with Market Giants, as a Startup with Jarred Fuller channel conflict like we don't treat our. partners right right like we the the. reality is. is that in many organizations that are. not partner-led. this is the viewpoint is that gosh. partnerships are always the hard part of. our organization. and it's not a core part of everyone's. go to market i mean the reality is is. that. most of the time that's how we're viewed. so i think we can change that and.

two Tuesday, January 15, 2019 64546 AM - Dark Arts of SaaS Partnerships service is important to the sector that. he's in and we know we want a partner. with Zendesk and it's kind of like. figure it out with my team but I think. that notion of partnerships are hard. particularly in a SAS model where so. much is direct direct direct some some. of the channel folks in this room have. figured out ways to create opportunity.

three Wednesday, February 15, 2023 40332 PM - CSA Masterclass - How I Grew My Partner Program by 500% in 6 Months with Cory Snyder so. one of the things that i did as far as. getting my company educated on partner. programs is i within 30 days i built out. a simple powerpoint. why partnerships. which is this slide. they're an extension of our marketing. sales and support teams okay. our partner programs um so what do they. do so who do they impact so i'll give an.

four Friday, September 14, 2018 95326 PM - Software partnerships are unpredictable revenue [Get the slides](https://www.slideshare.net/secret/DtAp7HTU4h7O3A)



_This is part of a series covering the welcome keynote.
Software partnerships are unpredictable revenue (0:00) 2. [A framework to understand all software partnerships](/2018/09/14/a-framework-to-understand-all-software-partnerships) (9:33) 3. [Breaking the SaaS love triangle](/2018/09/14/breaking-the-saas-love-triangle) (14:33)



It's an open secret. Software-as-a-service (SaaS) partnerships are hard. In fact, they are are a lot harder than most expected. The fundamental business model of SaaS--subscriptions--makes it hard. By requiring an ongoing direct relationship between customer and software marker, software companies are forced into direct sales and direct marketing. This leaves little room for partnerships.

five Thursday, February 6, 2020 60341 PM in #general Message from <@U9EBK52DD> at 1581012221.141200 in #general Why is channel so hard for SaaS? Message from @richard bernstein at 1581012250.141400 in #general LOL, great loaded question to start Message from @Sunir Shah at 1581012266.141600 in #general I bring it.

Huckleberry
Thank you for your feedback!
Huckleberry
[{"text":"Love is a complex and multifaceted concept. According to the search results, love can be described as a two-way street [2] where both parties show affection and care for each other. It can be a driving force in one's life, potentially leading to long-term security and fulfillment [3]. Love can also manifest in the form of passion or a strong emotional connection that drives a person's career or personal life [3]. In the context of SaaS partnerships, the term \"SaaS love triangle\" is used to describe the relationship between the software maker, customer, and partner [4]. This triangle signifies the ongoing relationship between the customer and the software maker, and the importance of maintaining a positive connection [4]. Overall, love encompasses deep emotional connections, affection, and meaningful relationships in various aspects of life.","lang":"eng","prompt":"","status":[],"futureId":2}]
Kelsey Johnson
point_right Check out this webinar next week hosted by HubSpot and including powerhouse partnerships leaders from Unanet, Allbound, Arrive, and Partner Fleet. We'll discuss how to create your partner journeys and tips for low budget & low bandwidth, while still maintaining relationships and driving revenue.

Sign up here:

https://offers.hubspot.com/designing-the-partner-journey?utm_source=hscm-partnerfleet-designingthepartnerjourney-2023-other
Liz Garcia (Pandium)
Check out this analysis of the top 10 private SaaS leaders according to Forbes’ Cloud 100 list. bar_chart

Take a look at how these companies are building and marketing integrations and technology partnerships here:
Liz Garcia (Pandium)
Nick Cotter shared seven years of B2B partner marketing wisdom along with three effective strategies. See real results as well as a campaign and marketing strategy template from successful tech brand collaborations.

Find all the tips here:
Dina Moskowitz
Hi CSA! If you're a Partnership Leader, Marketer, Sales Executive and/or you're a partner data geek like me, my first episode of Ecosystem Chronicles was recorded this morning on LinkedIn Live Ecosystem Chronicles: Episode 1 Jumping Fishbowls with AWS' Head of SAP on AWS Partners, Cristina Martin-Greysman.

In this session, Cristina Martin Greysman, who is a 20 yr partner ecosystems veteran, shares how she and her team swiftly identified and adapted the right partners in the AWS partner community for a new product launch, transitioning her IPP from partners focused on migrations to partners also capable of effectively selling a new product. She talks about how they specifically leveraged many aspects of PartnerOptimizer, Inc.'s AI-driven Partner Ecosystem Intelligence Platform, avoiding manual and costly analyst-driven approaches. This efficient move delivered triple-digit increases in partner-led Annual Recurring Revenue (ARR), double-digit growth in average partner deal size, and triple-digit growth in partner-sourced deals.

It's really is a great episode...if you're planning to have a long career in partnerships, learn from Cristina!